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Jason Burnett
Engaged
Jason Burnett
Engaged
Activity
‎Sep 30, 2021
06:10 PM
I was using the pre-release version of Illustrator with great success when it suddenly timed out. So I began looking for the next pre-release and came across the Beta version to install. It is entirely unclear which is the most relevant. I assumed that Beta would be closed and pre-release would be active. So if you were using Beta it would be a rougher product than the Pre-Release. That has certainly been the case with my experience. But where are the beta forums? Beta feedback? Bug reports for Beta? I keep having a crashing issue when trying to modify the tool panel. How do I report this?
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‎Sep 16, 2021
02:46 AM
I honestly cannot believe someone would use XD instead of just learning CSS and HTML to do prototyping of these basic things. Heck, a little JS and you can create super high fidelity prototypes pretty easily. XD, not so much.. It seems like Adobe rushed XD to market to bite on Figma and Invision--Gawd forbid someone compete with them. How long before Adobe buys them up and shuts them down? Thanks for your response. This is how we used to develop websites back in the Mosaic days. Created a separate page with duplicate menus reflecting different selected states.
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‎Sep 16, 2021
02:39 AM
I almost exclusively use the Glyph Panel to pick icons from icon fonts like Font Awesome. The problem is that when you create a text field and the dummy text is added, the icon fonts do not display previews. You can select the fontname from the font menu, but nothing happens. I could understand selecting a font and since none of the dummy text is rendered by the font, your selected text would either be automatically deselected or replaced with those annoying blank square (missing font symbols. You have to delete the dummy text or ensure that you don't have any text selected before you can view the glyph previews for an icon font. In my book this is a bonafide bug and one that should' be easily remedied. But I have a feeling someone in Adobe development has some hardline view of font rules that precludes displaying more than one icon font character in a selection or something odd. If text is selected that does not have an equivalent in a font, give us the blank character or something, but show us the glyphs we requested. If we select a glyph and have text selected, replace the text with the glyph--don't just let us choose the icon font and give us a blank glyph table that is useless. Does anyone else have this problem? Should I report it as a bug or request a feature that sounds like: Do what I ask the program to do and show me my glyphs when I open the glyph panel. Never show a big empty table devoid of glyphs with no font selected because I chose an icon font and had text selected." Thanks in advance. P.S. I tried to screen capture the issue and all I got was the big blank glyph panel with no font selected after selecting Font Awesome. PPS, it works fine with Wingdings...Does not work with AdobeIcons, Adobe Spectrum Icons, Font Awesome, IcoMoon fonts, etc.
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‎Sep 15, 2021
08:05 AM
I want to create a simple combo box drop down menu with about 10 menu items. I ad a rectangle shape and a caret icon in the corner then add a text field. I then draw the same shape without the icon and just the text. With the second rectangle and the text selected I create a component. called InactiveItem I next create a hover state on the InactiveItem and change the color of the component artwork. That covers the hover interaction for each menu item (except the selected menu item). Next, I create a repeating field where this component is copied for each menu item. I change the text on each menu item. Next, I select the entire collection of things and create a component. called MenuOpen Since I have 10 menu items, do I have to then create 20 states so that each menu item (when selected) appears at the top with the others hidden and then 10 additional states for when the menu is open? Then I link all of the items (9) in the menu to their related closed state. And the closed states to the open states for each menu item? That is so many opportunities to mess up. That is so much duplicated work. That is absolute bonkers. There has to be a better way to do a dropdown menu.
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‎Sep 10, 2021
06:52 PM
2 Upvotes
That is not the issue, regardless of whether the artwork needs to be simplified. Illustrator is not running out of memory previewing a lot of points in a file created by fresco. The same thing (same error) is happening for me when I have less than a dozen points total in my artwork.
