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OsakaWebbie
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OsakaWebbie
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Activity
‎Jan 02, 2018
07:33 PM
Well, in my case it is not. It always makes a peak file, but it doesn't always conform.
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‎Jan 01, 2018
07:36 PM
Reported - thanks for the link. I'm sure I'm not the first to report it, but many of those talking about it on the forums seem to only have trouble with older projects converted to 2018, whereas in my case it doesn't matter if it's a fresh project, so perhaps that information (plus examples of error messages and other symptoms) will be useful to them. Curiosity question: Do you know why CC2017 only occasionally conforms? Looking at the old Media Cache Files folder that I archived for reference after the errors started, the first teaching in this series (July) was conformed (although the file time is several hours after editing and encoding were completed - apparently I reopened the project for some reason and then it conformed), but although every month after that I opened the project and added, edited, and encoded another video, there are no more .cfa files until I opened the project in CC2018, which started to conform #4/October (a seemingly random choice), and I can only assume it would have continued to the others if it hadn't crashed. I also did a three-part weekly series in June, but there are no .cfa files for that.
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‎Jan 01, 2018
01:17 AM
I got a lucky break. I remembered that couple years ago I needed to temporarily use my husband's computer for my stuff, so I enabled it as my CC license's second PC and installed a couple apps. One of the apps was Premiere Pro CC2015. I decided to try using it today, and although it gave a similar message about needing to install a codec (I don't know if it was the Dolby one or something for the video), it apparently succeeded in getting what it needed. I edited yesterday's video (albeit without the Adaptive Noise Reducer that I've grown accustomed to), and it's encoding now. Of course I needed a better solution for the long term. But in the other thread, Stan wrote, "Just get the dolby files as described in other threads from a backup or your coworkers." Without that, I wouldn't have even thought it was possible to copy it, but that gave me the idea. It took a while to find one of those "other threads", but I eventually found it in the first reply on this one: Re: Premiere 2018 - A Disaster! Armed with the knowledge of the codec's file path, I copied the codec from my husband's computer. At first I thought I'd done it wrong, because the first time I fired it up it gave the same message about needing to install a codec, but when I clicked OK, all the media files became recognized! Interestingly, it isn't conforming the audio - it goes straight to making peak files, and there are no new .cfa files. I don't know why that is, if it's some setting or what. But it has no trouble playing the timeline, so I guess it's okay.
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‎Dec 31, 2017
09:42 AM
I decided to try opening CC2018, creating an empty project, and importing today's video file. Instead of walking away, I watched the screen intently. At about 40% through the conforming, my browser crashed (no, I was not touching it - it was just collateral damage in the background). At about 70% PPro announced an "unspecified error" while conforming, and seconds after that my screen went black. It took several cycles of holding the power button and pressing it again before I got anything more than the computer going into and out of sleep mode and staying black (sometimes with a mouse cursor that wouldn't move, sometimes just blackness). Finally after I unplugged my external monitor and a smartphone I was charging, something shook loose and I got my login screen. PPro was still open, surprisingly. Thinking that it was not fair that a couple other programs were running and I hadn't rebooted since opening CC2017, I tried one more time. I did a complete shutdown of the computer, booted it, deleted the media cache folders, and even renamed the video file so that there would be absolutely no remnants of previous attempts. With no other programs running and no peripherals connected, I then opened CC2018, started a new project, and imported the video file. At about 80% it announced an event whose wording could use proofreading: "A memory allocation occurred while performing a conform action on the following file..." That's funny, because memory allocations are normal! I'm sure they intended to say "memory allocation error". Anyway, that time my computer did not die, but the conform operation didn't finish. Bottom line: CC2018 is apparently not going to work for me.
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‎Dec 31, 2017
08:32 AM
Ah, Stan - while you guys were conversing, I had independently found your post at Re: How to install previous version of Premiere in CC? and was wondering the same thing about the announced version vs. real code.
