Try to close Premiere Pro and then press down the Shift-key while launching Premiere Pro again. Make sure to check Clear media cache files in the Reset options dialog that pops up. When done, click on Continue and open the project with the MTS file.    When you open the project, wait until all files have been conformed until you do anything in Premiere Pro. See the blue status bar in the low right part of the UI. If you start to edit/playback files when the conforming is in progress the audio do get out of sync sometimes.       ... View more

What happens if you launch Media Encoder and go to File > Add Premiere Pro Sequence instead of sending the sequence from Premiere Pro? In the dialog that pops up, select the project file you are working on in Premiere Pro.   If it still fails, go to Edit > Preferences > General in Media Encoder and un-check "Import sequences natively" and click OK and then try File > Add Premiere Pro Sequence again.   Same exact problem for me. By @jamilaw33268009   ... View more

FAQ: What do I do when I see diagonal lines on cli... - Adobe Community - 10391911 Relinking offline media in Premiere Pro   ... View more

No, frame rate does not matter.   It seems that the version that gets shipped with Premiere Pro tops out at 2K and if you want 4K you have to buy or rent Wraptor Pro 4.2.   have you tried a 24fps framerate? Maybe it allows only 24fps in 4K? By @Julius5CBE   ... View more

I would wait until someone with more knowledge than me regarding Waptor DCP chimes in to confirm it, or not confirm it. It´s sunday now and tomorrow more people will see this.   Should I just go directly at the link you showed? By @jay_4779   ... View more

I don´t think you can. I clicked on Additional DCP Tools in the export window and it took me to Digital Cinema Package | DCP Software | Quvis | DCP Player and it seems that you need to buy Wraptor Pro to have the ability to export 4K.   Hopefully someone else chimes in here with more/better info.     ... View more

This is a user-to-user forum and we are users just as you are. Thats why you you don´t get support and answers to your specific questions here, we don´t know the answer either.    Maybe contacting the chat will help more: https://helpx.adobe.com/contact.html  Now on a sunday it says "Real help from real people." but what i get is the "Adobe Virtual Assistant" with AI responses, so thats not the best solution either IMHO. @Ann Bens do you have any better tips?   Best guess from me: The answer to your question as to why Adobe is showing you apps you don´t have in your Premiere Pro subscriptions are probably for one reason only, to sell you the full subscription to Creative Cloud.   I see now that @Peru Bob suggest to uninstall the other apps and that seems to be the solution here. It seems that you have installed those apps and that´s why they show up in your CC app. Uninstall them should solve it.   My questions have not been addressed. My problem has not been solved.   This is very frustrating. I thought the subscription I’m paying included some relevant support.   The way my apps are being managed has changed without explanation and still no-one wishes to explain to me what’s happening.   This is a very poor way to treat a paying customer. By @philipp15899283   ... View more

Press down the Shift-key on your keyboard and keep it pressed down. While holding the Shift-key pressed down, launch Premiere Pro.   You will now be presented with a dialog named Reset options. Check Reset app preferences and Clear media cache files and click on Continue.   Can you please explain how you did that?   By @joseph_8609   ... View more

It works here in v25 and on Windows 11.   When workspaces behave oddly it is often solved by going to Window > Workspaces > Reset to Saved Layout. Try that and see if it solves the issue.     ... View more

Don´t import from SD card to Premiere Pro.   Copy the files from your SD card to a disk, internal or external, then import those file into Premiere Pro.   The clips are filmed on my Nikon D90 to the SD card, then I extract all the clips straight to Premiere from the SD. By @Gerardo37519064tcao   ... View more

That´s great! 🙂 ... View more

I downloaded the clip and imported it in Premiere Pro 25.0 on Windows 11 and have no issues with the clip.    What happens if you go to Preferences > Media and un-check "Enable hardware acceleration decoding" and then restart Premiere Pro? It seems to be a decoding issue so it is interesting to see if this solves the issue.   Have you tried Premiere Pro 25.0 or the beta version, iow 25.1? You can install 25.0/25.1 and still have 24.6.1 installed. By default the CC app uninstalls previous versions but there is a checkbox you can un-check to keep both versions. When installing the beta version this does not happen.    If you install 25.0/25.1, create a brand new project and then import your old project into the new project.   ... By @Marie312601165iyp   ... View more

