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Greg_S.
Community Expert
Community Expert
October 12, 2019
Question

Emojis have also gone MIA

  • October 12, 2019
  • 8 replies
  • 406 views

Two steps forward - one step back.  Thanks for returning the missing insert photos icon to the rich text editor, but the emoji icon is also missing.  (The icon is still available in the PM editor.)

No biggie, and not as urgent a fix as the insert photos, but it would be nice to have it back.  😜

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    8 replies

    Greg_S.
    Community Expert
    Greg_S.Community ExpertAuthor
    Community Expert
    October 13, 2019

    I'm also on Firefox with Win 10.  I must just be special. 😇

    Nancy OShea
    Community Expert
    Community Expert
    October 13, 2019

     

    This is my private message editor.  Look Ma, no Emojis!!!   It's that way in all the forum editors --  Firefox on Win10. 

     

    Nancy O'Shea— Product User & Community Expert
    Ann Bens
    Community Expert
    Community Expert
    October 13, 2019

    The private messages has emoji.

     

    Greg_S.
    Community Expert
    Greg_S.Community ExpertAuthor
    Community Expert
    October 12, 2019

    Nancy said:

    AFAIK, the insert image icon never went missing.

    Take a look at this thread.  There were several other threads that mentioned it too in the ACP forum.  The problem was fixed on a priority basis within 24 hours.

     

    Nancy said:

    JIVE forum had emojis. Khoros never did.  

    Well, Khoros/Lithium does now.  If you are reviewing posts via email, perhaps you did not see my screenshot of the PM editor for this Community.

     

    Nancy OShea
    Community Expert
    Community Expert
    October 13, 2019
    I don't use e-mail. I use the forum. I have no emojis in any forum Rich Text editors. You'll have to take my word for it.
    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    October 12, 2019

    JIVE forum had emojis.  Khoros never did.   We asked for them on day 2 of the rollout.

     

    AFAIK, the insert image icon never went missing.  At least not for me on Firefox.  It's right where it's always been between "insert code" and "insert video" icons.

    Nancy O'Shea— Product User & Community Expert
    Greg_S.
    Community Expert
    Greg_S.Community ExpertAuthor
    Community Expert
    October 12, 2019

    So, Nancy, am I just imagining this:

    Admittedly, this is the current PM editor, but I'm pretty sure it was available for some time in the Conversations editor.  Given the speed with which the insert photos feature was returned to the toolbar, it probably doesn't take much to add the emoji feature.  Like I said, it's no big deal (and I currently use the Windows keyboard emoji tool), but it would be nice to have in the main forums editor.

    Just Shoot Me
    Legend
    October 13, 2019
    That is Private Messaging. NOT in the Forums.
    Nancy OShea
    Community Expert
    Community Expert
    October 12, 2019

    This forum system never had emojis. 

    I just type mine the old fashioned way with a colon, dash & left or right parenthesis.

    🙂

    😞

    Nancy O'Shea— Product User & Community Expert
    Ann Bens
    Community Expert
    Community Expert
    October 12, 2019

    Moved to Community feedback forum.