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‎Dec 31, 2017
08:27 AM
Hmm, it won't use the Windows codec and won't install the Dolby-licensed one? How annoying. I don't have any idea how to control what minor version Creative Cloud installs. Now that I'm looking more closely at the CC panel, I see that it did not uninstall 2018 when it installed (for the second time) 2017, and that I also still have a copy of CS6 from way back. It says I have "CC" (which appears to be 2018), "CC (2017)", and CS6. When I click the down arrow next to "Open" on any of them and select "Other versions", I am offered "CC 7.0" and "CS6 6.0" - no choice of minor versions. I would have expected it to install the latest minor version for the major version requested - I don't know why it didn't. As for eventually moving to 2018, you wrote, "you will need to import only a few clips at a time." The last time I tried it (when I ended up having to do a hard shutdown), I was only importing one clip! It's 53 minutes long, but if I have to chop it into pieces in my camera, I would have no idea how small the pieces would need to be, and chopping it at all will cause other problems. That length is not unusual for the type of projects I have been doing lately.
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‎Dec 31, 2017
07:30 AM
I currently have 11.1.2 (22) Build. I don't know what flavor of 11 I had before I upgraded to 12.
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‎Dec 31, 2017
06:37 AM
System: Windows 10 Home (with Fall Creator's Update 1709), PPro CC 2017 (reinstalled - more on that in a moment), MTS video files (which apparently have Dolby audio). I have been videoing a monthly teaching series, whose sixth and last installment happened today (I had been putting them in the same project just to be tidy). Sometime in the last month I upgraded PPro to CC2018, and after I opened my project and let PPro "convert" it, it was having memory troubles while conforming the audio, with a variety of different errors happening when it would get partway through (sorry, I didn't keep notes of the wording, but I don't think that matters now). I simplified to only the newest footage, re-saved, rebooted, and tried opening again, and then while conforming the new audio my screen went black and never came back, requiring a hard shutdown. After reading of others having trouble with memory leaks in CC2018, and also noticing that I no longer had an export preset I had made, I decided to re-install CC2017 so that I could just finish this project before braving the new version. Once the CC2017 version of PPro and Media Encoder were installed, I could open my project, but I got: "Dolby Codec must be installed to use this feature. Clicking OK will install and enable this codec for immediate use." I clicked OK, but my media files merely changed from "pending" to "offline". The Properties box says, "Offline: Media Type Mismatch". When I importing the new media file, I get video only, as if the file didn't even have an audio track. Properties successfully gives the video specs but doesn't mention audio. I deleted the Media Cache, Media Cache Files, and Peak Files folders, but I got the same behavior. This is clearly related to the Dolby codec licensing, that PPro would now be dependent on the OS native codec. I guess I lost Dolby's codec when I upgraded and then downgraded again. But that leaves three burning questions: When that message comes up at load time, offering to install a codec, whose codec is it talking about, and why doesn't it actually do anything? I have Windows 10, so why can't it see the native codec? When I simply double-click on one of the files, something called "Movies & TV" (which looks very much like part of Windows, not a third-party player) plays the video and audio just fine. So it seems that the native codec is alive and well, so what's going on? What should I do now? CC2018 started the process of conforming audio and put a couple of .cfa files in Media Cache Files, so it apparently found the native codec. But it couldn't conform a 53-minute stream without crashing my PC in bizarre ways. Granted, I only have 8GB of RAM, but that has never caused me any trouble before.
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‎Dec 05, 2017
09:52 PM
I have no interest in dropping what I'm doing and applying for a job at Adobe - I'm content to be a consumer of their software. Plus, the sort of programming I do these days is quite different - online databases are a far cry from heavy-duty signal processing. I merely meant that I can easily imagine how hard it is. Sure, we should hold software of this caliber and expense to a high standard, but I think that overall they do a good job of providing powerful, low-bug-rate software. So, like you, I find the functionality worth the subscription (I juggle projects in print design, web development, and video - these days I spend more time in InDesign and Photoshop than Premiere). Sorry, I don't have a list of bugs and suggested fixes. I just came to this thread to find a solution/workaround for this one. Fortunately, my regularly occurring video projects are single-audio-track, so I can get away with the Sequence In/Out workaround. If I have a more complex project before Adobe fixes this, I'll try Oren Agami's nested sequence trick.
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‎Dec 05, 2017
07:48 PM
As you acknowledged in your second paragraph, my point was simply that the issue discussed in this thread is not related to the type of hardware one is using, in spite of what julianm44443758 was told by someone. In the case of a clip that is used in its entirety (there is no content prior to what is in the timeline), I can understand that ANR has no way to get a running start, but when there is something there but not in the timeline, it would seem at first glance that the ANR code should be able to look at the unused content to develop its beginning noise print. On the other hand, a tricky thing is the potential of other effects on the clip above (applied before) ANR - some of them could affect the noise print also, so as a developer of ANR, do you extrapolate backward those effects at the settings of their first keyframe, or what? In software this complex, nothing is simple. (I'm a programmer myself, so I can sympathize with the challenge.)
