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1368
New Here
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‎Mar 17, 2025
03:00 PM
Hello, I have auto updates on for windows but I have just double checked and all seems updated. I was using illustrator about a week or two ago so it isn't an issue with laptop capability. Thank you for your help!
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‎Mar 17, 2025
02:41 PM
Hello,
I have been having issues with Illustrator crashing when I open it. I get nowhere in the app before it creates an error report. I have reset preferences in the app, uninstalled and reinstalled the latest 2025 version, and updated my NVIDIA graphics card to the latest version. Nothing seems to be fixing the issue. I have plenty of space on my C drive too.
Any advice would be greatly appreciated!
Thank you! I have shared the error code from the crash below.
The error code is:
Crash report
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‎Jan 14, 2025
01:52 AM
Hello, I am trying to export a document from Indesign using standard High Quality Print setting (I have also tried Press Quality RGB) and this spread seems to lose some images and the text. The document is about 100 A4 pages with high quality graphics but nothing higher than I have exported before. All images are linked correctly and I have relinked them to be sure. All other pages in the document are exporting fine it is just this spread. I have attempted to copy across to a new document and continue to have the same issue. I am not sure if this spread is corrupt somehow but I am not sure how to fix it. Any advice would be greatly appreciated!
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