Looks like sometimes it works, and sometimes it wont. I have had that problem some days/weeks ago but thought it might be connected to failed payment, when i forgot to add funds to my credit card. After i fixed the payment problem it was gone and was working properly again. Now few days later it wont connect again... edit: oh and now it works again ... View more

fyi: I was/am also on dual monitor setup. ... View more

Still could use any help with it. Is there some simple code i could insert into published html to discourage firefox from reducing fps? It CAN and often DO run it properly at proper 40fps. Especially the first time after publishing. It runs it properly when i check performance (even if it run it slower before i start recording performance - it magically boosts) and it seems to run it properly always whenever i have things like nvidia experience recording prepared. It turns those reduced fps mostly when i open the banner from the link or click it in folder. If anyone could give me some code that would force firefox to keep original, set fps i would be very thankful. ... View more

For me, changing the tablet's hotkey from "hand tool" to "spacebar" fixed the issue. ... View more

No, Chana, i didnt contacted Wacom, becouse i coudlnt reproduce the issue outside of Photoshop (not a single occurance in Wacom calibration window) so i have no reason to think its tablet's fault. Besides i have googled the issue and its not Wacom exclusive issue. ... View more

Hi Trevor! I have already tryied those things you mentioned. I even went one step further and tryied enabling registry key with legacy pen handling (or whatever it was called). Nothing makes any difference. Sadly im not on PS CC, cant afford additional monthly fees in addition to Animate CC and my other costs right now, and for my work (i use photoshop mostly just to prepare materials for Animate or rearrange something in banner design - my texture painting with tablet belongs to area im learning right now and it doesnt generate any income, so its hard for me to justify new fees just for that) CS5 was more than enough. It would be a shame if i would have to upgrade and pay additional fees just to fix those tablets issues i didnt had before. (And not even being sure it will definitely help). P.S. Trevor, do you think it might be related to being left-handed? Or having dual monitor setup? Thats the only thing that comes to my head when you say most people are not affected. Unless... most people are on CC and that is why. But why would older versions with latest patches start to handle tablets worse than CC? Besides i believe that when i was searching the issue on google i have found people with such issues and CC versions too. ... View more

No difference. Same issue easily reproduced in Photoshop under that fresh admin account even tho it had zero of my user's settings anywhere. ... View more

Nope its not exclusive to windows 7. Im on up to date Windows 10 with Wacom Intuos 4 PTK-840 with latest drivers, and NOT wireless. I believe it m ight be related to those OpenGL improvements. It starts often right after i pan zoomed in and rotated canvas with any OpenGL profiles used. Cant disable them entirely cause i need to rotate the canvas. My GTX970 is also up to date with drivers. This issue is horrible. You never know when it happens, only after a while of struggling to get a proper brush stroke (impossible to get when the issue is on - while you wonder if its the pressure, color, brush size or other things that gives you bad effect) when you realise its THAT issue again. It drives me crazy. Im on Photoshop CS5 64bit. 4x3,4Ghz CPU, 8 GB ram and GTX970, Windows 10 ... View more

The installator of CS5 wont accept my CS4 key. I would need to find my cs5 upgrade key i guess 😕 Where to look? edit: Got it. Turns out i have 2 adobe accounts with 2 different emails. One have CS5 upgrade only, while the other have everything else >.< ... View more

Thanks a lot! Didnt knew i can change settings for multiple items in library with one action. You saved my day! Cheers! ... View more

Thank you for quick reply. Well, they were imported as png sequence, published using Blender. I have quite a lot of them, so going trough each and every one of them and changing settings to PNG from (DEFAULT) JPG would be hassle to big for me to do. Would rather look for other software to do this smart way. Is there a way to change default settings for imported bitmap to PNG publish settings? Even some harder way, like manipulating some Animate's files to achieve this would be great. ... View more

ClayUUID, all marketing is loathed more or less (the networks specifications are doing fine job limiting the frustration factor). But if you ended up earning money in this profession you expect the paid tools to be maintained well if you pay for it monthly, not to try and reinvent it's purpose with each iteration. Go ahead and try to fit for example extensive financial institutions' legal texts in small, static formats when their lawyers says it must be on the ad, even tho it fits A4 paper page. Or ads where client want a lot of text on small format. Good luck. We dont live in perfect world, where clients share designers' aproach to ads. Nor can we earn money not following what client wants. Adobe is making tools. They should meet the needs, not try to reshape them. Am I not right? We - the users and customers, have specific needs for the tool, we are not missionaries of adobe's view of what should be done in the marketing field of the internet, we are proffesionals earning money to pay the bills. Demand shows us what should be done. And we invest years specialising in our proffesions that supplies for that demand. There is big demand for animated / interactive ads (and will be for years, cause movement catches attention, and you wont fit videos everywhere), and your comment about "loathed artifact obviously not on priority list" of the tool's manufacturer is disrespectful towards those who choose such specialisation and are paying as much for the tool as any other user. Especially in time where the current iteration of the tool makes our lifes harder for no reason. P.S. Dont you see the irony of paying monthly to get worse and worse tool for our needs? And how disrespectfull your comment is in such situation? ... View more

