"On my Mac, and all past systems on which I have run LRC (maybe 3 or 4), hovering the pointer over an icon such as the "filter on edit status" one, brings up an explanatory pop-up phrase about 1 time in 1,000 tries."   Yeah, the tooltips have been very fussy in Mac LR (though not Windows LR) since the earliest versions. Adobe has never prioritized a fix. ... View more

  @igi333: "Instead of removing objects, it changes them to AI variants of the same stuff, or random crap."   Your screenshots immediately showed the issue -- you need to select both the reflections and shadows cast on the floor and the wall by the objects you want to remove. Otherwise, Remove will try to generate replacements that cast the remaining reflections and shadows.  (This hasn't changed in LR 14.)    See this short article for more details about this and other techniques required to use Remove effectively: https://www.lightroomqueen.com/generative-remove-replace/     ... View more

Those two pics import correctly in my LR 14.0.1 / Mac OS 14.6.1 / Macboook Pro M2 Max. Do all three troubleshooting steps:   1. Remove them from the catalog, Set Preferences > Performance > Use Graphics Processor to Off, and re-import them.  Still turn green?   2. With Use Graphics Processor set to Auto, quickly test whether there is an incompatible or corrupted display profile assigned: https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/    3. Do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set. ... View more

@AlexJz: "you pretty much have to do this as the very first step in the process."   That's how Adobe designed it, though it doesn't match many people's natural workflow. Often, you don't know which objects you should bother removing until you've cropped and applied basic editing.  Adobe's recommended order of operations, along with more details about shadows and reflections, are detailed in this article: https://www.lightroomqueen.com/generative-remove-replace/ ... View more

@igi333: " Instead of removing objects, it changes them to AI variants of the same stuff, or random crap. "   See this article for how to remove objects more reliably: https://www.lightroomqueen.com/generative-remove-replace/ Most complaints about Remove are addressed in the article. But if it doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot), so we and Adobe can see the issue in detail. With nearly everyone who has posted a problem photo, we've been able to show how to quickly remove the desired objects. ... View more

And if C.Cella's suggestions don't help, see this previous reply: https://community.adobe.com/t5/lightroom-classic-discussions/p-generative-remove-feedback-lr-classic-amp-lr-eco/m-p/14988891#M387288 ... View more

Thanks for the update.  Given that you can duplicate an AI mask component within a photo and you can copy an AI mask component between photos using Copy/Paste Settings, Sync, and Auto Sync, the lack of copy/paste sure looks like an oversight. ... View more

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]   "I change a slider (I picked Shadows), and image disappears, replaced by message  "No photo selected". "   That's because you've set the filter to show unedited photos only:   As soon as you make an edit to the photo, it no longer matches the filter and disappears from the selection.  Turn off the filter and this won't happen.     This behavior has confused many people over the years.   ... View more

@Ric G: "I discovered that this not only occurrs when trying to create a virtual copy in a Smart Collection, it happens when you try it in a Collection Set. It interesdting to note that Lightroom will happily undo the creation of this nonexistent virtual copy and report that it has done so."   When you make a virtual copy, it always appears in the same folder as the original.   When you have a smart collection selected as the current source, select a photo in that smart collection, and create a virtual copy, the virtual copy also appears in the smart collection, since it will have all the same metadata and attributes as the original. The one exception is if the smart-collection rules specifically exclude virtual copies.   When you have a collection set selected as the current source, select a photo, and make a virtual copy, the copy will appear in the folder only, not any of the collections contained in the collection set. This is because in general, LR doesn't know in which contained collection it should place the virtual copy (if the photo is in more than one collection).   If you're not observing this, then please post details about exactly what you're doing, including full-resolution screenshots (not phone pics) of the entire LR window. ... View more

@lizannec24357135, see my reply to your other post: https://community.adobe.com/t5/lightroom-classic-discussions/p-generative-remove-feedback-lr-classic-amp-lr-eco/m-p/14988891#M387288 ... View more

@lizannec24357135: "I am not sure if it is since i updated to latest version but sometimes it does nothing, other times it just makes it a more opaque version of what was there and they are not hard removals to do so i dont understand why it is struggling" @daneg47269868: "Yes!!! It was working great for about an hour or two and now all of a sudden the removals aren't opaque and are essentially useless."   1. Uncheck Detetct Objects (on by default in LR 14) -- it doesn't work well, especially with skinny objects and along the edges of photos. 2. After clicking Remove, check that the Opacity slider is 100 -- LR infrequently changes it to something else. 3. See this article for how to remove objects more reliably: https://www.lightroomqueen.com/generative-remove-replace/ Most complaints about Remove are addressed in the article. But if it doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot), so we and Adobe can see the issue in detail. With nearly everyone who has posted a problem photo, we've been able to show how to quickly remove the desired objects. ... View more

@AlexJz, "Once I included this reflection in the selection, remove worked perfectly!"   Yeah, Generative Remove is very clever at matching shadows and reflections. ... View more

[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]   @JeffP3456: "LRC removes the object but leaves a light shadow which it will not get rid of."   I was able to quickly remove the branch from your screenshot:   You've likely applied Remove on top of an AI mask (e.g. Background). Do Settings > Update AI Settings to recompute the mask. ... View more

