About John Waller

Which operating system? ... View more

>>>  I'm really annoyed that this software doesn't work anymore just because I decided to upgrade the OS.   I sympathise. Blame Apple who removed support for your version in Catalina - the OS before Big Sur.   You'll have to upgrade to Elements 2021 to use it on Big Sur. £ 100 on Elements 8, which is nearly 12 years old, is a very good run. ... View more

I presume you're referring to this post? https://community.adobe.com/t5/photoshop-elements/problem-with-generator-third-party-plugins-with-elements-2021-from-the-apple-store/td-p/11737446 ... View more

If you share the details of your issue here, someone on these forums may be able to help.   ... View more

CS6 is not compatible with Big Sur. You will not be able to install it.   To run Adobe apps on Big Sur, you will need a Cloud plan to run the latest versions of the apps which are compatible with Big Sur. ... View more

One option would be to purchase an external DVD drive for $30.   If your new computer is a Mac running Catalina or Big Sur then you won't be able to re-install Elements 2018 since it's not compatible. ... View more

Which Adobe software product are you trying to re-install? And which version? ... View more

>>> Maybe we should all know that the paperclip-thing is Adobe Creative Cloud Services,   I think that paperclip-thing is supposed to be a stylized cloud icon. At least, that's what it has always seemed to be to me.   But, I agree, a tooltip on mouseover would be handy. ... View more

Moved from Downloading & Installing forum. ... View more

Yes. Your original post included your email address which may be how they contacted you. That was stripped out by the forum moderators to try and prevent trolls taking advantage. ... View more

>>> because my notebook doesn't meet the required standards.    Hardware or operating system? If operating system, have you tried upgrading (free)? ... View more

>>> It does not actually ask me to enter my password after   So what do you see after you click Continue? ... View more

>>> Now, PSE 2019 doesn't even open, nor do any of it's components..   The issue here is not the M1 Mac (Rosetta 2 handles that) but the Big Sur operating system.   Catalina and Big Sur have no support for 32 bit apps nor apps which contain any 32 bit components. PSE 2019 includes 32 bit components so PSE 2019 will not run on either Catalina or Big Sur.   You'll have to upgrade to PSE 2021 to run Elements on Big Sur. ... View more

OK. So you won't be able to install CS6. ... View more

Which operating system is your new Mac running?   If Catalina or Big Sur then you cannot install CS6 even if you find a valid download link. ... View more

If your new Macbook runs Catalina or Big Sur then you won't be able to install or run CS6.   Only the current Cloud versions are compatible with Catalina and Big Sur. ... View more

>>> AND with High Sierra OS on the Mac, any advice on the Adobe subscription in terms of conflicts with current version vs. that OS?   Lightroom Classic 10.x (current version) will not run on High Sierra. Requires Mojave, Catalina or Big Sur. ... View more

>>> After my mac upgraded mac os 10.15 catalina   You can always downgrade your Mac to Mojave and keep using CS6. ... View more

>>> However Adobe says I only have free version. Free version or trial?   When you open the software, click Help > System Info and tell us what the first few lines say. ... View more

>>> This precludes me    Not at all. You can activate and deactivate Cloud software at any time.   Install on your new desktop and activate. Creative Cloud will prompt you to deactivate on other computers. ... View more

The issue is whether you trust your browsers to store your passwords or use a password manager. ... View more

What does the next line down say? Where it describes the age of your Mac. ... View more

>>> I have just made sure I have the latest OS thyat my system update would suggest and allow.   Please confirm the exact operating system that you are running.   Apple icon (top LHS of your screen) > About This Mac. What does it say there? ... View more

>>> I have Photoshop Elements Version 17   I assume that means Elements 2019 (version 17.0).   Elements 2019 can read CR2 files from the Canon 6D Mk II out of the box. The camera was first supported in Camera Raw 9.12 and Elements 2019 ships with Camera Raw 10.4. So no updates should be required.   Can you upload one of your CR2 files to Dropbox (or similar) and post a link in a reply here so we can take a look at it? ... View more

You're preaching to the converted @MusoCity. We agree with you - and have previously raised the points you've mentioned with Adobe. Removing editing privileges is a workaround, not a feature. But it is what it is.   Most ACPs (forum regulars) find this Khoros forum software to be ... unique. I've never seen a platform like it myself. Many workarounds have had to be implemented to provide what should be standard forum features. There's also a large list of bugs and feature requests which Adobe/Khoros are slowly picking their way through. Even simple fixes have to be slowly rolled out in phases globally to ensure nothing breaks. Rollbacks are not uncommon.   But tt's a vast improvement compared to when this forum was first rolled out. ... View more

I agree, it's a unique solution that I've not seen in any other forum. Thing is, it has worked for Adobe.   Regardless, at least you have the answer to your original question. ... View more

>>> We are using the latest version of Adobe   Which Adobe software title exactly? Acrobat? ... View more