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‎Sep 10, 2021
06:49 PM
I just purchased a brand new ASUS motherboard with Ryzen 5 5600X 6-core processor, 64Gb of DDR4-3600 RAM an AMD RADEON RX6700XT graphics card as well as a 1TB NVEM2-PCIE-flash drive, 2 850Gb SSD drives, probably 6 SATA Drives (each about 8TB) and two gaming monitors so that I could run Adobe's latest products without compatibility problems. I have nothing but the OS and the Adobe CC Suite installed. Everything is up to date. I launch illustrator, begin drawing an orange (simple shapes) and attempt change the stroke on the leaf and I get the error. Opening a new document it is find for a couple of minutes then same message. I have dedicated one of my flash drives for caching and set it up in my preferences. Nothing is running in the background and no one is accessing my computer. It's brand new. I am not out of memory--Illustrator is messing up. I have read all the other messages like this and none of those things apply to my situation. Previously on my 10 year old PC with 32GB Ram and I5 with built-in graphics and I could run Illustrator, Photoshop, Cinema4D and After Effects without any errors. Now, not so much. Please advise.
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‎Aug 03, 2021
12:18 AM
1 Upvote
Honestly, I feel crazy that I have to ask this question. I received a PDF document that is not a PDF form but needs to be. The document was accidentally created as Legal size (8.5x14) though it only takes up 8.5x11" (letter). This is a government supplied form and the biggest complaint they get every day is that it can't print or prints too small. I have edited the document in Acrobat to add the form fields and now I simply need to change the page to letter size. So far, I have been unable to find anywhere in Acrobat that you can do this. Every webpage I have looked at skips around the issue and suggests printing at a smaller percentage, fitting the print to page, etc. I want to change the document size. Period. Surely, there is a way to change the document size in Acrobat. Any help would be greatly appreciated.
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‎May 03, 2021
11:31 AM
I have a conflict with my T-Mobile bill which I downloaded in PDF format. I exported the VERY SIMPLE table that is my bill to EXCEL SPREADSHEET expecting to find things put into cells. I figured it wouldn't look perfect, but at least the content could be manipulated by cell. I was going to reformat most of it anyway, I just needed the data from the form. The output was so bad that I am shocked. I mean it was worse than I could have possibly imagined. a lot of the content was somehow formatted as HTML column text or something and it showed up in one or two cells. No tables, no lines with values. It was all just a big mess. So bad in fact, that it is taking more time to go through the resultant "spreadsheet" to find the data than it would be to start from scratch. How is this not gross negligence? How can Adobe continue to provide this product when it simply doesn't work? The output to excel was not a spreadsheet. If anything it was strangely formatted text shoved into a couple of cells. If you simply cannot look at the PDF and figure out what things are tables and what things aren't, why lie about it and create a fake export engine? It would be a lot better if you just didn't provide any hope of being able to use the content in a pdf than it is to give us false hope and then generate the absolute junk that it did. And keep in mind, the FCC fines T-Mobile if their bill isn't super clean and super easy to read. So it's not like there are crazy in-column obstructions like ads or cutesy pictures..I could understand that being a mess. It's literally the simplest table you can make. I am irate. I am hoping that there is something on my end that I can resolve this. Because as far as I can tell Acrobat has once again completely failed to do what it claims it will do. Any suggestions would be greatly appreciated. I apologize for my expressed frustration, it is just taking me all day to compensate for this mess.
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‎Apr 23, 2021
07:53 PM
I'm trying to wrap my head around your for statement. I have never seen a for statement with so many parts.... Usually, I see for (let x=0;x<count;x++) { do something } and I can see those parts, but what is frame, yPos=0-doc.height and why is it in the for statement? Just trying to understand, thanks for any explanation.
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‎Apr 23, 2021
07:38 PM
This is probably a ridiculous question, but could I load jquery to run scripts in Illustrator?
