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2

Please change the layout of the post page

Contributor ,
Nov 24, 2019 Nov 24, 2019

Hi,

 

Could you please consider tweaking the layout of the post page? Because the entire page has a white background, including all posts and almost all replies, it becomes very difficult the distinguish different posts. Also the serif font makes it very hard to read the content of the page.

 

Please make this page more readable for people with a visual disability and/or people with autism or other types of disorders/special abilities. Some people need clear boundaries and visual separation of different parts of content. Now, it looks like just one big bowl of word soup ... 🙂

 

Attached to this post a small example of a before and after...

before_after.jpg

 

 

Thanx

 

Ps

For other people who also would like to tweak these pages, just use the "Stylebot" Chrome plugin 

 

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correct answers 1 Correct answer

Adobe Employee , Nov 25, 2019 Nov 25, 2019
Thank you for the suggestions and recommendations. We are looking to improve many aspects of the post page so bear with us.

Nicholas Ivanecky
Product Manager, Community Experience
Adobe
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LEGEND ,
Nov 24, 2019 Nov 24, 2019

Sorry to say but the powers that be have made there choices and are Sticking with them. 99% of this new layout isn't going to be changed.

 

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Contributor ,
Nov 24, 2019 Nov 24, 2019

I just can't wrap my head around the fact that Adobe, a company which is a leader on the digital creative frontier and a pioneer in UI/UX design for more then 20 years, delivered a new portal and support platform aimed to support the millions of subscribed users, which ignores all basic typography, layout, UI and UX principles, and doesn't even try to make the platform available for people with special visual needs.... I'm sorry to say but it looks like the new SUV from Tesla ... And the sad thing is, just a few CSS tweaks can make the whole portal so much better... I found a work around to fix the problem for me, but what for all the other users? 

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Adobe Employee ,
Nov 25, 2019 Nov 25, 2019
Hi tmmls,
I’m sorry to hear that about your experience. The team is working to improve the portal so bear with us during this new site change. You mention a ‘few CSS tweaks would make the whole portal better’. Can you elaborate on this note and why you think it will improve the forum experience?

Nicholas Ivanecky
Product Manager, Community Experience
Adobe
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Contributor ,
Dec 02, 2019 Dec 02, 2019

Hi Nicholas,

Posts should be easy to "read" and users should be able to go trough all replies, focusing on the content of the feedback, without any visual distractions. Users can have any kind of disability or special powers like visually impaired, any form of autism, Asperger syndrome, etc ...

When people are reading posts and replies, they should be able to read content easily, filter easy post content from other design elements and be able to distinguish different posts and replies.

It's always important to apply a "visual hierarchy" in any design. Important elements like the content of the posts should pop out, other less important stuff should be visual less noticeable. Creating a visual hierarchy can be achieved using simple techniques like font size, color tints, using background colors, etc...

More info: https://en.wikipedia.org/wiki/Visual_hierarchy

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Community Expert ,
Dec 02, 2019 Dec 02, 2019

test

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Adobe Employee ,
Nov 25, 2019 Nov 25, 2019
Thank you for the suggestions and recommendations. We are looking to improve many aspects of the post page so bear with us.

Nicholas Ivanecky
Product Manager, Community Experience
Adobe
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Community Expert ,
Dec 02, 2019 Dec 02, 2019
LATEST

Here's my example of a tweaked stylesheet. 

 

Changed font to sans-serif.

Indented the post content so it's easier to identify the start and end of the post - it's not lost amongst images and datestamps etc that have less importance.

Indented the nested replies a little bit. I have gone all out on the nesting customisation but at least there's a little distinction. (In my opinion it should go as there's no easy way to distinguish which posts I haven't read yet and I don't have the time or patience to re-read every page every time I visit the forums.)

 

For me, these changes make the reading experience immeasurably more comfortable.

 

community_tweaked.png

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