That's the 8,192KB bug but I believe it only affected DW CS3. http://www.mikepadgett.com/technology/technical/dreamweaver-cs3-crashes-and-wont-start-up-again/ I thought it was fixed from CS4 onwards and the OP is using CS5.5. ... View more

The only thing Adobe had to do was send an email to people who bought CS5.5 and say "sorry here is a complimentary price on upgrading to cs6" SOMETHING! it could've been some made up number, but at the least it would've let peole know that Adobe carred about it's customers. Then for those who bought something they never wanted to buy, they woul've felt like the got compensation of some kind. That already exists for suites. Under their current upgrade pricing policy, Adobe offers tiered upgrade pricing. CS2, CS3 and CS4 users pay more for upgrading to CS5.5 than CS5 users. So those who feel duped into upgrading to CS5.5 should at least get a price break for upgrading to CS6. Cold comfort though. Upgrade pricing will probably be tiered until the "3-versions-back" policy becomes the "upgrade-from-current-version-only" policy on 31 Dec 2012. ... View more

Most people are happy they made the policy better, Most of the online comments I've seen related to the "better policy" are focussed on the extraordinarily poor timing of the change and the fact that they feel duped into the CS5.5 upgrade. Must say, it feels like a major misstep by Adobe and suggests that they're losing touch with user sentiment in some areas like this. ... View more

Bob the Sign Guy wrote: I don't like the staggered prices based on the previous version the user owns. Prior to the introduction of the "CS" model, Adobe's individual products all carred a flat upgrade price. If someone was upgrading from Photoshop 2.5 to version 7 he would have paid the same price as another user going from Photoshop 6 to 7. It didn't matter. Thing is, it did matter to faithful Adobe users who upgraded every, or every other, upgrade cycle, paying the same upgrade price as Photoshop 2.5 users every time. Tiered upgrade pricing encourages prompt upgrading (from Adobe's POV) and rewards loyalty (from end users POV). ... View more

I don't disasgree. The conception and, especially, the implementation of this new policy has been a spectacular misstep by Adobe from start to finish in my eyes. The unprecedented Open Letter from Scott Kelby of the NAPP highlighted this in big red letters in the sky. It can only satisfy the shareholders - definitely not the end users, whatever spin is put on it. But, it's not going away. It'll just be deferred. That's the only glimmer of "good" news I see in this latest about turn. But user dissatisfaction has definitely set in. Adobe has the upper hand while Adobe produces excellent products which everyone wants but they're unwisely abusing their market position. Presently, we all try to find the money in each upgrade cycle and Adobe pricing policies regularly receive intense analysis for fairness. But if a competitor emerges who can do to Adobe what Adobe did (with Indesign) to Quark and penetrate their market, then the rules may change again in the users' favour. ... View more

Which news are you devastated by? The original announcement of the new one version back policy starting with the CS6 upgrade cycle? Or the new announcement that the introduction of the new one version back policy has been deferred until 31 Dec 2012? i.e. CS3 and CS4 customers have until 31 Dec 2012 to upgrade to CS6, after which one-version-back kicks in. ... View more

Also don't forget their tiered upgrade pricing whereby customers on more recent versions will pay less to upgrade to CS6 than those on older versions - meaning any outlay to get to CS5.5 would not be wasted but rather stepped closer. Yes, that's a fair point. ... View more

Gordon, PDT, I'm not actually in the felt-forced-to-upgrade-to-CS5.5-in-2011 camp. I happily use CS5 and I've no intentions of upgrading to CS5.5 which offers me nothing for my workflow. I'm just thinking of those that are. Adobe's reversals of ill-conceived, ill-timed policy changes invariably get widely applauded but there's always collateral damage to those who do the right thing in the midst of it which few recognise - and there's never a refund. ... View more

So how does this about face affect those who took advantage of last year's 20% off discount offer to upgrade to CS5.5 (which they may not have really needed) by 31 Dec 2011 in order to be ready for CS6, because they felt that Adobe had put a gun to their head with the ill-timed introduction of the new one-version-back policy? Refunds available? ... View more