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‎Apr 02, 2021
08:16 PM
I am trying to figure out the Photoshop DOM and it seems really strange to me. Here is some basic pseudocode that I thought I could just modify to work with PS, but it is not that easy I am finding. let doc=document; //grab a reference to the current document
let cols=doc.getColumns(); //grab an array of references for 1px wide columns for the document;
let stops=[]; //these will be the gradient stops
let colCount=cols.length; //get the total count of columns
for (let colNum=0;colNum<colCount;colNum++) { //iterate through columns
let theCol=cols[colNum]; //grab a reference to the column
let colColor=getColorValue(theCol,[0,0]); //sample the top pixel in the column
stops.push({color:createColor(colColor), pos:createPos(colNum, colCount)});//push the color and the stop pct
}
let props={name:"testGradient"} //set any properties needed here
let grad=new PSgradient(props, stops); //creates the new gradient fill.
doc.addFill(grad); //adds the new gradient fill to the document
function getColorValue(colRef,pixelPos) {
//whatever it takes to sample the color of a column reference at a coordinate
}
function createColor(colorRef) {
//whatever it takes to define a color in photoshop
}
function createPos (stopNum, stopCount) {
return stopNum/stopCount; //may need to have integer stop percentages?
}
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‎Apr 02, 2021
07:30 PM
I have a simple noise-like gradient with lot of stops. I need a script that will sample each column of my document to get the color and add a stop to a gradient with that color. The end result would be a gradient fill pattern that matched the gradient in my image. Ultimately, I want to use this new gradient to do a gradient map on a separate image. This seems like it would be pretty easy to do, but I am having a hard time understanding JS in Photoshop...even with scriptListener installed. Any help would be greatly appreciated.
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‎Mar 18, 2021
10:53 AM
Thanks for the response. I would love to be more concise. Unfortunately, I have never quite developed that skill. Your gracious help is much appreciated. Do you know of any way to override the default tool selection for all brushes? Can I convert brushes to be used by all of the brush-enabled tools instead of just certain brush-enabled tools? Thanks again for your gracious help. Don't worry yourself over the rest of this response, it may prove too taxing. [begin rant--dry run for Adobe Feedback to be submitted soon] This is the problem:: It is a violation of common sense as well as the extended metaphor used by Adobe in Adobe Photoshop to require two modifier keys to be added to the click action to get the current tool's context menu. This is simply not how it is done with any other interface and it is a poor decision. While it would be nice to have the option to change tools in the context menu, that should be standard throughout all the tools and should be clearly indicated. The fact that there is no indicator that you have suddenly switched tools because you selected a new brush is a violation of common sense user interface rules. Imagine if you switched tools every time you selected another non-contextual option like color. Surely, you can't select a color with the erase tool, so if someone selects a color, force them to use a mixer tool. In fact, none of the other tool options cause you to change tools when you select them. If I select a paragraph option with a non-text-based tool, by this ridiculous logic, Photoshop should require me to use the text tool and should switch me automatically. Of course, that's not what you want, so why would think selecting a different brush would indicate that you wanted a different tool. And fine, if you insist on having that clear violation of common sense, make it optional and require a couple of modifier keys that let you automatically pick the tool most often associated with the brush you selected. Otherwise LEAVE MY TOOL CHOICES TO ME and give me the brush in the context of the tool that I am using. [end rant] Thanks again for your gracious help.
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‎Mar 18, 2021
02:42 AM
1 Upvote
One of the absolute worst things to happen to Photoshop was when the developers decided that we associated brushes with a specific behavior provided by a single tool. Rather than acknowledge the utility of being able to erase and paint without changing your brush, for example, they assumed that you would want a different brush for each tool. That wasn't enough. Now, they have decided that some of the features of a brush should be unique to the tool associated with that feature. In fact, they decided that rather than viewing the metaphor as: you picked a brush that you would then use your tool selection to determine how that brush was used (i.e. erase with the eraser, smudge with the smudger, clone with the cloner) to now be You pick a brush and THEY WILL DECIDE which tool you wanted to use. So if you pick a brush that some random assortment of Millenials decided would be cute to only be able to smudge with, it didn't matter what tool you had selected, click that brush will, without warning, equip you with the smudge tool. Sure, you can now go back and select a different brush, hoping that you will get one that works with the tool you have selected, but NEVER REALLY SURE if it's going to change your tool or not, but hey, that's the decision and if you don't like it, go ahead and go with the competition...oh, there is none? Then, just give us your money and stfu. Does anyone know of any way to restrict the brushes available in the context menu of a specific tool (HENCE THE CONCEPT OF CONTEXT MENU) in such a way that all I can see are brushes that work with the tool I am using? If I want to look at brushes for the smudge tool, I'll select (wait for it) the smudge tool. I would like to be able to select a new brush for the paint tool without having to sort through all of the smudge-only brushes or the mixer brushes. I don't want to change tools. There is no other feature in Photoshop that says "Select a different tool from the context menu of your current tool", but since that's the way it has to be, could we at least filter out all of the brushes that don't fit the current tool's context? Either that or does anyone know how to get Photoshop to ignore dedicated-tool assigned brushes and enable all brushes for all tools? Don't suggest that I put in a feature request if you don't know the answer, please. I am very familiar with the feature request process.
