The forums will have a downtime this Wednesday, April 9th (1am PT) as we upgrade the system from our current Jive 4.5 implementation to their latest offering, Jive 7.0. We will be redirecting customers to @AdobeCare and other social channels for support.
Yes, others are reporting some issues and error messages. The 'old' 4.5 software ran on http, the new site (briefly) ran on https and will do when it finally launches. I suspect some of the URL rewriting is still attempting to send you to the secure version.
Yammer wrote:
The forum's gone weird for me. Some go to https and then throw an error message when I post. Anyone else having problems?
For a while, I seemed to be getting different views to everyone else. I think this was a legacy of a previous version of the foum software, which enabled you to choose your default view. They removed the control, but the setting prevailed.
I have updated my bookmark, appending ?view=discussions
Edit: spoke too soon. Whenever I load the Camera Raw forum from a widget link, it flips to https and the layout goes to pot. Every other forum is fine. Drat, and double drat.
The planned upgrade did not deploy for technical reasons.
No date has been agreed for the next attempt, but it will be announced on the forums homepage.
FYI the login bug (not staying signed in) is unrelated to the Jive upgrade so it was never expected to be fixed yesterday - it's an issue with the Adobe.com 'single sign on' code that verifies your AdobeID, and that's being handled by a totally different team.
This upgrade was planned about two weeks ago. Originally, it was supposed to take place on 26th but for reasons not known, it didn't happen.
April 9th attempt also failed so I suspect, the next attempt will be next week when these forums are likely to be less busy. Easter is coming and enjoy while you can.
Nothing whatsoever to do with heartbleed. The servers running www.adobe.com and forums.adobe.com are immune to the bug - the forums site doesn't even run under SSL yet!
Noel Carboni wrote:
Is this possibly to do with the "HeartBleed" OpenSSL issue?
I imagine Adobe is pretty sensitive about losing security data yet again.
Adobe.com uses SSL for some pages (AdobeID login and account admin), but that's in no way related to the Jive updates. Jive runs on a different network and the sign-in process hands you out to non-SSL pages (using cookies to authenticate your session). The new version - SBS7 - will run under SSL, but of course it'll be immune, and there's no historical risk since you guys haven't even seen it yet.
Some of Adobe's cloud services (not these forums) use the AWS cloud computing network with elastic load balancers. Amazon did confirm that ELBs were affected by heartbleed, however Adobe has not yet announced that users should take any action.
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