Re: Inconsistent Image Review Process (IP)

jacquelingphoto2017 · ‎Aug 08, 2018

Hi Joan, The signature isn't on those submitted.

jacquelingphoto2017 · ‎Aug 08, 2018

Hi JC, The acquisition of Fotolia.com introduced a huge number of photos that are not in line with Adobe's guidelines. There is currently a team working on removing them. This will however take a very long time. Therefore it is a bit difficult now to make comparisons since you are not aware of which of these images are accepted as against those that are pending review. I can understand your concern, and the fact that you'd like to get it right once. We all do. However, I'll still maintain that for now you follow the guidelines as best you can, and if there's anyway further I can assist, I'll update you on the subject. Best wishes JG

jacquelingphoto2017 · ‎Aug 07, 2018

I'd suggest you read all the information of all the links I post including all the sub-links, and what ever other links you're directed to, and submit according to the guidelines as outlined. Additionally, I also suggest you view the rejections as additional guidelines. At the end of it all the moderators are the ones that make the final decision. You will find out soon enough that it is pointless debating their decision.

jacquelingphoto2017 · ‎Aug 07, 2018

Therefore it has to do with the monument. It might be the fact that it is a monument, or the inscription, or both. In any case the one approved is an oversight. Monuments/landmarks are not really accepted without Intellectual Property Release - Property release and protection guidelines for Adobe Stock .

jacquelingphoto2017 · ‎Aug 07, 2018

A very valid point

jacquelingphoto2017 · ‎Aug 07, 2018

I was looking more so on one accepted and the other rejected, of which I figured it had to do with something that is not obvious. But now looking back on it, it is possibly they were both handled by two different moderators, One could read the inscription, and it was a cause for refusal, while the other couldn't and decided to approve it, and of course not seeing the signature.

jacquelingphoto2017 · ‎Aug 07, 2018

Hi JC These images are really nice. I am not sure about the writing on the monument since I do not speak that language, however I can safely say your image was rejected because of the signature. Apparently the moderator did not notice it on the portrait because its done in the color of the image. That is clearly an oversight. The other however was done In in the lighter area and is more noticeable. If the signature is yours, you'll need to upload images without your signature. Do's and don'ts for selecting and editing photos for Adobe Stock will give you a summary of guideline for you to follow. Read all the information on tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle as well as links attached and also the links attached to the "Adobe Contributor Guide" PDF. Also you'll find Property release and protection guidelines for Adobe Stock helpful. I hope this helps JG

jacquelingphoto2017 · ‎Aug 07, 2018

Hi DrSniffy, I went silent for a while to gather some information. Here is what I understand. Fotolia.com apparently was more interested in volume over quality which resulted in a gallery of a huge number of non-licensable image. On acquiring Fotolia.com portfolio, Adobe inherited all these images. It was after Acquiring Fotolia.com that Adobe introduced rules of their own, which varies slightly with some of the laws of some countries; a point that spark several debates. Based on my latest update, there is "a team in place that is going through the entire collection in an effort to remove contents that do not meet Adobe's current criteria". As you might appreciate this will take a very long time based on the volume. My understanding is, a lot of progress is made since, however because of the volume, there is still much more to go through. Therefore we will continue to see these images up until the evaluation process is complete. As it is now, following the current guidelines as set out by Adobe is the way to go in order to have your images accepted. I hope this helps. Best wishes, JG

jacquelingphoto2017 · ‎Aug 06, 2018

Hi abrahs, The technical error here has to do with your composition. You've taken the subject too close. Adobe prefers to have space around the subject so that the customer can opt to crop. The links below contain guidelines you'll find beneficial. Do's and don'ts for selecting and editing photos for Adobe Stock Create better photos for Adobe Stock with 7 tips for success | tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle - Read all you can from this link, but most of all read the Adobe Stock Contributor Guide. I hope this was helpful. Best wishes JG

jacquelingphoto2017 · ‎Aug 06, 2018

Hi iahmed, Welcome to the Adobe contributors community. Once you have relevant key words, and as many as you can think of (not exceeding the max allowed), that will help people to find your images, that's it. Here are some links with pointers you can take advantage of: https://helpx.adobe.com/stock/contributor/help/profile-page.html Manage Your Profile Page: tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle Keyword Tutorial: Optimize your content for search with effective keywords at Adobe Stock Title and Keywords: Create titles and keywords to help content sell Choosing Category: Choose the right category in the Adobe Stock Contributor portal Best wishes JG

jacquelingphoto2017 · ‎Aug 06, 2018

Hi JC, We probably be able to help you figure it out if we'd seen the images. However you might be able to do so after going through Property release and protection guidelines for Adobe Stock . Also look through Known image restrictions and tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle . I hope this helps. Best wishes JG

jacquelingphoto2017 · ‎Aug 05, 2018

Hi chOwdOwn, Do you have Norton Antivirus Software on your computer?

