Thank you for sharing the information, James. Please update to the latest version using the steps mentioned here: Update apps to the latest release of Adobe Creative Cloud. Let us know if you need more assistance. We'd be happy to help. Thanks, Harshika ... View more

Moved to Creative Cloud Download & Install​ ... View more

Hi Yuske05, Thank you for reaching out. Yes. The XD mobile app retrieves cloud documents from a destination called Cloud Documents hosted on Creative Cloud. To access your XD documents, open your XD files from the XD desktop app and save them as cloud documents. Secondly, you may use a real-time preview or use the offline files as mentioned in this document Preview your prototypes on mobile devices. Please let me know if you need more assistance on this. I'd be happy to help. Thanks, Harshika ... View more

Hi James, I understand how you feel, I will do my best to help you. A few more details would be super helpful to help you better like: - Which version of XD are you using? What is your OS version? Awaiting your response. Thanks, Harshika ... View more

Good catch Karanpreet, could you please submit your feedback here: Adobe XD Feedback : Feature Requests & Bugs and share the thread here so that we can also keep the track of it? Thanks, Harshika ... View more

Hi Karanpreet.chawla, Thank you for performing the troubleshooting steps. In addition to what Ares has mentioned, I would suggest converting the size from points font size to pixels in design specs from here. Please see the screenshot below: Let us know if that helps. Thanks, Harshika ... View more

Hi there, We're sorry for the trouble that you're experiencing with XD, as you're unable to see the links between screens. Please select the artboard and check if you are able to see the link. Please check this article for more info Learn how to create interactive prototypes in Adobe XD that you or others can use to validate the user experience. Let us know if that helps. Thanks, Harshika ... View more

Hi there, Thank you for reaching out. Based on what you said, it looks like you're trying to use these fonts on your website and trying to use it for commercial purpose. Yes, it is possible to use these fonts for both personal and commercial use. Please check this article for more info Font licensing center | Adobe Type. Please let me know if you need more assistance on this. I'm happy to help. Thanks, Harshika ... View more

Glad to hear you're back on track. Please give us a shout on forum if you need anything else in the future. We'll be happy to assist you. Thanks, Harshika ... View more

Glad to hear you're back on track James. Please give us a shout on forum if you need anything else. Thanks, Harshika ... View more

Thank you for performing the initial troubleshooting process, James. As mentioned in my # post 1, please share the log files and, I also suggest using this link Contact Customer Care to get in touch with our tech support team directly.  Thanks, Harshika ... View more

Hi James, I understand your urgency. We're sorry for the trouble that you are facing while saving the file in XD and getting this error. I would suggest trying these steps and share the results with us: - • Create a New Document. • Copy the Elements of the existing document into the new one. • Then, try to save the file. Please let me know if you face any issues with this. Thanks, Harshika ... View more

Hi Jordan, Thank you for the information you have provided so far. After checking your error codes as Nancy has suggested, few more details would be super helpful like. Is it happening with a particular CSS file or with every CSS file? Have you installed any Extension in Dreamweaver recently? because we have seen cases where a particluar extension is making Dreamweaver crash? System configuration would be helpful. Awaiting your response. Thanks, Harshika ... View more

Hi Amberbamber, We're sorry for the frustration. I would suggest getting in touch with our Customer care team here. Contact Customer Care​. We'll need to hop on a remote session to troubleshoot this further. Please let me know if you have any questions. I'll be happy to help. Thanks, Harshika ... View more

Moving this thread to Connect General Discussion​. ... View more

Thank you for the additional information Nomades. It seems that you have some code errors. I would suggest validating your code errors by Clicking on Window>Results>Validation. Try to fix the errors and let us know if that helps. Thanks, Harshika ... View more

Hi Mr_Simmons, We're sorry for the frustration. I understand I would feel the same way in your situation. But according to the terms of use of Creative Cloud licensing terms. You can install the Creative Cloud application on multiple computers, activate the app on up to two computers and use the software on one computer at a time. Please check this article for more info. On how many computers can I use my Creative Cloud subscription?  Please let us know if you need more assistance on this. We'd be happy to help. Thanks, Harshika ... View more

Hi there, Thank you for reaching out. From what I understand, you are trying to attach the XD file into MailChimp campaign. We can upload the file in Mailchimp using these steps mentioned below:- 1. In the Content section of the campaign builder, click Edit design. 2. On the Design step, click an existing text content box or drag and drop a new one into your layout. 3. Create the text you want to link and highlight it. 4. Click the Link icon. 5. Click the Web Address drop-down menu, and choose File. 6. Click Upload to choose a file from your computer. 7. Choose your file, and click Open to upload it to the Content Manager. 8. The URL of your uploaded file will be automatically added to the Insert or Edit Link pop-up modal. 9. Click Insert. Please try these steps and let us know if that helps. Thanks, Harshika ... View more

Hi Nomades, Thank you for reaching out. It isn't immediately clear from reading your post, so I would suggest sharing a few more details of the issue with screenshots that will be helpful. Also, I am assuming you are trying to enter the code in the Code window. Please click on Code View to enter the code, from here as shown in the screenshot, after writing the code you can view it in Split view or Live view. Please check this article for more info Set up your coding environment in Adobe Dreamweaver and let us know if that helps. Thanks, Harshika ... View more

Hi there, Thank you for reporting the issue. I would suggest sharing your feedback here Adobe XD Feedback : Feature Requests & Bugs. Please upvote this request and increase the votes for this feature. Please let us know if that helps. Thanks, Harshika ... View more

Hi there, Sorry to hear you're having trouble setting up the server in Dreamweaver. Could you please follow the steps mentioned in the link? Unusual behavior in Dreamweaver? Try restoring preferences. and let us know if that helps. Thanks, Harshika ... View more

Hi Sahil, Thank you for reaching out. I looked for similar information and found these two articles mentioned below- Documentation overview Typekit Platform API endpoint documentatio Please go through it, and let us know if you need more assistance. Thanks, Harshika ... View more

Hi there, I understand I would feel the same way in your situation. I will ensure that I do my best to help you. If I heard you right, you previously contacted our support team over call or chat and are still waiting for assistance. Can you share your Adobe ID and case number, so that I can check the details of the case, with me over a private message? To send a private message, click my profile picture and use the Message button. Please let me know if you face any issues with this. Thanks, Harshika ... View more

Hi Abhinav, Thank you for reaching out. I looked for similar information and found this <Cannot add layers to existing Component > post that I think has the answer to your question. please check this out, and let us know if you need more assistance. Thanks, Harshika ... View more

Hi 浮生半世, Thank you for the information you have provided so far. I will need some additional details before I proceed. Have you installed the latest updates to your graphics drivers? Visit the manufacturer's site to check for and apply the latest updates to graphics drivers. If you have another computer, can you try reproducing this issue on it and let us know of your observations? Awaiting your response. Thanks, Harshika ... View more