OK, I might be dating myself here... I'm a long-time QuickBooks user (since its beta version on DOS circa 1990-ish) and also a PDF programmer since its beginning around the same time. Today, I'm on the ISO committee that creates and maintains the international PDF standard.   As a fellow small business owner, I know how frustrating problems like this one are.   Here's some background on what might be happening to your PDFs. (Caution: this is a LONG detailed response with several options you can try.)   First, the PDF file format is no longer owned by Adobe (the PDF standard is now controlled by the ISO), however Acrobat software that creates, opens, and uses PDF files is still an Adobe product. Today, anyone can write software to export/print/save as a PDF, not just Adobe, and QuickBooks uses a PDF Producer called Amyuni PDF Creator, not anything by Adobe. QuickBook's built in PDF Producer/creator.   It's the PDF Producer that determines which fonts are embedded into the PDF, and in order for the fonts to render correctly in Acrobat or any other PDF viewing program, the fonts must be 1) correctly installed on the computer, and 2) correctly embedded into the PDF per the ISO Standard for PDFs. Above screen capture shows a PDF's File / Document Properties / Description tab.   When QuickBooks is installed, it also installs its own fonts for use by QB when we export/save/print invoices, orders, registers, etc. When we export/save as a PDF from QB, it should be using those fonts and embedding them into the PDF file. When it works, it's fairly seamless: I've rarely had problems over the past 30+ years with PDFs made from QuickBooks.   I think the problem you're having is due to one or more of these issues detailed below:   1) The QuickBooks fonts that were installed. Maybe they've become corrupted over time? Moved or have had their names changed and QB can no longer find them? You can discover which fonts are being used in your PDFs by viewing the Fonts tab in File / Description. Also note if each font is "Embedded" or "Embedded Subset" in that listing: that's required to ensure the file can be read by any PDF reader, and Adobe brand or by someone else. The fonts embedded into a PDF from QuickBooks.   2) How the PDF was created. There are a bazillion ways to make a PDF from any program, but the best method is by using the program's built-in utility.  In QB, that could be the Save as PDF utility found on most of QB's modules for invoices, reports, etc.: QuickBook's built-in PDF generator.   Or File / Print ... and select ABS PDF Driver, which is a virtual printer installed with QuickBooks. (It's made by Atlas Business Solutions.) Print to QuickBook's virtual PDF printer. If you're having problems with this print driver, check directly with QuickBooks as it's their puppy. You can also search for "ABS PDF Driver" and a zillion hits will come up. Looks like you're not alone with this!  You might need to reinstall the driver by following the suggestions you find in your search.   OPTION: Print to an Adobe PDF driver. Adobe usually gives more granular control over how the PDF is created, especially regarding fonts. Set the Options to NOT rely on system fonts: UNchecking this forces the fonts to be embedded into the PDF. Choose an Adobe brand of PDF virtual printer and set its Options. UNcheck the option to use system fonts.     3) The fonts selected in your QB template. I noticed that the base structure of your purchase order is coming out fine: the pre-defined labels for Purchase Order, Vendor, Ship To, and the column headers are all rendering fine. These are controlled by QB's template.   But the fonts for the field data  — the vendor's name and shipping address for example — are controlled by whatever you selected in the QB template. So open your template editor module in QB. In recent editions of QB, it's called Manage Templates and is available from many menus, but often in the module you're using. So look for "Format" at the top of your Purchase Order module. Manage Templates Choose each field in the template and Change Font.   Make sure each field in your template is specking a font that is currently available on your computer. A previous font might have become corrupted or been moved or even renamed.   4) The QBW QuickBooks data file might be corrupted. In reviewing your sample, I noticed that the gibberish text doesn't look like the usual gibberish from a missing font; it looks like code thrown into the Vendor field. And that makes me wonder if the QB database table that stores your vendor, shipping address, etc. data is OK. That could have become damaged over time, too.   To correct this: — Make a complete backup of your QuickBooks company file. Don't overwrite any existing file but instead give it a new name, such as add today's date to the file name, because you don't want to overwrite a possibly good version with your current corrupted version. The process of saving to a new file often corrects small problems in the file's code, not just in QB but in any program.   — Open the new version: File / Open or Restore. Make a PDF from a test document and see if that corrects the font/data problem.   5) Reinstall a fresh version of QuickBooks. Yes, it's a bit of work, but sometimes that's what cures the micro-glitches in a software program. Be sure to back up your company file before doing this: File / Back Up Company.   It's also good to update to the latest QB software version if you haven't done that recently.   Summary: I'm leaning toward #3 (fonts used in your QB templates) and #4 (a corrupted company QBW file/database).   Let us know what you discover and if any of these suggestions solve the problem for you.   ... 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This is an all-volunteer user-to-user help forum, not Adobe itself.   TOCI hyperlinks in Acrobat PDFs have always been "page views," not direct links to a specific anchor on a page. So they always drop the user at the top of the page where the referenced text is located, not at the actual text itself.   You can share your comments about this shortcoming at https://acrobat.uservoice.com/  UserVoice is monitored by Adobe staff so your comment, bug, or suggestion will at least have a chance of getting read by them.   ... View more

