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E-Mail-Notifications not received

Contributor ,
Jul 01, 2020 Jul 01, 2020

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E-Mail-Notifications are always checked. But since I use this forum, since few years, I never received an e-mail about answers in my topics.

How to get those promised notifications?

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Activation

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Adobe Community Professional ,
Jul 02, 2020 Jul 02, 2020

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you should be able to adjust your email settings via your account settings by clicking your adobe id on this page and clicking "account settings", but the forums have been broken for many of us (including you) for the past few months so you still may not receive emails per your settings (unless and until the forums are fixed).

 

Screenshot - 7_2_2020 , 8_02_07 AM.png

 

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Contributor ,
Jul 02, 2020 Jul 02, 2020

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All is checked to receive notifications and I never got one since at least one year, maybe longer.

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Adobe Community Professional ,
Jul 02, 2020 Jul 02, 2020

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welcome to the club.

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Adobe Community Professional ,
Jul 09, 2020 Jul 09, 2020

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I still face issue with mail notification, is @Sylvia around on this forum, or should I go and post to the ACP forum?

Is there is any body from @Adobe around there ...?.... please ????

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Adobe Community Professional ,
Jul 09, 2020 Jul 09, 2020

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no.

 

for this issue, she's here https://community.adobe.com/t5/back-room/not-getting-any-forum-emails/td-p/11112163?cid=101&cgid=182...

 

p.s.  emails still not working for me either.

p.p.s.  oops, i see you're already posting there.

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Adobe Community Professional ,
Sep 01, 2020 Sep 01, 2020

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thanks kglad...

yep that's still not working, and it's very complex to follow thread... at least for me

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Adobe Community Professional ,
Sep 02, 2020 Sep 02, 2020

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forum notifications are still broken for, at least, some of us.  i've seen nothing helpful about this except adobe's aware and can nothing until khorus has a fix.  and khorus is aware and doing whatever/nothing.

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Adobe Community Professional ,
Sep 16, 2020 Sep 16, 2020

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sorry guys for  the noise with this present comment, but I just try to verify if the mail notification is back. Apparently it should have been corrected. ... let see with this test.

have a pleasant day and sorry again

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LEGEND ,
Sep 16, 2020 Sep 16, 2020

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You don't get a email about your own posts. you might get one from my reply.

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Adobe Community Professional ,
Sep 16, 2020 Sep 16, 2020

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youps the following thread label was unactivated... so second try after activation

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Adobe Employee ,
Sep 17, 2020 Sep 17, 2020

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Hi birnou. Just seen your question from July, I do spend some time on Using The Community, but my main focus are the ACP and Back Room communities.
The "not getting email notification issue" hasn't been officially fixed, but some have reported that they've started receiving some emails. I think it's intermittent because I'm experiencing issues as well.
We're still awaiting the fix from Khoros.

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