forum webpage design suggestion
Hi,
I trust this is the right place to post this suggestion. I'm a newbie. Today I wanted to post a question on the Acrobat for Windows forum. I had already logged in and could see my screen name in the top left corner. No matter where I clicked/looked, I could NOT find a way to post a question. After about wasting 1/2 hour, finally in extreme frustration, I called technical support. It was there that I learned that logging in with your user Adobe ID does NOT log you into the forums. This is sooooo counterintuitive it makes me want to rant. But, that isn't going to help the Adobe webpage designers make the website a better place.
So, Adobe, if you are paying attention to this, I urge you to redesign the webpage. Either make the login ubiquitous across Adobe for the user, or add some clear instructions to the forum page that alerts the user they need to click on the login button again on the left side of the page.
By the way, the support person I spoke to "bent the rules" to help me. He was patient and took the time to help uncover the magic formula. For that support, I give Adobe points.
Namaste
