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Community Expert
April 10, 2014
질문

Forum update breaks popup's in Safari

  • April 10, 2014
  • 2 답변들
  • 1315 조회

Before the forum update, when using Sarfari, I often had problems adding links and video using the icons at the top of the standard comment form. After the update all of the pop-up functions are completely broken in the normal editor when replying to a post. I get nothing but a blank screen. These pop-ups work in Firefox and Chrome. Please check it out. It does not matter which forum I am in.

Occasionally, switching to the Advanced Editor I can get a pop-up to work. This functionality works perfectly in other browsers and always has.

OSX 10.9.2, Safari Version 7.0.3 (9537.75.14)

이 주제는 답변이 닫혔습니다.

2 답변

Rick GerardCommunity Expert작성자
Community Expert
April 10, 2014

One more thing. Posting a reply always results in this error:

Bernd Alheit
Community Expert
Community Expert
April 10, 2014

Same with Safari on iOS.

john_cornicello__retired_
Inspiring
April 10, 2014

This is odd. We ended up aborting the update to a new version of Jive and rolled back to where we were.

Have you tried clearing the browser cache for the initial issue wiwth the icons in the text editor? I've seen that happen before in forums.

Waiting to hear from Jive on the cannot post issue. I'm getting that, too.

Rick GerardCommunity Expert작성자
Community Expert
April 10, 2014

One more thing. Posting a reply always results in this error:

An error occurred while trying to submit your post. Please try again