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Please save me from my doppelganger

Community Expert ,
Mar 14, 2011 Mar 14, 2011

John, Jochem, whoever can do it,

I have tried to logout/login as usual, following these instructions, thrice now, to no avail,

http://forums.adobe.com/thread/613050?tstart=0

so please save me.

Edit: I wonder who is the doppelganger now. The name here looks right, right now.

I have tried some more times, even closing down the FF session after each step.

Obviously, what I need is to get rid of the doppelganger and have my posting history reconnected to my right name.

Until then, I am unable to post, apart from this hopefully imminently doomed thread.

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Community Expert ,
Mar 14, 2011 Mar 14, 2011

Thank you so much, John. Once again:

I am I.

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Community Expert ,
Mar 14, 2011 Mar 14, 2011

I have had my forum user account split into two: Jeffrey_Smith and Jeffrey_Smith-6H7DLl


I have done the login\log out instructions, and currently can post as Jeffrey_Smith, but all user info linked to 6H7DLI.

May I have the Jeffrey_Smith account restored with user info from Jeffrey_Smith-6H7DLl?

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Community Expert ,
Mar 14, 2011 Mar 14, 2011

Jeffrey,

It seems we are more than just the two of us, as you can see there is a second thread. I hope your post here will be seen soon; otherwise, you may have to start a third thread.

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Adobe Employee ,
Mar 14, 2011 Mar 14, 2011

Please try signing out and back in.

Thanks!

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Community Expert ,
Mar 15, 2011 Mar 15, 2011
LATEST

My account is back to normal, thanks

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Community Expert ,
Mar 14, 2011 Mar 14, 2011

While being my doppelganger, I noticed a rather strange, and disturbing, thing:

Going into Your Stuff>Private Messages to send a PM to John, the Sent Messages contained an old message from me to John asking for rescue, dated October 2009. Now there are two messages in the Sent Messages.

This seems to mean that the doppelganger is lurking in some hidden place.

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