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‎Dec 05, 2017
05:35 PM
1 Upvote
I don't have any sort of special computer, and I run Premiere Pro just fine. Sure, a better CPU, GPU, and soundcard will render faster, look smoother, and sound better while you're working on your project, but I don't think the computed end result will be any different.
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‎Oct 17, 2017
01:15 AM
A followup to my previous post, for the benefit of those reading later: It works fine to just leave a few seconds extra at the beginning of the sequence and setting the in-point where you want the final rendered/encoded file to start. The complicated procedure of adding another volume effect is not necessary as long as you choose "In/Out" instead of "Entire Sequence" in the media encoder. ANR will use the clip content prior to the in-point to "get a running start".
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‎Oct 10, 2017
08:07 PM
My OS is technically Japanese Windows 10 Home, but after I bought it I changed the region to the U.S. and the display language to U.S. English (I live in Japan and can read and write Japanese, but I can do it much faster in English). My browser is Firefox with "en-us" first, "en" second, and "ja" third. German is not on my system anywhere for anything. As I said, my forum language setting at the time of the anomaly was "----", but the forum interface had never displayed in any language besides English. I hope that helps. I'll mark this as "assumed answered".
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‎Oct 09, 2017
06:16 PM
Please re-read the previous messages in this thread - my first message contained a screenshot, you then asked me to forward the message by email (which I did), and then I gave detailed information about language settings and the sequence of events. I don't understand why you are asking for the same things again. Since then, I haven't posted anything new on your forums, so I don't know if I would continue to get "Approved" emails. As far as I remember I have only received two: the one in German and another in English, as described above.
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‎Sep 19, 2017
03:05 AM
I wish I had the option to never do that. But when the string of "hyphenated" words is as long as "how-to-motivate-the-different-generations-in-the-workplace" (or another one: "japanese-translations-of-the-bible-characteristics-and-suggested-uses"), it's difficult to avoid. If I intentionally force InDesign to hyphenate a multi-syllable word instead of breaking at an existing dash, the copy/paste operation works, but readers of the printed magazine might think the hyphen is part of the URL. I need to prioritize the printed document. I assumed that the difference between a literal dash and a soft hyphen was somehow transmitted from InDesign to the PDF, but apparently that distinction is lost in the export, or the PDF format itself has no capacity to differentiate. [And I take back my statement that Chrome keeps the dash - I retested and see that it's also deleting it in some circumstances.] Why does it know enough to show it correctly when I hover? Also, if I tell Acrobat to make hyperlinks of all URLs in the document, it gets them right. I guess something inside there is doing the fuzzy logic you mentioned, but does not do so when copying. Oh well... I can mitigate the issue by making actual hyperlinks, which I hope will encourage the reader to Ctrl-click instead of highlight->copy->paste. Thanks for your reply.
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‎Sep 18, 2017
11:32 PM
Update: I just now started a new discussion on the Acrobat forum, and I then got an "Approved" email (in English). This is only the second such email I can remember getting - is it new functionality? Sequence of events: Started a discussion in Photoshop forum Received "Approved" email in German Started this discussion (Forum Comments forum) - no email except about your reply Changed my Preferences language from "-----" to English (locale U.S.) Started a discussion in Acrobat forum Received "Approved" email in English So if it's a new function that is now turned on, I don't know why I didn't get an Approved email regarding this discussion, unless this forum isn't moderated or something. Anyway, I thought I'd let you know.