Let's clear up a misconception stated in this thread:   A PDF's TAB order (that is, pressing the TAB key or some other key to advance from element to element) is only used to navigate from an interactive element to another. Two primary cases: Hyperlinks on the page or in the document, and Form fields on the page or in the document.   Therefore, the TAB order has nothing to do with the <Art>/Article tags the panel creates in the PDF by the Articles Panel.  N O T H I N G.   A second misconception is the use of the <Art>/Articles tag: No assistive technology we've tested recognizes and uses that tag, at this time. Would love for assistive technologies to start putting it to good use for their customers/users, but I don't see that happening anytime soon.   Recommendation: The Articles Panel is a tool that can help control the tag reading order in the exported PDF, not the TAB order. If you do decide to use that panel... Name each article whatever you want. But we do recommend creating a very short 1-2 word name in case any future technology can read it. Examples: TOC rather than Table of Contents; Main Story rather than How to Improve Your Golf Game in 10 Lessons. Check the option in the panel's Options drop-down menu to Use for Tagging Order in Tagged PDF. Sequence your articles in the panel to match the Tag reading order you want in the PDF. Sequence each article from top-down, as well as the individual elements that are nested inside each article. And be sure to check the option for each article to Include When Exporting.   Hope this helps!   —Bevi Chagnon InDesign expert. Accessibility expert. And US delegate to the ISO committees for PDF and PDF/UA.       ... View more

Hi @Desmond3590442172ux, There are some concerns in your post that should be looked at before you decide:   1. Software and tools Photoshop Elements 9 was released in 2010. Since then (24 14 years), a helluva lot of features have been developed by the industry to help with photo color correction, image adjustments, and even creative tools. (Photoshop's content-aware tools can let you remove the flagpole that's behind your mom's head and replace it with realistic generic background. I use this tool nearly every day in my photography and imaging work. But it can also generate a 3rd hand for your mom, too!)   So you might want to look at several other programs on the market that can give you better tools to do what you're already doing, as well as more tools that you never knew you needed. Some of my favorites: Adobe Lightroom (comes in different versions for desktop, mobile, and cloud) https://www.adobe.com/products/photoshop-lightroom-classic.html Affinity Photo https://affinity.serif.com/en-us/photo/ Corel Photo-Paint https://www.coreldraw.com/en/pages/photo-paint/ ABBYY Fine Reader https://pdf.abbyy.com/. Our shop uses this to capture documents (text and graphics), OCR them to make the text readable/searchable, and save as PDF or to MS Word. It could give you advanced tools for managing family documents. An added plus is that it can automatically connect to most major brand scanners, giving you one-click document conversion.   2. File formats First, avoid the JPG/JPEG format because it is a lossy compression file format. That means it automatically compresses the file's data and degrades the quality of the image each and every time you save the file. Text is pixelated and not machine readable/searchable, colors are degraded, and artifact/halos start to appear around dark/light objects. They look like wavy lines around elements. Do this often enough on a file and you end up with a Xerox of a Xerox of a Xerox that looks like crud.   To retain the maximum quality, readability/searchability, and usefullness, I suggest using these file formats, especially for long-time storage or archiving of your family's documents:  JPG/JPEGs when they are the original camera "negatives" that haven't yet been opened or adjusted in software TIF/TIFF  for photos PNG for other types of graphics PDFs for anything with text PDFs for photos and graphics PDFs for the final archive file that will hold any of the above.   However, there's a critical catch to this: Garbage in = garbage out.   As you work with different file formats, quality can be degraded and text can be lost or made unreadable; you must always use the highest-quality version of the original scan or photo that you can acquire. These guidelines might help: Always scan at the highest resolution possible and maximize the number of pixels that are captured. This will create very large files, but they will also contain the detail you need to make them useful. When saving, don't compress the file — especially don't save a JPG/JPEG as noted above. When making PDFs, be sure to check the settings available in the software that is making the PDF. Ensure you're maximizing the resolution.   ... secondly can you take a read only PDF and make it read illegible writing that is not very human eye readable. Thank you Des By @Desmond3590442172ux   Can you give us more details about this? Do you mean take cursive or print handwriting and OCR it? (OCR = optional character recognition https://www.ibm.com/blog/optical-character-recognition/).   If so, I don't know of any software that can do this with handwriting (cursive or print), but if it was available, it might be in Acrobat's OCR (newer versions) and ABBBY Fine Reader.   Good luck with the project. Hope this helps.   ... View more