‌Hi, If you are unable to uninstall application through cleaner tool, please try steps mentioned below- Reset the hosts file: Note: You may have to disable you security software to modify your hosts file. Windows Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter. Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries. Save and close the file. Mac OSLog in as an administrator to edit the hosts file in Mac OS. In a Finder window, choose Go > Go To Folder. Type /etc. Select the hosts file and open it. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries. Save and close the file. After trying this run cleaner tool again. Let us know if this will help! Regards, Akanchha
... View more