No more emails

[Klaus Göbel]

I don't receive emails (I think since forum update).

In "Preferences" everything is activated.

Can someone please have a look?

tia

[Klaus Göbel]

One week passed and nothing happend

PLEASE HELP

[MadisonLeupp]

Hi Klaus,

I'm so sorry for the delay in getting back to you.

This is a known issue that we're working on, but just to make sure that's the cause- can you send me a screenshot of your email preferences? (Avatar Menu > Preferences). You can post it here or email it to me at mamurphy at adobe dot com.

Thanks!

-Madison

[Klaus Göbel]

Hi Madison,

thanks for your answer.

I've sent a screenshot to you.

tia

Klaus

[Klaus Göbel]

Hi Madison,

could you just answer to let me see if it works now after whitelisting the forums email address.

tia

[MadisonLeupp]

Let's give it a shot!

[Klaus Göbel]

Hi Madison,

it works !!!!!!!!!!!!!!!!!!!! 

Did you change anything? If yes, I could reactivate my spamfilters.

THANKS A LOT FOR YOUR TROUBLE

[MadisonLeupp]

Yes!

No change on our end- looks like the whitelist did the trick