Account, Payment, & Plan

    Hello Community,     At Adobe, we are constantly working to enhance the creative apps and tools you rely on every day. We want to empower you with more time to explore ideas and create, so we are focused on continually upgrading your apps’ performance, delivering innovations to your core workflows, and integrating generative AI-powered capabilities across Creative Cloud and through our new Firefly app.    Aligned with those improvements and ongoing innovation, today we are sharing updates to our Creative Cloud All Apps plan—including changes to its name, price, and benefits.    What does this mean for you?    If you're a Creative Cloud All Apps subscriber in North America, your plan will automatically upgrade to Creative Cloud Pro on June 17, 2025. For subscribers outside North America, this change will take effect on August 1, 2025.   Individual customers in Belarus, China, Russia, and South Korea are not currentl

We’re thrilled to announce the latest updates to Creative Cloud with version 6.4.0.361. Here’s a quick look at some of the exciting new features:   Updated navigation icons and background colors to support Spectrum 2. Enhanced accessibility by adding support for Indonesian, Thai, and Vietnamese languages. Added enhanced image-editing Adobe Express quick actions. Suppressed creation of a pinned folder in the native file explorer for synced files. The CC Troubleshooter app will no longer appear on the Mac OS Launchpad. Bug fixes and technical enhancements.     How to update Creative Cloud apps     Note: When updates are available, the Creative Cloud desktop app gets automatically updated. Alternatively, you can install the latest version of the Creative Cloud desktop app manually. Have questions? Start a discussion. 

We are excited to announce the latest update for the Adobe Creative Cloud desktop application is now available (version 6.3.0.207) !   Learn what's new in the latest update of the Adobe Creative Cloud desktop app: Release notes Check out this article to know how to keep your Adobe apps updated: Update Creative Cloud apps Update now to enjoy the new features and improvements.   Cheers!

Hi Egypt’s central bank has recently made changes to block all domestic debit cards from transacting cross-border and to block all credit cards issued in foreign currency. Because of this, Adobe customers in Egypt must immediately sign into their accounts and update their payment method to an Egyptian-issued credit card in Egyptian Pound to avoid cancellation of their subscriptions.   The amount due for your subscriptions will remain the same.If your payment information is not updated in your account immediately, we will not be able to process the recurring payment for your subscription, and you’ll lose access to the Adobe apps and services included in your subscription.   You amy refer this article for help.If you have any questions about this or other concerns about your account, please contact Adobe Support for assistance.   Thanks Kanika Sehgal

Generative AI features are currently available in a selection of our (beta) apps and experiences for people 18 years or older. The ability to use Generative AI continues to develop. It will continue to be made available in beta and release features for Adobe applications and services in the future.   Why can't I access the Generative AI feature in my app or services if I'm over 18?   If you are over 18 and the Generative Features are disabled, then the Date of Birth assigned to the account may be incorrect. To update the Date of Birth, you can do the following:   Sign out and sign back into both the Creative Cloud Desktop app and the Photoshop (beta) app Log into Behance with your Adobe ID and enter your Date of Birth. If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.   Once the account is updated, relaunch the Adobe application or services to enable any Generative