Im making a lot of ads (hence light workplace template - ads ususally are displayed on light bgs), and variations for clients (including different borders, that have an impact on the look of the whole ad). With that hardcored border on top of the ad it makes it harder to judge if it looks ok or not when i play with it. I understund that the camera feature is indeed pretty cool for animated movies, making it little bit easier, to move the camera insetad of making animations inside a clip you zoom in/out or rotate. I doubt tho that I will find uses for it in ads with lot of carefully cropped and weight-optimised bitmaps that dont tolerate movement well (blurring / jumping from pixel to pixel in non-basic movement / easing etc). Anyway, the possibility to toggle this border on/off is neccessary. I understund i can go around and test the feel of ad with borders i cant see due to that black border on top of it, publishing it over and over again. But when i multiply it by the amount of files i go trough with each campaign with "yestarday" deadlines, the time wasted gets much longer than you think. And again: Whats easier? Time (money) consuming workarounds or making the toggle option in an expensive tool we pay for? Im suprised how open-source software like Blender gets more and more intuitive, elastic and comfortable, while the paid software suprises with such uncomfortable "new features" that dont really bring big improvement but brings such irritating things like this untogglable black border, showing absolute lack of respect for the users and the way they use the software. Animated vector short-films/html5 mini-games arent the only thing Animate is used for... I would welcome any improvements for the ads-making field. Like ready templates for more and more big ads networks, with their updated codes so we dont have to do that to each format after we are done with reformatting. Sometimes i feel Adobe dont know we are making animated ads in Animate and how the process looks like (animating master format, reformatting to dozens of other formats, then adding codes to html files according to networks' specifications - the last one is very time consuming and very repetetive - couls use automation)... Am I in tiny minority, or what? To add insult to injury we can manipulate the default.html file to change the default publishing template for html file so 1 network specification can be automated with that, but when you try to do more templates they cant be done the same way. They are saved as non-html files that are much harder to manipulate for non-programmer. With the new subscription based business model they do have more than enough money to create a base and keep the networks' specifications up to date in the software for both US and EU networks that would make ads-making so much easier and faster. But insetad they choose to ignore ads-making field completly, and do the silly camera feature... ... View more

Then it should be removed in a patch. What a horrible idea to add it for no reason in new build. There was and is already different background shade of active stage area and the area around it. Who needs a border that interferes with the look of the creation? If we need it to see the border if some elements cover the edges, we can make a freaking border ourselves as a guide layer. The hardcored border line is just awefull idea. I dont know how could someone come up with it. Any idea if I can "hack" some file to get rid of it? ... View more

Wow, its actually true. Didnt think it could decrease its size by so much! 48 out of 160 Dzięki! P.S. Krzysztof, actually it seems they removed the 30sec condition for html5. It was a condition for flash ads, but in html5 requirements there is not a word about animation time limit. And i have just uploaded banner that loops indefinitely with no stopping before 30th second. Its working. ... View more

And you made these html5 with no graphics whatsoever or no animation whatsoever? Becouse when you do any animation in Flash CC canvas, then the javascripts alone weight close to 150KB if you uncheck "hosted libraries" - the ad size limit in adwords (leaving you with little to none KB for graphics). So i wonder how did you manage that? Or do you use some alternative javascript files that weight less and the html5 banner published in flash cc will work with them? ... View more

Ok, i have made flash and static substitutes and they are on, so the stupid NDA is no longer in place. Here is the zip with source files. And there is a zip within the zip - the one ready for being published on Adwords. There are 2 pngs in the folder just to overwrite the bigger ones Flash is publishing in images folder (making png24 from png8). Feel free to test yourself if you can add them to adwords campaign. Adobe Creative Cloud Please let me know how does it work for you. edit: Colin, yes i have tryied even that. When i do that, their error message changes to "your ad is trying to reach resource that is not in your zip file. Only resource in your zip file can be accessed". ... View more

1. If https:// is the proper beginnign of the URL why Flash CC publish http:// by default? 2. Changing it to https:// didnt help 3. Cant find anything usefull about this case in there. 4. The message im getting from google error is that you cant use anything else but what is in ZIP file. ... View more