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‎Mar 13, 2021
01:39 AM
Am I the only person that thinks this is a peculiar decision? It sounds to me like you have made the decision rather than it just slipped your mind. Why wouldn't you produce and publish a UI Kit for Creative Cloud Apps so plugin developers can use the existing UI to make apps look better rather than creating their own UI? Thanks for your reply. I guess I have to just start perusing the Illustrator settings files and hope I find some trove of UI pieces that I can liberate for XD.
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‎Mar 12, 2021
12:20 PM
Every answer I have read so far goes on about how the transform tool changed a long time ago. This question is not about transforming anything. I simply want to select a layer automatically. I have the option selected and I click the item on a layer that I would like to select and I get the message that I couldn't move the layer because no layer was selected. I'm not trying to move anything. I tried carefully clicking in case my mouse was registering a change in position when I clicked. Nope. I let someone else try it--the same thing. I can't isolate when it happens, but it seems to be happening a lot more often. Anybody else have this problem? I can't really figure out in what context it could possible be reasonable for Photoshop to give this error message when just trying to select a layer? Who cares if you have a layer selected, that's what I am trying to do.
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‎Mar 09, 2021
05:32 PM
I was wondering if there was a way to configure the warp tool presets in a custom way. I need to create a conic transformation for images. If you imagine the Warp-Arch settings with 0 radius for the inner arch and a 270 degree bend, that's what I need. Here is a picture of what that would look like: Is it possible to add a preset to the warp library? Could I do this with scripts? Any help would be greatly appreciated. P.S. If you take the image and fold it into a concave cone so that the two flat edges touch, tape it, and set it on a shelf, when you walk by the face will magically appear to follow you. It's a great 3D illusion that I'm sure someone else has come up with before me, but I derived this myself and it works! Now if I can just automate the transform instead of having to go into C4D and do flat projection mapping.
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‎Feb 26, 2021
10:10 AM
Very simple issue here. I am hoping someone knows the workaround. I have a 3 hour movie that I need to grab a series of stillshots from. The scene I want is possibly 50 frames long and I just want this one particular frame. I use the Import Video Frames to Layers command and drag the start marker to the beginning of my scene according to what is on the video preview. Then, seeking by frame by frame I finally get to the end of my scene and set the end marker. When I say import, it gets an entirely different set of frames, though the imported number of frames seems about right. Granted the controls are so completely ridiculous and unusable as an interface for video, but you deal with this as best you can. I have even selected 500 frames ensuring my start and end markers completely covered the scene I want. Still, it's off by a lot. Every time. Surely someone else has had this problem and can recommend a solution. Maybe I should try NOT selecting my scene in the hopes that Photoshop can be tricked by reverse psychology? The video is too big to import the entire thing and I literally need ONE FRAME in the highest possible resolution. Any suggestions? I'm using PhotoShop CC2019 since Adobe ruined all of the plugin compatibility after 2019 and I haven't spent hundreds of dollars for updates. I'm stuck using 2019 for now. Thanks in advance for your help.
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‎Jan 31, 2021
07:57 AM
Thank you for the link. Perhaps I was unclear when I suggested that I wanted to get other opinions before I posted. I am completely open to the idea that maybe I am the only person that has a problem with this. If that's the case, I wouldn't want to bother the engineers. Thanks again for your post, if others also have this problem I will be happy to use it.
