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In IE8:
Press F12 (or select Tools > Developer Tools)
In the tools window press Ctl-R to clear the cache completely
or
Press Ctl-D clear the cache for the current domain
Close the Developer Tools window
In Firefox Windows:
Go to Tools > Options > Advanced
Click into the Network tab
Click Clear Now in the Cached Web Content section
Click OK
In Firefox Mac:
Go to Firefox > Preferences > Advanced
Click on Network
Click Clear Now in the Cached Web Content section
Close the Preferences window
In Chrome Mac:
Go to Chrome > Clear Browsing Data
Check only the Empty the Cache checkbox
Click Clear Browsing Data
Close the Under The Hood tab
In Safari Mac:
Go to Safari > Empty Cache
Click Empty
In Safari Windows:
Make sure your Menu Bar is showing (or use the shortcut below)
Click on Edit > Empty Cache (Ctl+Alt+E)
Click Empty
Please add instructions for other browsers/platforms in the replies.
Thanks!
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In IE9/Win7, the usual method of going to Tools>Internet Options>Delete>Cookies>Delete didn't get me the forum upodates (names may not coincide exactly because my system is in Spanish). I then used exactly the same instructions posted above by JC for IE8, and they worked. All is much much better now, and I can finally write my messages in Verdana (no Advanced Editor before this last deletion).
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In Firefox 12 Mac, the Network tab is under Preferences > Advanced.
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Thanks, Claudio. Added the "Advaned" to the instructions.
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In Safari Win, go to Edit > Empty Cache > Empty, and click on Empty.
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I performed the procedure for IE8 on win7, both in developper tools, and in internet options, with and without the forums showing, and had the old cache.
Things got fixed only when I did a force refresh of the page: ALT+F5.
Even new threads on non-visited forums were showing the post count in italics.
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Pierre, after emptying my browser's cache, I reloaded my browser and everything was OK. In all three cases. I hope this is helpful for someone.
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Can anyone post the instructions for doing this in Chrome/Win?
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Thanks, Pat, I will pass that information on.
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Jacob, I am not responding to your message so that you may remove that link to your private messages if you wish, as they are no longer private with that link there.
Also, I think this is not the proper discussion to post your problem. If it started after following the link I indicated here
http://forums.adobe.com/thread/1179661?tstart=0
then I think you should report in that discussion. By the way, my problem disappeared by itself, as I posted there. And if you do, I would suggest that both your message #9 and this message are eliminated from this thread.
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Thank you, Claudio, PM link deleted (I thought it was just a generic link showing everyone his own PM page).
I will repost in that thread.
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John,
I have followed the instruction to Clear Cache in Firefox, and I have also tried to open a new session, but whatever I do, I only get the almost blank page in any Forum, including the:
http://forums.adobe.com/community/general/forum_comments
and the Private Message page.
I am logged in.
I am posting this in IE which seems to work normally, also with the old illustrator forum URL (double illustrator in the URL):
http://forums.adobe.com/community/illustrator/illustrator_general?view=discussions#/?per_page=100
What to do?
It happened a little after 3PM PST, just after I saw the thread about the issue by Claudio, or rather the OP because everything was gone for me before I could see the first post.
Please save those of us still in some Firefox black hole.