
genoi11386687
Community Beginner
genoi11386687
Community Beginner
Activity
‎Mar 23, 2025
09:38 PM
Yep, now this poo is happening to me (using Illustrator)... SO AGGRAVATING.
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‎Nov 09, 2023
09:22 AM
Hi there
Would you mind sharing the video recording of the issue for better clarity?
Also, share the fresh Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html for further investigation.
~Amal
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‎May 07, 2019
11:17 AM
1 Upvote
No I didn't. Just tried resetting the preferences (Shift, Alt and Command while restarting Illustrator) and so far it seems to have fixed the issue. Have to setup all my preferences again but it's opening new documents If any changes... will update here. Geno
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‎Nov 22, 2017
05:24 AM
How could it of when i've been using it all morning and it was fine? No updates done on it recently and i use it everyday... I'll uninstall it and try downloading it again.
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