Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Bug Status

Participant ,
Jun 13, 2020 Jun 13, 2020

Where can I see a confirmation that a bug I have submitted has been recorded and then, hopefully, looked at?

Thanks, Jim

658
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 16, 2020 Jun 16, 2020

Follow the instructions here: Access your support cases 
Hope this helps!

Translate
Adobe Employee ,
Jun 15, 2020 Jun 15, 2020

Hi Jim, that would depend on where you reported the bug.
Is it an Adobe Support Community bug, or an Adobe product bug?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 15, 2020 Jun 15, 2020

Hi Silvia,

A product bug.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 15, 2020 Jun 15, 2020

Thanks! Where did you report it? Uservoice forum, support case...?
On the Adobe Support Community, you won't be able to follow a case/bug reported elsewhere, I'm afraid.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 16, 2020 Jun 16, 2020

It is a support case, I think. Where can I see any of those that I have raised?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 16, 2020 Jun 16, 2020

Follow the instructions here: Access your support cases 
Hope this helps!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 16, 2020 Jun 16, 2020
LATEST

Thanks, I see the list now. Weirdly my issue wasn't in it! Oh well. I'll raise it again.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines