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I selected the free trial, but the option to cancel the trial does not appear in the Plans area. Today is the last day before I am charged, what do I do?
Ich habe das Adobe-Illustrator-Abo versehentlich abgeschlossen und nie genutzt. Bei der Kündigung werden mir 129,95 € berechnet, was ich nicht akzeptiere. Ich bitte um eine kostenfreie Kündigung und Rückerstattung der bereits gezahlten Beträge.
Hello, I just got a notification for a charge for Adobe After Effects. I am not using the product at this time and would like a refund. This has all occured within the last 10 minutes. I ensured the subscription has been canceled, I just want verification that I have been refunded. Thank you.
When I open photoshop on my computer it does not allow me to use and of the tools or drop down. Basically, it does not work. I went to my account and it says I dont have photoshop in my plan. But I have had a plan and account for years with Ps, Cr, Lrc , bridge and my plug ins. But with the latest update doesn’t see that. What needs to be done to get the connection right?
Saya ingin membatalkan langganan Adobe Illustrator karena masa uji coba gratisnya telah berakhir. Akun ini awalnya hanya dipinjamkan untuk membantu tugas kuliah teman saya, dan bukan saya pribadi yang mengaktifkan langganan berbayar ini. Saat ini aplikasi sudah dihapus dan saya sama sekali tidak memiliki dana untuk membayar tagihan bulan tambahan yang diminta oleh sistem. Sistem terus mengirim tanggihan dan saya tidak bisa membatalkan langsung langganannya karena tidak muncul batalkan paket/ semacamnya.Mohon kebijakannya untuk membatalkan langganan ini tanpa biaya sepeser pun karena saya tidak akan menggunakannya lagi.
I am writing to request a full refund and the immediate cancellation of my subscription. I signed up for a free trial, but I did not intend to renew it or upgrade to a paid plan. I haven't used the software since the trial ended. Could you please cancel the subscription without any early termination fees and refund the recent charge of 33.59$. It happened without my permission. write me. [Personal information removed by moderator.]
Contraté el plan anual de photoshop por error, pensando que era el mensual y que en pasado el mes podría cancelarlo. Ahora quiero cancelar ese plan ya que no necesito utilizar más el programa, pero no me deja porque me cobra 133€. Me gustaría saber si hay alguna manera de cancelarlo sin tener que afrontar ese gasto. Ya que lo contraté por error y en ningún momento vi que no podría cancelarlo.
Adobe Firefly пишет, что недоступно в моем регионе. Я нахожусь в Республике Сербия в городе Белград. Ограничений или санкций нет. Почему я не могу пользоваться сервисом? Сообщение “Нет доступаИзвините, программа Adobe Firefly недоступна в вашем регионе.”
Adobe Creative Cloud Photography Plan 1TB cloudopslag 1 gebruiker - 1 Jaar is verdwenen. Ik kan niet meer gebruik maken van Photoshop. terwijl dit in Augustus pas gekocht is.
Please solve this problem
I bought a month by month subscription of Animate for my daughter and she only needed it for a month, however, whenever I try to cancel it tells me I will be charged an early termination fee, how long do I have to wait for it will just let me cancel it?
Hello there,I am having this same problem, Braintree charged me for Adobe Pro and Adobe AI Assistant. I am trying to cancel my plan on adobe but i cant and also i dont have an account on braintree. So i am a bit confused on this
To be honest, I am extremely frustrated with the level of service I have received.I wanted to renew my license, but instead, I ended up being charged three times because no one was able to clearly explain which plan I was being switched to and what it included.I specifically asked whether I would retain access to my previous files if I switched to a different plan, and I was assured that I would. Unfortunately, that turned out not to be the case.After cancelling that plan, I was offered another option that is somehow $40 more expensive, despite still not meeting my needs.Is it possible to purchase additional cloud storage separately, without having to upgrade to a more expensive subscription plan? and without getting a Business Account?I have already spent three hours of my working time trying to resolve this issue, and this entire experience has been extremely frustrating and unnecessarily time-consuming.
Hej - Jeg har opsagt mit abonnement inden for prøveperioden - og jeg har fået en bekræftelse på jeg har opsagt mit abonnement. Men jeg er blevet faktureret og ser at jeg fortsat bliver faktureret? Hvordan får jeg refunderet det beløb jeg har betalt for meget? - Jeg vil gerne bede om et tlf nr. eller en mailadresse direkte til kundeservice- Tak
Hola, quisiera contactarme con alguien que me responda el porque se cobro desde mi tarjeta una suscripción que ya había cancelado
I signed up for the free trial and on the last day of the trial I canceled it in the website and even got confirmation email about it. This was before they started trying to bill me and they are trying to bill me still.
Como pedir ressarcimento após cancelar a assinatura
Contrate uno de los planes con con el periodo de prueba gratuito para explorar que tal funcionaba pero no me deja generar nada ni acceder como tal a ese plan
I want to cancel my plan
I want to cancel my subscription to adobe how i can do it
Hola, Necesito reembolso por pagos duplicados.En el mes de SETIEMBRE me vinieron 3 CARGOS POR ILUSTRATOR.24/09/2026 usd 13,79 (solicito reembolso, PLAN ANTERIOR)24/09/2026 usd 22,99 cargo CORRECTO, nueva suscripción.25/09/2026 usd 22,99 (solicito reemblso, DUPLICACIÓN DE FACTURACIÓN) GRACIAS.-
Tengo un error de facturación con mi cuenta de Adobe, (tengo un pago atrasado) la cuenta no me permite actualizar ni agregar nuevos datos de facturación, supongo que tengo mi cuenta suspendida, ¿a quién debo contactar para pagar y reactivar mi cuenta? Saludos a toda la comunidad
Cancele mi subscriptor que era gratuita y me aparece ahora un cobro a mi cuenta mi correo es alejandrayessenia768@gmail.com Necesito la reversa
Necesito que me hagan el reembolso de un servicio que cancelé en tiempo y forma y no tengo interés alguno en usarlo Aca mismo está el comprobante de cancelación.Lo cancelé antes del 22 y me cobraron ayer de vuelta
I cancelled my Adobe Pro subscription a month ago. I talked to two agents, who all said my subscription had been cancelled. However, I still didn't get the cancellation confirmation email. Also, today i got two emails that show Adobe was still trying to charge me. Luckily, my bank stopped the charge. I want the charge to end completely, delete my payment information and no more emails.
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