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Is this the bean-counter's folly, or were actual users given preview to offer feedback?
Will we be able to offer suggestions and have them seriously considered before implementation is finalized?
What worries me the most is the track record for this sort of thing. Seems the web team hasn't been able to get much right when left to their own devices. How is this time going to be different?
If the web team and admins have only learned ONE thing, let's hope they finally understand that MORE open dialogue with users/customers is better than less dialogue and imperious decision-making.
(I feel like an abused family member being asked to stick around because the abuser has promised for the umpteenth time that they'll never do the bad thing ever again)
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