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‎Jan 31, 2021
03:31 AM
I'd also like to point out that this is not the only place that Illustrator has a serious problem with context. The bevel depth slider goes from 0 to 100pts even if your object is only 10px wide. Trying to drag the slider on a 4K monitor is useless. And on a 10px wide object, you will never be able to render a bevel more than 5 pixels without serious problems with intersection. (which it tells you rather than limiting your depth input or slider parameters. Brushes that go from 1px to 1296px wide on a 100px document is completely ridiculous. Don't get me started on all the different ways that brush sizes are entered in modal dialog boxes that obscure your artwork and prevent you from seeing the size of your new brush until you close the window....we'll be here all day. LOL
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‎Jan 31, 2021
03:24 AM
WARNING: if you are just trying to grab credit points for helping answer problems, skip this one and move on. This is a post for discussing scrollbars, not getting you credit for answering questions that Google could answer. Can someone please explain to me the logic behind the scrollbars in Illustrator? I realize that rather than scroll the dimensions of the artboard like it should, they decided to go with the total available space for all artboards which is 16,280px wide and keeps getting bigger. If you have a 100px document zoomed in to take up the full viewport width, the scrollbars are useless. I have an 8000pt precision optical mouse that I can use to drag the thumb 1px and the artboard is off the screen. How is this in any way useful? I would like to hear other feedback in case I am just a grumpy old fart who doesn't get it. But it seems to me that useless scrollbars just take up space. If you can't make them scroll proportionally to your document size and zoom level, don't have em. If others agree, I'll submit a feature request or bug report. I wanted to check here first.
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‎Nov 08, 2020
06:44 PM
This is going to sound like I am thinking you are stupid, but I am certainly not. Have you tried pressing the tab key. I swear I had this problem a long time ago and forgot that pressing the tab key hides the toolbars. Perhaps that is the problem. I seriously doubt it, but it would be funny if it was. No insult intended, just trying to help.
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‎Nov 08, 2020
05:16 PM
I have always thought that this is the way the alignment tool pallet worked. It has come to my recent attention that perhaps I was wrong or something has changed. Either way, aligning three points on a path seems strangely implemented. Given a multi-point path where the points are supposed to be aligned, selecting several points and pressing the align-top button usually would align all items to the top by their reference points. So in the transform toolbox if you have the top left corner selected and three separate points, presumably all three points would be aligned to the topmost upper left point in the block. To override this default and expected behavior, with all points selected that you want to align, click one of the points to identify it as the key point around which all other points will be aligned. When working on a layout of my loft, I deleted a closet and needed to align the two wall edges to join them. (see figure 1) One point was off and it was about 1px lower where I had cut the line. I select the anchor that was in error and the anchor that I wanted it to align to and since the preferred alignment was "align to top edge", (figure 2) I figured all points would align to the top. Instead, the point that was highest was aligned to the bottom of the points (see figure 3). Is this an error and if so, can anyone else reproduce this problem? Originally, I was complaining about the other side of the wall, but when I went to take screenshots, suddenly it worked as expected. This unfortunately made me question if I had lost my mind until it happened again on the bottom two segments. Please do not reply with a way to fix this problem. Needless to say, this project is already out the door, so I am not asking for help to work around Illustrator's idiosyncracies. I am finding this inconsistent behavior that defies logic and wondering if it is a bug that should be reported. This is one example of many that I have noticed. Thanks in advance for letting me know if I should report this as a bug or if it is somehow the intended behavior. Figure 1 (below) The white area shows where I deleted the borders of the walls that made up the closet. Figure 1 = The white area is where I cut the wall Figure 2 (below) Zoomed in, shows where the edge points need to be aligned before joining. Red dotted line indicates the expected behavior of Align to Top. Figure 3 below Actual behavior when selecting two points and using the Align Top Edges button on the align panel. Figure 3 - Actual results from Align to Top
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‎Oct 07, 2020
08:37 PM
Thanks. So you are saying that other than clearing the recent files list, there is no way to do it? Rough. I guess I'll submit a feature request. Selectively removing items from your recent list seems basic. Removing all items from my recent list is counter-productive but better than nothing. Thanks again for your help.
