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c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
June 8, 2014
질문

likes and bookmarks in contents seem fairly useless to me

  • June 8, 2014
  • 2 답변들
  • 3249 조회

I usually view "Contents" of the current Fora I visit (Photoshop related mainly) so I can at least see if and how many replies have been posted to a thread.

To me the listing of "Likes" and "Bookmarks" (usually 0, it seems) seem to unnecessarily convolute the display, which would not be so bad if the "Replies" would differ more prominently, maybe by having a darker color or a bolder font.

And the author of the last post being listed would, as mentioned before, seem beneficial.

Regards,

Pfaffenbichler

    이 주제는 답변이 닫혔습니다.

    2 답변

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    June 10, 2014

    I'm beginning to resign myself to these changes, much as I hate them. I think it's deliberate.

    As a support forum (ie free support), which is obviously what Adobe wants and needs, this must now work close to optimally. As a discussion club for us oldtimers, it's getting more and more useless - but there's nothing in that for Adobe. They don't need us, and would probably be just as happy to see us go.

    The final nail in the coffin was the disappearance of latest poster. Apparently an insignificant detail, but that is in fact the one single thing that most effectively discourages a "discussion club". Focus is now 100% on "what", not "who".

    For photography/Photoshop/Lightroom discussion, I can recommend Luminous Landscape, and there are also others I haven't looked closely at, like photo.net.

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert작성자
      Community Expert
      June 10, 2014

      The final nail in the coffin was the disappearance of latest poster. Apparently an insignificant detail,

      Not an insignificant detail at all, I think.

      But seemingly one that is not easily changed back to the previous state …

      D
      Dave Merchant
      Legend
      June 13, 2014

      Correct - and one of the problems with all these custom patches is that eventually it's so far from the main branch that Jive Technical Support stops providing.... technical support.

      Thing is, custom patches to Jive are core functionality for forum users. Nothing exotic. Just simple usability for a forum.

      These so-called "custom patches" are essential for using the forums with any degree of efficiency. Jive will never be the right solution.

      We don't want or need the social media ecosystem that is obviously central to the Jive experience. Many people are disabling every non-forum feature they come across - some on a post-by-post basis. High maintenance indeed. So what's the point in using Jive? We just want a Q&A forum for discussing and learning more about Adobe software.

      I still cannot see why Adobe cannot cut the apron strings with Jive and implement a solution more attuned to being a forum which we can all use properly.


      In essence, if Adobe switched from Jive, we'd all start from scratch. That isn't acceptable to the decision-makers.

      • The database is proprietary - nobody has ever managed to migrate existing forum data from Jive to something else, and we have millions of records. People may not care if their points are reset, but all the answered questions are vital for customer support. It isn't just a case of "make the jive site into a static archive" - Adobe rent the platform, Jive's invoices don't change whether it's read-only or not..
      • All the links to pages on this domain would break - there are tens of thousands of those, scattered everywhere from Adobe.com to YouTube.
      • Being frank, this site runs on Jive's CDN so Adobe doesn't have the hassle of running one of their own. Given how much traffic the place gets it's not just a case of renting a server in a co-lo facility.

      People are working hard to fix the bugs with Jive, but there's no escaping the fact that Adobe has limited funds. When you see what's coming next week hopefully you'll agree that spending their cash on product developments has been a sensible decision - after all, we're here because we're users of Adobe's software, not professional forum testers .

      John Waller wrote:

      I still cannot see why Adobe cannot cut the apron strings with Jive and implement a solution more attuned to being a forum which we can all use properly.

        D
        Dave Merchant
        Legend
        June 8, 2014

        All part of Jive's efforts to be the Facebook of the cubicle world. It's true that in our case they're pretty meaningless as people rarely use them, but in a corporate setting where most discussions aren't questions and all the users are forced to be regular contributors, the "popularity" of a thread is important, especially when it comes to staff appraisal time!

        If for example a discussion announces a new doodad extrusion on the company's Flanged Hoofer, "Likes" would be used just as they are in FB - "I think the extrusion is a good idea but don't have time to say so in longhand". Bookmarks tell the person posting the announcement that a bunch of people are waiting for more news. Showing details of replies isn't important to Jive's target user, as anyone interested in the thread would subscribe to it via their Inbox streams. It's why the Like and Bookmark numbers have popups, but Replies doesn't.

        Can the layout of the Details widget be changed? Yes, in theory - with a customization to the software. Will it be? Not likely.

          c.pfaffenbichler
          Community Expert
          c.pfaffenbichlerCommunity Expert작성자
          Community Expert
          June 9, 2014

          Thanks for elaborating.

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