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‎Sep 18, 2017
10:19 PM
I design a magazine in InDesign, and then export to a PDF for use in the online archives. Until now I haven't bothered making URLs into actual hyperlinks, but one of the proofreaders decided to test a URL by copying it from the PDF into his browser - he got a "page not found" error. I investigated and found out that the URL was correct in the document but was getting changed during the copy operation. These days, many URLs are quite long and have lots of words separated by dashes (because of the default way Wordpress creates URLs from post titles), and sometimes they need to break into two lines on the page. If the break is at one of the dashes and a viewer of the PDF copies the URL in order to paste it into their browser, the text that ends up in the computer's clipboard (on both Windows and Mac) is missing that dash, apparently because Acrobat and Reader think it's a hyphenated word. Try it with this PDF: Dropbox - Member Care without hyperlinks.pdf Open it in Reader or Acrobat, highlight one of the URLs in the endnotes, copy, and paste into your browser. The dash in "the-different" or "baby-boomers" will go away, leaving you with a URL in your browser that doesn't work. Oddly, when I hover over the URL in the PDF, the little hint box shows it correctly, so I'm not sure where in the process the dash is getting removed. I know it fails in Acrobat Pro DC on Windows 10 (my machine), Reader DC on a different Windows 10 machine, and some version of Reader on a Mac. It works correctly in the PDF viewer of Google Chrome on my PC, so it appears to be a bug in the Adobe code, not something in the OS.
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‎Sep 18, 2017
04:59 PM
Okay, I have just now forwarded the email, but my screenshot showed all the content anyway. As for my preferences, the language was not set (it said "------") and presumably it was that way the whole time - my profile says I have been a member since 2003 and my oldest post in your records is 2008. (I have now changed it to English.) I'm an American living in Japan, so if the system had decided to use my IP address or browser languages to chose some language other than English, Japanese would have been possible. But a week ago was the only time I have ever gotten a notification in any language other than English. And the notification for your reply here was in English, too. Ah, it just occurred to me that I don't remember ever getting a message even in English about a post being approved by a moderator. All the notifications I normally get are when someone else posts on a thread I'm subscribed to (usually because I'm the OP). So the language was not the only anomalous thing about that one message. Perhaps it was just a hiccup in the system that one time. Presumably my question post here also had to be approved, but I did not get any email about that action. (I have not posted any questions in the Photoshop forum, so if the weirdness is isolated to that forum, I don't know if it was a fluke or is continuing.)
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‎Sep 11, 2017
06:26 AM
Thanks! I'll pass the word along. My colleague is finished with his work on the current issue of the magazine, so he'll have a month or two to try out your suggestion. If it works, I'll mark your answer as "Correct Answer", because it addresses my objective in asking my question (apparently there is no good answer to the literal question - the instructions are simply wrong).
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‎Sep 11, 2017
06:02 AM
Oh, Stephen, you replied while I was writing a response to the previous dialogue. I have no idea how Mac stuff works, but I'll pass along your link to the guy I plan to advise - I don't know how techy he is, but perhaps he can figure it out.
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‎Sep 11, 2017
05:58 AM
Plus, it would normally never be "opening and saving a JPEG file again with the same program and the same quality parameter" anyway. Images needing their ppi changed would not be coming from a save in Photoshop - they would be coming straight from cameras or the internet. Plus, even if the same person happened to have saved it with Photoshop and forgot to change the ppi, they would probably not even remember what quality setting they used the first time - it's not as if you can mine that number from the file somehow. I maintain that those instructional pages are at best misleading, and at worst just plain wrong. As for the various GUIs written to use Exiftool, I tried a couple of the ones for Windows when I first discovered Exiftool several months ago, but there was some reason why they didn't work for me - I don't remember now, but perhaps they did not support the required Exiftool options -XResolution , -YResolution , and -ResolutionUnit . So I built a batch file for myself with for %%a in ("%~1") do exiftool -XResolution=300 -YResolution=300 -ResolutionUnit=inches -P "%%a" (which took considerable research to construct), but I have no idea how to do that for a Mac.
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‎Sep 10, 2017
10:07 AM
That is exactly the application I need this for: placing the photos in InDesign and not ending up with a giant preview file (it's also nice to have the initial size of the photo be appropriate for the intended print resolution rather than starting out huge). I personally already use exiftool on Windows, but I'm advising a fellow member of a magazine design team, who uses a Mac and is more of an artist, not a geek - exiftool is cumbersome, and he already has Photoshop. I was seeking clarification of what the two pages I linked seem to be saying. For example, the last sentence of my first link says: You now have an image of the exact same quality and resolution, but the pixels per inch is now 300 instead of 72. Sure, that's true, until you try to save it, and then you don't have the same quality. It seems that the instructions stop one step too soon.
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‎Sep 10, 2017
07:22 AM
I just posted a question on the Photoshop forum. I'm viewing the forum interface in English, and I asked my question in English. But then I got an email in German, which I think is telling me that a moderator approved my post. Is anyone else having this trouble? I'm not new to the forums, but this is the first time this has happened.