@hughlPhugh: "When I use the Generative AI Remove I can't see what its done in cases of small areas because you need to 'remove' the symbols superimposed on the image by the app. "   In the Remove panel, set Tool Overlay to Auto and move the mouse out of the image.  Alternatively, set Tool Overlay to Never.  Use the keyboard shortcut H to cycle overlay modes. ... View more

@harry_1797: "Why is my generative ai remove not working I have kept trying but still not working"   Troubleshooting steps:   1. After clicking Remove, make sure the Opacity slider is set to 100l.   2. Uncheck Detect Objects -- it doesn't work well.   3. If this doesn't help, see this article for how to remove objects more reliably: https://www.lightroomqueen.com/generative-remove-replace/ Most complaints about Remove are addressed in the article. But if it doesn't help, please attach a full-resolution JPEG exported from the unmodified original photo (not a screenshot), so we and Adobe can see the issue in detail. With nearly everyone who has posted a problem photo, we've been able to show how to quickly remove the desired objects. ... View more

"it seems to work only with brush-type masks, while object-type selection has "copy" disabled."   Interesting, Copy is disabled for all the AI mask components (Object, Subject, Background, Sky, People) but not non-AI components (Brush, Linear Gradient, etc.).     But instead of doing Copy, right-click the component and do Duplicate, drag that component into the mask from which you want to subtract it, right-click the component, and do Subtract.   That you can duplicate but not copy AI components seems like a bug to me, but Adobe will probably consider it "as designed".   "this is not a solution. Not only it is very cumbersome ... I want to be able to select the whole mask, consisting of several brushes, objects, etc."   It's a solution but obviously one that involves more steps and is significantly less convenient. You can duplicate and subtract each of the components in the mask from the target mask. ... View more

Sigh, thanks very much for that helpful (but disappointing) information. I suspect this is one of those bugs that will never get fixed. ... View more

Here are the steps I followed on LR 14.0.1 / Mac OS 14.6.1:   1. Uncheck the option Catalog Settings > Metadata > Automatically Write Changes Into XMP.   2. Select a raw photo in Library Loupe and draw a face rectangle and assign it the name XXYYZZ.  Set the caption to AABBCC, assign a keyword DDEEFF, and set the star rating to 4.   3. Do Photo > Enhance > Denoise.   4. Select the denoised DNG and observe that the caption is AABBCC, the keywords XXYYZZ and DDEEFF are assigned, and the star rating is 4, but there is no face rectangle in Loupe view.   5. Select the raw and do Metadata > Save Metadata To File.   6. Do Photo > Enhance > Denoise.   7. Select the new denoised DNG and observe it has a face rectangle with name XXYYZZ in Loupe view.   ... View more

"I calibrated using the Calibrite Profiler software."   Try changing the profiler to build a ICC version 2 (matrix) profile rather than a ICC version 4 profile. In the past, people have sometimes reported that version 4 profiles produced by some calibration software don't work with LR.  I can't find any manual on the Calibrite site, so I don't know what the option might be called or where it is. ... View more

1. And what happens when you set Preferences > Performance > Enable HDR In Library? Try it even if you're not doing HDR editing.   2. If that doesn't help, work through these steps to delete LR's previews and rebuild them: https://helpx.adobe.com/lightroom-classic/kb/lightroom-gives-error-preview-cache.html ... View more

See here for how to subtract an existing mask component from another one: https://www.lightroomqueen.com/community/threads/masking-subtract-an-existing-mask.51582/#post-1343669   ... View more

First troubleshooting steps:   1. Try setting Preferences > Performance > Use Graphics Processor to Off.  Does LR still quit?    2. Are asked to submit a crash report to Adobe, and if so, did you submit it with the email address associated with your Adobe Id?  That will allow Adobe to tie the crash report to your report here.   3.  Upgrade to Mac OS 15. Mac OS 14 has had lots of problems with older Intel Macs with AMD Radeon 5000-series GPUs -- for example, Apple released a buggy graphics driver in Mac OS 14.4.1.  A few people have reported that upgrading to Mac OS 15 fixes the issues, though a couple have said it doesn't. ... View more

Quickly test whether there's a corrupt or incompatible display profile assigned to the display that LR doesn't like when the GPU is enabled: https://www.lightroomqueen.com/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/ ... View more

Most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4 If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running. ... View more

First troubleshooting steps:   1. Restart your computer.   2. If the problem persists, try resetting LR's preferences: https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/ LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.   3. Do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.   4. Post a screen recording (not a cell-phone video) showing what's going wrong. ... View more

Initial troubleshooting steps:   1. Most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4 2. If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.   3. Update to the latest version of LR, 14.0.1. ... View more

Strange indeed. I can see why relaunching FInder would fix Airdrop problems, since Finder is tightly integrated with Airdrop.    Are you located outside of the US by any chance? There're a few reports of this every week in the Generative Remove feedback thread, mostly from outside the US.  At least some of these reports are caused by incorrectly operating firewalls and network filtering on the computer and network routers.  But I'll suggest your trick to see if it helps others. ... View more

Moderators, @Rikk Flohr: Photography, please merge with this post with very similar symptoms: https://community.adobe.com/t5/lightroom-classic-discussions/auto-and-profiles-are-greyed-out/m-p/14966182 ... View more