Hi - Just sent you a PM, please check. Thanks! ... View more

Hi - Sent you a message with the required details. Please check out your forum's message box. Thanks! ... View more

Hi, This should not happen if you simply have a dynamic text object with a different instance name even they are on same layer. Can you please share a simplified fla for us to take a look? Thanks! ... View more

Hi, Are you on the latest version of Animate CC? Can you please share a sample fla with which you are facing this issue? Thanks! Mohan ... View more

Hi - I just sent you a PM, please check. Thanks! ... View more

Hi All, AIR team has investigated this issue and found that unfortunately there is nothing that AIR team can fix here as the certificate type (1024 RSA) is not supported by the latest Java(8u121). They have raised a bug with Oracle to see if they can provide a fix for this issue in the next Java update. Until then the only way to publish using 1024 RSA certificate is to use an older version of Animate (2015.2) that has a working Java version bundled along.  You can install 2015.2 version using the instruction provided at Download and install Creative Cloud apps​ section and this version can co-exist with the the latest version of Animate. Thanks! Mohan ... View more

Hi All, We have fixed this issue internally and the same is available in our beta channel. Please PM me if you are interested in validating the same. Thanks! Mohan ... View more

Hi Eugene Reisch​ Thanks for sharing the details. We have looked into this and found that the issue is due to the EOT character present as part of the Font's meta data information. This character is escaped properly while exporting to SVG on Windows but not on Mac and we are working on a fix. Mean while, you can delete the EOT character by opening the SVG file in a text editor and delete it by navigating to the line number that is shown in the error message) Thanks! Mohan ... View more

Hi, Does this issue is seen for a specific file? If yes, can you please share the fla file for us to investigate? Thanks! Mohan ... View more

Hi, This is an AIR issue with the latest Java update. AIR team looking into it. Thanks! Mohan ... View more

Hi, I need your help to understand the issue that your facing in detail. I have sent you a PM requesting more details, could you please check the same and respond back? Thanks! Mohan ... View more

Hi All, This seems to be an issue with ADT and Latest Java(8.0_121) discussed at https://forums.adobe.com/thread/2267056 . I'm checking with AIR team on this and will update this thread when I have more information. Thanks! Mohan ... View more

Hi, The March update of Animate CC 2017 is now live and contains a fix for this issue. This update also comes with an improved Brush sketching experience and important bug fixes. Please update your copy of Animate CC 2017 to the latest (16.2.0.24) using Adobe Creative Cloud desktop application. If you do not see the update for Animate under Apps panel then please click on the gear icon and choose Check for App Updates menu. Thanks! Mohan ... View more

Hi, We do not see this issue at our end i.e., Mac Projector files created on Windows run without any issues on Mac. If you are facing any issues with a specific AS3 file, we would like to take a look at if you share the AS3 fla. The one you have shared is AS1 fla that cannot be compiled in Animate CC. Thanks! Mohan ... View more

jackh8500410​ / sciencegal​ Could you please share a fla file for which generating a projector file is an issue? Thanks! Mohan ... View more

Hi, As Colin pointed out we have fixed a cropping issue on high resolution HiDPI displays for the upcoming release. Please PM me if you would like to validate this issue on a PR build with this fix. Thanks! Mohan ... View more

Hi Gary, By default the file name has .ipa extension but if you change it to something else then it takes only what you input(enter) and it is very unlikely that you enter .ipa while entering file name. This is something that we are working on to automatically append the file extension when you change it. Thanks! Mohan ... View more

Hi, As Colin pointed out there may be more than one settings that can lead to such issues and we need to identify whether it is an ADT issue or Animate issue. One thing would be helpful here is to check whether the Output file field of AIR for iOS Settings dialog has the file extension .ipa intact with the file name. Thanks! Mohan ... View more

Hi Mark, I can tell you that the fix is identified and validated internally and will be included in the upcoming release. Please PM me for more details. Thanks! Mohan ... View more

Hi Richard - sorry I don't see the snap shot in your post ... View more

Hi Richard, Can you please share the snap shot of your Display settings from your system? (Settings > System > Display). Since you are on Windows both Export and Publish should generate SVG as expected. Thanks! Mohan ... View more

No problem, I'm sorry that I couldn't reply in your locale. Thanks much for your continued interest & support to Animate CC! Thanks! Mohan ... View more

Hi Mark, Seems like the second argument doesn't function as intended. The second argument is to specify whether the current settings should be used for export(true) or UI should be populated to enter the settings(false). I'll check where it is going wrong. Thanks! Mohan ... View more

Thanks for the update Mark and I'm glad that it helped. ... View more

Hi Mark, While we are looking into this, we found a possible workaround that may help you in the interim: Instead of calling exportPNG in loop, call exportPNG for entire sequence at once. This is controlled by the last argument to exportPNG. i.e. doc.exportPNG( pngFile, true, false);   // last argument false means export entire timeline as a png sequence In a nutshell the following code needs to be replaced (there is a loop & last argument to exportPNG is true): for (var i=0;i<timeline.frameCount;i++) {      timeline.currentFrame = i;       pngFile = strTarget+pad(i + 1)+'.png';       //debug(pngFile);       doc.exportPNG(pngFile,true,true);       iFrameLength++; } Modified jsfl script is posted at Adobe Creative Cloud  for your reference. Please watch out for png naming convention while trying this workaround. Thanks! Mohan ... View more

Hi Mark, We are working on it and will update you as soon as we have a fix in place. Thanks! Mohan ... View more

Hi, Thanks for reporting this issue. This is a Mac only, build 86 specific issue and we are looking into it. In the interim, could you please use File>Publish workflow to generate SVG files if that helps? Thanks! Mohan ... View more