Account, Payment, & Plan

I am trying to redeem the 12-month free Adobe subscription through the Airtel offer.My Adobe ID was originally created while I was on a short trip to London, so it appears that my account region was set to the UK. I have since returned to India, and I am an Indian resident.When I try to claim the Airtel offer using this Adobe ID, I receive the following error:"This code is from a country or region that does not match your Adobe ID."Has anyone faced this issue before? Is there a way to change my Adobe ID's country/region or otherwise resolve this so I can redeem the Airtel offer? Any guidance would be greatly appreciated. 

In the last two days, whenever I try to open a PDF in Adobe Acrobat I get an error message that I have reached my device activation limit and need to sign out of another device to continue. I have only ever used Adobe on this one device, and am not logged in on any other device.I have repeatedly gone to the “Sign-in and security” page in Adobe Account Management and clicked “End all sessions.” It successrully ends the mystery sessions and shows just my current active session. But when I try to open Acrobat again, I get a prompt to sign in, then I get the same “You’ve reached your device activation limit. Sign out of another device to continue.” Now when I go back and refresh the “Sign-in and security” page there are two Active Sessions listed that I did not create as shown below. Chrome, Windows 10 is my active session and I am in Portland, Oregon. I never use Windows Edge, and I have no idea what the other device is.  I have looped through this multiple times, and every time I go to s

I need to cancel my subscription and appeal the first payment.

I want to unsubscribe from adobe before my free trial expires.

I cannot delete my adobe account. It requires new card information, but I have canceled my cards, I do not have a card to update the billing information, and now I cannot delete my account. I just want the subscription canceled and account deleted.

 I would like to get a refund for being charged after cancelling my subsrciption, before my 7 day FREE trial ended. I started the free trial on August 11th.I canceled the subscription on August 12th, and received a confirmation email. Two months later, I am still being charged.  

I’m trying to buy the creative cloud pro plan but it just wont let me pay,on the pay screen it will keep saying theres something wrong with my paying even tho it works fine or everything else, I tried incognito, a different browser, 2 different cards everytime still the same issue, it pretends I put the wrong info on all filling boxes.searched up online and couldn’t find a solution for a bit more context this is not the first time I’m getting the plan, I had before like 8 years ago but my mom payied, now I’m the one trying to pay

J’ai résilié mon abonnement car ça faisait doublon avec le creative cloud et je ne veux pas que « l’abonnement prenne fin » dans un an, je veux qu’il s’arrête maintenant et qu’on me rembourse 

Since 3 months I pay for 2 accounts. That's a big mistake. Can you please refund for the account i just canceled?

I had briefly activated the free trial for adobe in order to export a flash file to a different format, since I could not open animate normally.  I would like a refund since the only reason I did so was because my adobe tools were provided by my educational institution, and they were facing issues with the college-wide license.  I only did so in order to complete my assignment, and despite having previously cancelled the trial once the exportation was done, I was still charged.

Last week, i have subscribe for Adobe Acrobat Pro and on the next days i got an email that says “We are reaching out to notify you that our fraud prevention specialists detected fraudulent behavior concerning your Adobe Acrobat Pro subscription. As a result, your subscription has been cancelled and you will no longer be able to access the included Adobe apps and services.”I’m really confused like what’s going on to my account and contact the support team, but they can’t even tell me what the cause of this and i can’t get any refund for this case. After that, they said to wait for 5-7 days to investigate. I've been waiting for 5-7 days, but there's no any update to me. I’m really want to know, what is going on to my account.If there’s somebody that had the same case, please share with me. I’m tired with this drama and can’t even get my money back. 

Can someone help me with cancelling this subscription why can't we cancel it

As the title states. Please help as soon as possible before it lapses past 14 days.

I am currently subscribed to a monthly Lightroom subscription that is billed monthly. I want to cancel my subscription before the 14-day trial ends, but whenever I try to cancel it, I receive the error below. Can anyone help me with this, please? 

Hi,I have been trying to cancel my subscription for months now. I can't use the chatbot support as I've lost the password for my email and can't recover it.I have cancelled the direct debit with my bank however Adobe still keep charging me.Can someone please advise how I can get my money refunded and finally put a stop to payments being taken?Is seems impossible to get through to support.Thanks 

I bought Adobe Firefly Pro Plus for a project. My project is over and I'm not using it anymore. The bill comes even though I didn't use it. I can't close this membership from the Adobe site. Please close this membership and cancel the invoice. Thank you.

 Dear Adobe Customer Support,A month ago, I wanted to try the free trial offered by Adobe Systems Software Ireland Ltd. However, I was not satisfied with the service, so I cancelled my subscription, or at least I believed I had.Today, I noticed that I had been charged €30.78 again. I did not intend to continue my subscription and only became aware of the charges after the payments had already been processed. I have now cancelled my subscription and would like to kindly request a refund.I did not actively use Adobe during the trial period, except for one brief test. Therefore, I would be very grateful for your understanding and assistance.If possible, I would kindly ask you to refund the total amount of €61.56 (€30.78 + €30.78). The payments were made using two different bank cards, so I would appreciate it if the refunds could be processed separately, with €30.78 returned to each of the two cards.Thank you for your time and consideration. I look forward to your response and hope for yo

HELP HELP HELP ADOBE HAS CHARGED ME £19.97 even though I don’t have a subscription with them and I can’t get help from adobe because admin help won’t let me in. I cancelled my account with them and the last payment was in June. I haven’t been charged for July but now they have started charging me again. I DONT HAVE A SUBSCRIPTION, THIS IS VERY STRESSFUL PLEASE HELP 

Hello Adobe Support,I would like to request the cancellation of my Adobe subscription and the pending billing/payment.I am unable to cancel the payment through my account. I also have not been using Adobe anymore due to bugs/issues with the service, which made it difficult for me to use.Since I am no longer using the service, please cancel the subscription and stop the current billing/payment. I would also appreciate it if you could review and cancel/refund the charge if it has already been processed.Please confirm once the subscription and billing have been successfully cancelled.Thank you for your assistanc 

I would like to cancel premium membership for Adobe Podcast, because I don't use it anymore and can't find a way to cancel it.

Hola el 9 de abril de 2025, desde la aplicación Adobe Acrobat de mi móvil vi la opción de prueba gratuita de 7 días y entonces decidí probarlo. Me llevé la sorpresa que justo después de aceptar recibí directamente el cobro, posteriormente me informé y resulta que solo la opción de suscripción anual incluye la prueba gratuita de 7 días. Dado que estoy dentro del plazo de 14 días, quiero un reembolso total de esa suscripción del primer mes a Adobe Acrobat, siendo hoy el día 10 de abril de 2025. No sé cómo se hace, cuando lo intento me sale un chat de IA y no un agente real. Gracias de antemano

Cancelei ainda no período de teste pois não gostei do produto e no dia 3 de setembro tive uma cobrança indevida no cartão de crédito. Quero ressarcimento.

Wo bekomme ich hilfe bzw. Infos zu unberechtigten/unklaren paypal abbuchungen von adobe?

I was trying to get the 7 day free trial instead i got charged for a weekly subscription, l cancelled on the spot but I didn't get any refund, furthermore i got charged later at night now idk what to do

Cancelei meu período de teste gratis que venceria dia 01/09, sendo cancelado dia 26/08, e estou sendo cobrando indevidamente!