I agree that it is not the user community's job to patch such disagreements or lack of collaboration. But it is often helpful for the users to tell the vendors directly how important it is to the users. Even if you often/occasionally get a negative response at first, it adds up over time in a positive way. Indeed, direct user feedback is a big contributing factor to how we were able to deliver so many complete sets of lens profiles from so many different vendors (e.g., Hasselblad, Leica, Pentax, Sigma, Tamron, Tokina, Zeiss).
Internally, we maintain good relationships with the vendors and we do also let them know how important this is to the users. But in the long run, it makes more sense and has broader impact for them to hear this directly from their users.
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