jacquelingphoto2017 · ‎Aug 05, 2018

I get your point.

jacquelingphoto2017 · ‎Aug 05, 2018

From my viewpoint, the holder of the logo is recognizable, not the logo itself. I don't believe the holder should be an issue, except you're suggesting that I cannot place my logo in a round holder because it's already on this building. However, If I were to use this image for my project, except it had to do directly with this building, I'd blot out the small inconspicuous logo in the holder, which take us back to following the regulations set out as closely as possible. My understanding is, if logos are blotted out it's ok. Now if you're looking for an explanation as to why certain images are on the market while we're prohibited to upload similar images, then that's a different story, and that's what I thought this debate was all about.

jacquelingphoto2017 · ‎Aug 05, 2018

If you're referring to the round things to the right, and left of the building, they are not completely visible.

jacquelingphoto2017 · ‎Aug 04, 2018

Looking at the building example you highlight, I think that will get through based on this quote from the Property release and protection guidelines for Adobe Stock, "Sometimes you get thrown a curve ball, like the case with the New York Stock Exchange. Only frontal depictions of the NYSE are trademarked, so if you photograph the building from the side, you won’t need a release". I do not identify a trademark on the tower in that link. I'll have to find out some more about those bank notes before I can comment further. Regards JG

jacquelingphoto2017 · ‎Aug 03, 2018

Hi alimohammads, I believe the image is a little too sharp. That might be what causes the grains in the sky. It is especially visible in the blue area. In addition to the joan and Ricky's comments, recommendations, and link, I will add the following that you should also read. Do's and don'ts for selecting and editing photos for Adobe Stock tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle - be sure to read the Adobe Stock Contributor Guide PDF document, and the links at the end of the PDF document. Property release and protection guidelines for Adobe Stock and the associated links. Best wishes My advise to you about photography, is to first read all the information about your camera. Use the appropriate settings for the scene or portrait you photograph. Experiment with all your camera features and see which works best for you. Use adequate lighting/exposure. Take time to focus. Do not move the camera too quickly after each shot. Research and read-up all you can find about photography. JG

jacquelingphoto2017 · ‎Aug 03, 2018

Hi AZinclined, You should not be adding any special effect to you images. As explained above, it limits your image's ability to sell since the customer will add his own according to what he likes. Here are some links that will provide guidelines you need to know: 1) tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle - read all the topics and subtopics, including the PDF document. At the end of the "Adobe Stock Contributor Guide" are important links that you need to read also. 2) Do's and don'ts for selecting and editing photos for Adobe Stock is another important link you can benefit from. Best wishes JG

jacquelingphoto2017 · ‎Aug 03, 2018

Hi rxxcreaive, Welcome to Adobe. Inspect your image at a little more than 100% magnification. You will note the entire image tend to be very colorful. That's referred to as artifacts. Take a look at the darker area of the switch; you'll notice the grains. Also in the dark area above the center of the wheel, towards the point is grainy. There's also in the same area a streak of grains extending from the upper part of that black areas to the lower part. In addition, there might also be a reason for rejecting for technical issue. It would be better taking the entire wheel. It is very important that you read-up the "Adobe Stock Contributor Guide". A link of the aforementioned caption is found at tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle . Read it through carefully; also read the links at the end of the PDF document. The reference link joan includes in her post is also important. I hope this helps. Best wishes JG

jacquelingphoto2017 · ‎Aug 03, 2018

Hi DrSniffy, You've asked a very pertinent question. There are some images that would otherwise be rejected that are accepted under certain stipulated conditions. Using the currency as an example: "Every country has its own stipulations when depicting currency. Adobe rejects any images containing reproductions of currency where more than 75% of banknotes are visible in the image." Therefore, it's not a case that bank notes are not accepted, but the entire note must not be showing, and at least 25% must not be visible. Architecture/building would also fall in the "foggy" category also. Property release and protection guidelines for Adobe Stock should give you a clearer understanding of what is required. Known image restrictions will give you a more comprehensive knowledge of what is not accepted, and with other's, what composition is accepted. To the extent of the strictness and tightness of the reviews, I do not think any get pass the reviewers. However based on the phrase "for your own protection" used in other discussions I've read, it can be interpreted as the contributor would be included for litigation. I hope your questions, and curiosity was satisfactorily addressed. Best wishes JG

jacquelingphoto2017 · ‎Aug 02, 2018

Thank you for the information. Please accept my apology for the delay in responding. In the detailed task manager list, can you end task for ccSveHst.exe files. To do this right-click on each of the files, and select end task, then try the installation again. Please let me know if this works.