I see (almost) the same things here and like the Project panel to the far left as well. The timelines re-order here as well but my Project panel stays on the left side all the time. But, when i create a new project the Project panel is back on the right side...   I hoped/assumed that the "New UI" in CC2025 would take care of those issues that has been here for years.    I'm seeing the same problem. I put the timeline tabs in the order I need and when I change workspace or close the project the order is lost. Same happens in the project panel. I like the project tab far left but each time I open a project it's sitting far right. Can we lock the panel tabs in the order we like them? By @MartynMoore   ... View more

On Mac, go to Premiere Pro > Preferences. ... View more

I select the clips and press -+10000+Enter on the numeric keypad to move the selected clips one (1) minute to the left. You have the freedom to choose any value, so you can easily move the selected clips a couple of frames or a couple of hours and everything in between.    -+10000+Enter = Moves the selected clips to the left 1 minute. ++10000+Enter = Moves the selected clips to the right 1 minute.   Experiment with the timecode values, if you want to move jus 10 frames, use ++10+Enter, etc, etc, etc.   Several key presses, but it works.   There can be less key presses if you use a US-keyboard if i remeber correctly. I use a Swedish keyboard and the layout is different.   Is there a shortcut I could use or edit to make this happen quickly? By @KaysCreativeMedia   ... View more

Maybe you have by mistake dragged down the white/grey line in the Mix and/or a track on the timeline?   If you hover the mouse on it it should say "...Volume 0,00 dB". If you see anything lower than 0,00 dB indicates that you have by mistake adjusted it.        ... View more

Yes, unfortunately Adobe has removed the previous workaround to change the font size.   Since the release of 25.0 there has been many complaints here regarding the tiny font size in the UI and hopefully Adobe will fix it. The sooner the better IMHO. ... View more

O.k, 15 minutes is far too long.  ... View more

How long time do you wait?   Importing projects take long time, so it is normal for the import dialog to do nothing for a couple of minutes before its done. I imported a large project yesterday and it took 4 minutes, 4 minutes of "nothing happened". In the end it worked, but yes, it takes long time and appears that it has crasched/hanged.   Is there a way around this? By @SteveD333   ... View more

Trust Premiere Pro and not QuickTime. 🙂   Or is it a problem such as it playback fine in Premiere Pro (23.976) but stutters in QuickTime (23.33) and/or in other software players or ruins uploads to let´s say YouTube?   @Peru Bob´s tip about using MediaInfo to get the properties is good, please try it when you can and post the results here. ... View more

Where do you see that the export has an "average frame rate of 23.33"?   ...but the resulting export is always an 'average frame rate' of 23.33. By @Colleen2612262140oi   ... View more

You have placed the stereo clip on a Mono track, thats why. Use Stereo tracks or Standard tracks.   And, you have a sequence with the Mix set to 4 tracks, so may probably just need a sequence with the Mix set to Stereo. You cannot change that, you must create a new sequence but you can easily copy track from another sequence to the new one. If you want/need to keep the 4 track Mix sequence, don´t forget to pan Left to Left and Right to Right to get proper stereo playback. ... View more

Thanks for reporting back with an update! 🙂 ... View more

Everyone? Where do "everyone" praise?   The people i have seen praise LTSC are totally obsessed with uninstalling all apps that they dont want/need and de-bloating Windows is their daily mission. For example, they are worried that Edge is still installed or that OneDrive and the Weather is still installed or any other app they dont use. None of that matters when using Premiere Pro. If you dont like lets say Edge or OneDrive, just ignore them and dont use them. That works as well.   If you use LTSC you will not find that Premiere Pro performs 400% better and faster or that the video created are magically better just because of the OS version you choose, or not use.   There has never been any threads here with someone that had an issue with Premiere Pro that got the issue solved by installing LTSC since it is so "praised" by someone that obsesses about too many pinned apps in the Start menu or that the Weather app is still installed. Never. The opposite has happened, iow that someone with a slipstreamed version of Windows had issues that went away when using a standard version of Windows, Home or Pro.   Thats my honest answer.   ...everyone is praising...   ...and I would like honest answers ..  By @STUDIO29K ... View more

You can do that by going to File > Project Settings > Scratch Disks and change the path for Captured Audio to your external disk. When done, go to Edit > Preferences > Audio and change Render Edit in Audition files to from Next to original media files to Scratch disks location for captured audio.    Now the audio files will land on your external disk when you do a Render and replace, even without using Audition. The files will be saved in a subfolder to that path. The subfolder has the same name as your current project.   I cannot test now, but if you open the project later without the external disk the scratch disk will reset back to the default path. That can be important to know if it is a project that you will continue to edit later.      Am trying to find a way to get the Render and Replace files to save on said external hard drive. By @leicaguy   ... View more