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after update win 10 to 1903 GPU card not working

Participant ,
Oct 11, 2019 Oct 11, 2019

Hi guys;
after updating my win 10 to 1903, I encountered with a deathlike problem. my GPU card not working.
S.O info:
workstation z800

GPU Card: Quadro 5000
I had "377.83-quadro" driver but now not working.
is there any solution.
I would be surprise if it was a free solution.

gratefully
Martinmiciciday

418
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Community Expert ,
Oct 11, 2019 Oct 11, 2019

Try going to HP support and see if they have an updated driver.

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Participant ,
Oct 11, 2019 Oct 11, 2019

thaks bro;

I'm there too;

but I would be happy if anybody learn me more experience.

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LEGEND ,
Oct 12, 2019 Oct 12, 2019

This community is for help with Adobe software and services only. For general problems with your operating system and hardware, contact the vendor.

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Community Expert ,
Oct 12, 2019 Oct 12, 2019

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

 

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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Community Expert ,
Oct 12, 2019 Oct 12, 2019
LATEST

This is a known Windows problem.  If necessary, restore your computer to a point before the update was installed. 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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