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‎Oct 07, 2020
08:34 PM
2 Upvotes
Thanks for trying it out. I will submit a bug report now that someone else has tried it. I always like to ask here first because some things that I consider to be bugs because they defy all logic turn out to be what the developers had in mind. Now that I have confirmation that something strange is going on, I'll submit the bug report and begin holding my breath (just kidding).
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‎Oct 01, 2020
12:28 PM
So the other day I created a couple of images in photoshop where I placed pictures of myself naked except some leather thigh-high boots, armbands, a harness, a captains cap, and a cigar on top of various stock background images. A day later, without thinking about it, I decided to help my father in-law fix some mold on an old photo of his. The photo was taken in 1939 or something and he didn't realize that you could do such a thing. So he wanted to watch. No problem. Except that when I launched Photoshop, my S&M photos showed up under "recent images" and I cannot find a way to get rid of them. Is there no way to get Photoshop to quit bringing up my business when I don't want it to? I figured you could do something as simple as right-click any images in your "recent images" page and select "remove from recent" from a context menu. Maybe a close box on the preview image? Nope. You can't select a preview without opening it. It's a really really crappy feature of Photoshop. Imagine if I were working on something proprietary where nobody could see it or I'd lose my job. Well, thanks Photoshop. Sure, embarrassing my father-in-law was pretty bad, but there are a lot of situations where you don't want your recent work to be prominently displayed on your startup page when you launch Photoshop. Please help me resolve this issue. Thanks.
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‎Sep 21, 2020
10:29 PM
1 Upvote
When creating a single color opacity gradient and then expanding the shape to create separate objects, you get messed up results: A clipping mask with two solid rectangles in it regardless of how many objects you told it to create when you expanded the shape. Here are the steps I took and the results I expected vs what I got. Before I report this as a bug, does anyone want to tell me how stupid I am and that this is a feature of Illustrator and not a bug? If not, I will report this as a bug. I don't want to waste the dev's time if this is the expected behavior and I am just expecting too much.
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‎Jul 11, 2020
10:42 PM
When trying to discuss steps in an Illustrator process, it would be nice to be able to generate a set of controls for a shape that mimicked the Illustrator editing environment. So when you select a shape in Illustrator, you see handles, the center point, bounding box, etc. Has anybody ever written a script that generates a vector representation of a selected shape that looks like the Illustrator artboard when working on a file. For example, if I want to show how to expand while constraining horizontally by selecting the left most control of the transform box on a shape, it would be nice to press a key and have all of the controls, the selection box, etc. show up (as additional symbols/shapes/vectors) in my illustration rather than having to try to fudge it myself. Has anybody done this? Could a developer share the code that generates the transform controls that appear when selecting a shape while editing an illustrator document? Thanks in advance for your help.
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‎Jul 10, 2020
01:41 AM
I have a symbol that looks like a standard stick figure. Inside the symbol, each body part is also a symbol. So inside the head, for example, is an ellipse shape/vector path. But inside the arm symbol, there are three more symbols (shoulder, bicep, forearm). Inside each of the symbols in the arm symbol is a shape/vector path. I have been expanding and expanding and expanding and I'm sick and tired of it. Is there any way to "EXPAND COMPLETELY" so that I have a series of layered shapes/vectors? I keep expanding ungrouping and this is one of several that I have to do. Any ideas on how to do this better? Thanks in advance.
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‎Apr 23, 2020
11:27 PM
This is not entirely true. I am getting the same error on my PC with literally 8 drives with between 2 and 5 TB of available free space on each drive. My root drive has 200Gb of free space and is running off of a 500GB SSD. Cnn't get Photoshop to launch to change scratch disks even with the launch modifier keys held. Certainly not the result of any full disks or damaged disks on my part. Same error.
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