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‎Sep 10, 2017
06:47 AM
There are a number of pages on the web that explain how to change the "resolution" in the metadata of an image without doing anything to the actual data. For example: Quick Tip: How to Change the Pixels Per Inch of An Image in Photoshop — Medialoot https://indesignsecrets.com/why-is-my-file-size-so-huge.php Fine, but... none of them tell you how to save your file after you do that. When I try to save, the "JPEG Options" dialog pops up, and the quality setting does not have a "no change" choice or anything. No matter what quality number I choose, the projected filesize is never exactly what I started with, so I know it's resampling the image data. What am I missing?
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‎Jul 30, 2017
10:40 PM
I actually tried the "Edit in Audition" trick. But all the tutorials and help pages I could find stopped short of explaining how to get the edited audio back into Premiere Pro. E.g.: Editing audio in Adobe Audition Audition is the Secret Weapon for Video Editors — Video Review & Approval One forum thread I found (Why can't I export edited audio from Audition back to Premiere Pro? ) said that you just Save and the changes will be reflected in the PPro sequence, but I must have not done it right, because no matter how many ways I "saved" in Audition, nothing changed in PPro. I could export to a WAV file and then import that into PPro and put it on the timeline, but that would break the nice link with the video track, use more disk space, and probably a number of other downsides. No, I'm not okay with having black at the beginning, especially since it seems that in my case 1-2 seconds is not enough - it takes 3-4 seconds for the noise to disappear. The noise on the video I'm working with (an hour-long Bible teaching) isn't even very extreme - just a bit of 60hz hum and a bit of white noise from a fan - so I'm not sure why it's so hard for the ANR to figure out. I'm currently trying to encode setting an in point where I actually want the video to start, but I don't know if it will use the 4 seconds before the in point to get its running start or I'll hear noise at the beginning. I ran the encode last night, and the log file says it completed successfully after over 3 hours, but the resulting file has zero size, so I'm trying it again now. Although ANR is a little better than picking a sample to make a noise print (because my camera's auto mic level allowed the noise to increase during pauses in the speaking), I would have been okay with the noise print method. But apparently that effect is not available in PPro but only in Audition, so I'd still need to figure out how to make the round trip.
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‎Jul 30, 2017
08:26 AM
I'm not clear how to do this at the beginning of a sequence. I did the steps as you suggested, and the noise is now gone by the time it gets to the part of the clip I care about, but it means that there are a few seconds of nothing at the beginning of the sequence. If I trim it, the noise comes back. Do I have to do something else to sorta pre-render (I'm sure that's not the right term, but I don't know what to call it) so that it remembers the noise-reduced audio when I trim the sequence back to what I want?
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‎Mar 17, 2017
06:35 PM
I had never even heard that term before you said it - although I have now looked it up, I'm not sure I fully understand yet. Anyway, the answer is no, I'm on the Continuous Track. "About Adobe Acrobat Pro DC" says: 2015 Release (Continuous) Version 2015.023.20070 When I first upgraded to DC I hated it - too much changed and too much of the new features had to do with the online aspects that I'm not using. It has been awhile, so I'm kinda used to it at this point although still not really adept at its use. I might like Classic better, but all the references to Classic Track on discussion forums and such seem to infer some sort of enterprise subscription. I am an individual who is paying out-of-pocket for a CC license (a bit painful at $50/month as most of my work is volunteer, but I don't have much choice as I'm collaborating with others who are using InDesign CC; and I use other software from time to time, like Photoshop, Illustrator, Premiere Pro, and Audition, so I can't just do the single application version). Does that mean I don't have a choice about track?
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‎Mar 17, 2017
08:44 AM
DC doesn't seem to have that setting. There is something called "Restore last view setting when reopening documents", but it doesn't seem to do what it sounds like it says. Anyway, that sort of setting won't help me much, as I'm normally opening different documents with comments, not the same one over and over. But thanks for brainstorming.
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‎Mar 17, 2017
07:10 AM
Ah, I was looking right past that! Yeah, that's much better than the menu dance. It would still be nice to have it open by default, but until Adobe sees fit to offer than as an option, this is more tolerable. Thanks!
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‎Mar 17, 2017
06:49 AM
Which version were you expecting? Anyway, if "look under Tools" means the menu item View -> Tools, then that's what I do now, but it gets tiresome:
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