jacquelingphoto2017 · ‎Aug 01, 2018

Hi tafsp, welcome; it's good for you to join us. Of the 2 photos I like the first better. There is however technical issue with both. The first is over processed; both before and after. It seem to be a bit oversaturated, and over sharpened. The mirror take away from the entire composure. It is too dominant, yet seem not to be the subject of the scene, and also it is out of focus. A better composition would be to have it removed, and include more of the road. The second photo is a complete blur. It is completely out of focus. In addition to the link referred to by joan, read all the information in the "Adobe Stock Contributor Guide". This document is a PDF of the above mentioned caption attached to tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle . Also read on all the topics on this Stock Contributor link, and the links at the end of the PDF document. As you go through these documents you'll see illustration of the quality photos Adobe is asking for, and how to achieve it. Also you'll find that practice will be necessary to reach the level of approval you'd love. I hope this helps. Best wishes JG

jacquelingphoto2017 · ‎Aug 01, 2018

Hi Jed, It is good hearing from you. Unfortunately the file ID will not allow us to see your photo. When images are rejected a thumbnail copy is placed in Rejected File folder for your reference, while your photo is deleted. For us to see these images you'll need to upload to the Critique Forum. In addition to the reference link on joanh's post Property release and protection guidelines for Adobe Stock is also an important document to read through. Property release guidelines will link you to "Known Image Restriction". I hope this helps. Best wishes JG

jacquelingphoto2017 · ‎Jul 31, 2018

Hi russgold, I believe this photo was rejected for artifacts issue. This is what you need to do. At magnification between 100 and 200% take a good look at all the seals. The first thing you'll notice is the color spots. This is especially noticeable on the second dark seal to the left of the image (mainly green and purple). You will also notice overall the colors of all the seals are not smooth, and this noise issue is excessive. In addition there is the chromatic fringe referred to by ricky. These need to be corrected before submitting. In my opinion, it would be better taking this photo wider, otherwise focus more on one of the seals. Taking it wider would include more of the context of the seal's gathering, especially since most of their heads are down. You might also need to gather as much information as possible on the best settings of your camera for different settings or lighting. For example high ISO will tend to produce more noise, even though it is more useful in low lit areas, and so on. Read up all the information on Adobe Stock Contributor Guide at tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle . Select and read all the links at the bottom of the PDF file. I hope you found this useful. Best wishes JG

jacquelingphoto2017 · ‎Jul 31, 2018

Hi Nathan, It's good to hear from you. As long as you are familiar with all the photographic features of your phone camera, it is ok. From what I read from your post, I am made to understand that you have not been doing any post processing of your images. If that is so, you must have been taking real nice photos with your phone camera that will have Adobe accepting some. Adobe is aware that unprocessed photos many times need corrections due to excessive noise/grain, artifacts, and other issues. For this reason, postprocessing of images is accepted. This might be just what you need to do with your images to have more accepted. At magnification 100% and over, you are able to identify artifacts, noise and grains. You can use a photo editor such as Photoshop CC to reduce noise, which is more noticeable in darker areas, grains which is more noticeable in smother areas, color abrasion and fringes which is noticeable in clearer areas and around edges respectively. You will find the information at tagproducts_SG_STOCK-CONTRIBUTOR_i18nKeyHelppagetitle very useful if you tap on all the links and read all the relevant documents. "Adobe Stock Contributor Guide" is especially important to read in details. Create better photos for Adobe Stock with 7 tips for success | will also give you some tips on how you can improve your images. I hope you find this helpful Best wishes JG

jacquelingphoto2017 · ‎Jul 31, 2018

One other question, when checking the task manager, did you check "details"? If not can you please try installing the software again and select "details" during installation to see if you can identify an installer running? Let us know the result. To make it easier, you might need to close out some of the startup programs if there are many running.

jacquelingphoto2017 · ‎Jul 31, 2018

I've come across a number of customers who are. Are you running Lr?

jacquelingphoto2017 · ‎Jul 31, 2018

Good evening chOwdOwn. Thank you for your patience. I have referred this thread to Creative Cloud product manager.

jacquelingphoto2017 · ‎Jul 31, 2018

Good evening. Thank you for your feedback. I've referred this thread to Lightroom product managers. Best wishes, JG

jacquelingphoto2017 · ‎Jul 31, 2018

I am sorry you feel that way. Remember we are not near your system, therefore we are unable to say what your resource is, therefor the questions we ask about your system is to rule out the possibility that your resource is low, or there's an incompatibility, or anything else that might affect the product's performance. If we were by your system, that is what we'd check first, then move on to why the product do not work on your system. I agree there are a large number of people with the issue, but there seem to be a vast number of users of the product without an issue. Even with a fix of the product itself, it is your feedback that is going to provide the information for the fix. I do not really work for Adobe; what I do here is voluntary. Of my 3 decades of working with computers, every time I have slow performance, and "Not Responding" messages, it's my computer resource that has diminished. I optimize the memory, it works better. I reduce the amount of stuff stored on the computer, it performs better. Years ago I usually manually empty the temp file of my computer to optimize performance. After a while I'll find that it's time to change for a new one with more resource. Your resource reduces with use, and constant addition of applications, etc., and if you're like me transfers of files from the old to the new; so we really have to check. JG

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