Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Where have my private messages gone?

LEGEND ,
May 03, 2014 May 03, 2014

Have they been deleted as a side effect of the upgrade?

Cheers,

--

Neale

Insanity is hereditary, you get it from your children

If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

976
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , May 03, 2014 May 03, 2014

All private messages and bookmarks were deleted as part of the upgrade. You won't be getting them back.

Translate
Community Expert ,
May 03, 2014 May 03, 2014

Mine are gone as well, so I think messages were Jived

I am also not able to send a new PM because the system says I have to be "following" the person... geez, this place is getting to be like Twitter

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 05, 2014 May 05, 2014
LATEST

John T Smith wrote:

I am also not able to send a new PM because the system says I have to be "following" the person... geez, this place is getting to be like Twitter

Could you try the workaround I posted at this link:

<Personal Messages>

I think it works but somebody else has to try it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 03, 2014 May 03, 2014

Neale,

The long answer is yes.

This seems to be as close as you can get.

https://forums.adobe.com/pm.jspa

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 04, 2014 May 04, 2014

Jacob, trying to follow your link gives me a Page not found error...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 04, 2014 May 04, 2014

Exactly, Claudio.

That is as close as you can get, to the abyss that all our PMs fell into. I kept about 200 important/nice conversations over the 5 years from 2009 to 2014.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 03, 2014 May 03, 2014

All private messages and bookmarks were deleted as part of the upgrade. You won't be getting them back.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 03, 2014 May 03, 2014

To bad. I had bookmarked a bunch of links to provide help to others. Now I just have to look them up again. What a pain.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 05, 2014 May 05, 2014

This system is a horrible mess... How about letting people know they're going to be losing all their PMs/Bookmarks/Personalized Settings before the so-called upgrade takes place?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines