Acrobat Services API

We have been using the PDF Services API for months through the AWS marketplace, when logging into the console we were shown warnings about the auth changes - so I changed over to the OAuth credentials, and now we tied to a quota with no way to pay.  As far as I can tell there is no way to upgrade from the dashboard, and the sales person who contacted us scheduled a meeting, then never pitched and has not responded to our emails for two weeks. This is the 5th major problem we've had with the API in the last two months alone, almost impossible to rely on this API for business critical functionality. Anyone know what magic encantations we can use to get Adobe to care about their customers?

In Adobe Acrobat when converting pdf to Docx, there are options for changing layout settings, image settings, and comment settings. How can I update the above setting in the pdf service export API? I have found only OCR(optical character recognition) support in the pdf service API.Is any option in pdf service API to update the above fields like layout setting, comment setting and image settings 

Hi, When i put multiple conditional-sections in a cell, it creates a big cell.Then I generate the pdf. The cell has only one small input but it keeps big and doesn't stretch.I added the elements in Word to stretch but doesn't apply after generation event if empty like below.Any idea?  

Hi, I tried theses expressions, but nothing display{{$join(specificRequest.certificationCategory)}}{% conditional-section expr(specificRequest.certificationCategory != null) %}Non{% end-section %}{% conditional-section expr(“FORMATION_ACTIONS” in specificRequest.certificationCategory) %}has FA{% end-section %}{% conditional-section expr($contains($join(specificRequest.certificationCategory), “COMPETENCE_ASSESSMENT”)) %}tototoot {% end-section %}{{expr($count(specificRequest.certificationCategory))}} The first displays:FORMATION_ACTIONSCOMPETENCE_ASSESSMENTEXPERIENCE_ACQUISITION_ACTIONSLEARNING_ACTIONSThe second displays the text correctlyThe third and fourth display nothingThe last displays 4 The json looks like that, and everythongs works on jsonata.{ "specificRequest": { "certificationCategory": ["FORMATION_ACTIONS", "COMPETENCE_ASSESSMENT"] } }

i tried the common new line codes with and withot double slashes.none of them work.what is the code/char to insert a new line inside the word template ?Input:  Template:  Output:   

I have been using the API and providing a URL and not having any problems but when I switch to using the promise I am getting an error back in the console and the file doesn't load. It looks as if the error is in the viewer.js  I get the error:"Refused to execute inline event handler because it violates the following Content Security Policy directive: "script-src 'self' use.typekit.net assets.adobedtm.com www.adobe.com/marketingtech/ prod.adobeccstatic.com/utilnav/ widget.uservoice.com by2.uservoice.com/t2/ assets.adobe.com api.demandbase.com/api/v2/ip.json commerce.adobe.com". Either the 'unsafe-inline' keyword, a hash ('sha256-...'), or a nonce ('nonce-...') is required to enable inline execution. Note that hashes do not apply to event handlers, style attributes and javascript: navigations unless the 'unsafe-hashes' keyword is present." Is there something I need to add to my CSP Header to prevent this? To reproduce the error here's what I am doing using&

Hello, I noticed that the Sized Container embed mode demo shows a Page NaN display pop-up in the slider bar at the following link: https://acrobatservices.adobe.com/view-sdk-demo/index.html#/view/SIZED_CONTAINER/Bodea%20Brochure.pdf I work for USDA and we are using the sized container embed mode for our directives. Here is one of those directives: https://www.usda.gov/directives/dm-0100-001 Would you please let us know how we can resolve this issue so that we can use the slider bar to move across pages? We noticed this error about two weeks ago and have not been able to resolve on our end. We believe this may be within the embed code. Please let me know how to proceed. Thank you.

Hi,I'm using the PDF Services API and I can see the total of API calls in the Insight section of the Project. But, is there any way to have more detail, like date/time of each API call? In the documentation states that extracting OCR of one document is 1 transaction consumption, but I see that each call I do takes 4 or 5 API calls in the insights statistics. Is it going to invoice by API call or by document? Where can I see the document transactions statistics?I'm using pay-as-you-go-licence, managed by AWS.Thanks

I'm evaluating the usage of Adobe PDF API to create large PDF files based on a template.While it works with small amount of data, when tryig to use the template with large amount of data (~11K records) I am getting an error:1. "/operation/documentgeneration" operaton success2. when looking at the status in "/operation/documentgeneration/.../status" (the link returned form the previous step) I get this response: {    "error": {        "code": "INTERNAL_SERVER_ERROR",        "message": "Fatal error, Please check logs for details.",        "status": 500    },    "status": "failed"} It works well with few records, but failed with large amount of records.Does anyone had a success to generate large PDF files via API from templates? by "large" I mean w

Hi, your 3.2 and 3.3 library have mixinx libraries.It's conflict with hibernate-validatorIf you could stop using the deprecated hibernate-validator and use the last version it would be great.This old deprecated version of hibernate, use javax.validation instead of jakarta.validation. So it results in trouble trying to use pdf-services in a clean, Up to date stack.Thanks,

I have a rather large document repository and many of the pdf documents sent to the embed API present a blank page. The document is fine in Reader and can be downloaded successfully from the embed API, but it's just not presented in the embed interface. Console logs errors about data corruption.http://docs.communityxs.com/index.cfm?id=10659

Document Generation - I'd like to be able to specify a datapoint in my json that may contain html for a list, is this possible or likely to be possible in the future?

Is there any way to get multiple text styles from a paragraph? Right now if a word or sentence in a paragraph is bold or italics, the adobe extract API considers the whole paragraph as bold or italics.(Sample files attached)

Used the PDF Extract API to extract info from PDF and build an HTML. Would be helpful if you can answer the following questions regarding the API: 1. Can you share details on how to identify the location of elements from the json output? "Bounds" key in the JSON seems to have info. But unsure if that's the right location info. 2. The documentation page here states that 'The output does not include headers or footers'. Is there any way this can be accessed? 3. The documentation page here mentions that 'headings that repeat across pages are reported for the first occurrence only.'. Does the structuredData include information about subsequent occurrences about the header? If not can you share details on how to identify different locations of the same header? 4. Text overlayed on an image (Test, $10M+ Rev) in this PDF (attached as PHT4) is extracted as a part of the image and not as text. The sections highlighted in the image are added as text. Anywa

Extremely Unclear Pricing for PDF Services, I want understand Adobe Acrobat Plan limits, like how many word templates can i fill in using your Power Automate connector. i'm not sure what it should cost after 6 months free trial (with only 1000 tokens which I will use in the first month), and I need this to communicate with my team so we determine if we want to move ahead with Adobe offering or not. initial volume will be about 1k a month. also it seems that there is a Acrobat Pro plan that enables you to work with cloud documents what are the limits on that plan? how many documents can i fill in per month?

Hello,I'm looking for web based pdf template builder and came accross adobe document generation api. I found that it have an Add-in for microsoft office to help build the template. My question if is there something similar to this add-in but can be embedded in a webpage. Thanks in advance.

Our viewer newly reports:index.js:1 Exception: t5::corrupt_data, The PDF is fetched through a URL. I can use the same URL to download the pdf and load it into Preview, Google Drive, Foxit viewer, etc. And I can see that there was recently a new release:  https://developer.adobe.com/document-services/docs/overview/pdf-embed-api/releasenotes/#may-2023 Is there something we need to change on our side to get this working again?t5::corrupt_data at ___cxa_throw (https://acrobatservices.adobe.com/dc-rendition-provider/3.0.2_5.4.0/AJS/wasm_acrobat.js:1:28684) at self.___cxa_throw (https://acrobatservices.adobe.com/dc-rendition-provider/3.0.2_5.4.0/AJS/wasm_acrobat.js:1:206) at https://acrobatservices.adobe.com/dc-rendition-provider/3.0.2_5.4.0/AJS/wasm_acrobat.wasm:wasm-function[676]:0x57969 at https://acrobatservices.adobe.com/dc-rendition-provider/3.0.2_5.4.0/AJS/wasm_acrobat.wasm:wasm-function[5024]:0x3c4462 at https://acrobatservices.adobe.com/dc-rendition-provider

Hi all. I just signed up to test/use PDF Services. The system set up my new dev account with some JWT credentials with big warnings that everything it just set up for me was instatly deprecated and should be migrated. Well, that's just Adobe (from my years of experience with them) I thought, and carried on. I tested a .net htmlToPdf doc generation (using the sample code in the .net SDK), which seemed to work - but then thought I should listen to the big red warnings and follow Adobe's advice about upgrading/migrating. The problem is, it now seems that there are no relevant samples, no documentation and no .net SDK support for using the API with the new pattern. Are all the .net SDK samples pointing to an old api that is deprecated? Did Adobe just point me towards a migration into a world where there is no support or documentation or any way of knowing how to use it yet? Hopefully I'm missing the obvious here.... but baffled.Adobe being Adobe again or just a daft use

Bit of an odd one this. I've tried several times to extact API pricing information from Adobe sales but receive nothing but silence back... and there's no pricing information available on any of the pricing pages either - regardless of what all the misleading links and copy suggest. We seem to have no choice but to invest our time in learning to use and improve the api with free trials - but without any way of knowing if it will even be a financial possibility to our clients. What's the buy in level? What are the mysterious pricing tiers that Adobe talk about? What are the minimum commitments? It's feels wierd to say out loud (and I hope I'm wrong) but the secrecy makes it feel like Adobe are acting in bad faith. How much time should developers invest in the service without knowing if it's even a financial viability for us and our clients? Are we being tricked? With rumours floating around of insanely high minimum commitments I'm worried that many of us are wasting our t

Hi,I used a dev account with trial only credentials to test the service.Once happy with it, I subscribed to the pay as you go service via AWS, deleted the project / credentials and created a new one (starting from the link in AWS), but I still get quota error, so it is not using the pay as you go paid subscription.Tried to contact support via the web form - no answer...I had to fallback to a second different trial account until this is fixed. How can I make sure I am using paid credentials ? Is there a way to double-check the credentials and licence I am actually using ?I tried many times to delete project / credentials and reissue new ones, but I always get the same error...

 Our viewer newly reports:index.js:1 Exception: t5::corrupt_data, The PDF is fetched through a URL. I can use the same URL to download the pdf and load it into Preview, Google Drive, Foxit viewer, etc. And I can see that there was recently a new release:  https://developer.adobe.com/document-services/docs/overview/pdf-embed-api/releasenotes/#may-2023 Is there something we need to change on our side to get this working again? Thanks in advance

 I have a PDF with a dark grey-black blackground.  And I'm putting it on a website with an orange color background using the IN_LINE mode.  But there's a white-colored "gutter" that appears between the pages of my PDF.  Is there an option anwhere to either change the "gutter color" or remove the gutter completely?  Please advise; thank you!

We implemented Adobe PDF Embed Api around September of last year and we added our own UI outside of the viewer to be able to search the PDF using the provided search API.  We noticed this week that onResultsUpdate is no longer calling it's callback when a search term is provided.  We haven't found anything in the documentation suggesting that the search API has changed with any recent update, and we haven't changed our code.  Is this possibly broken or are we missing some change in the way the API works to get onResultsUpdate to fire its callback?

HiWe are developing a Public Sector web site, in the UK. This, like every Public Sector web site in the UK, is governed by Legal enforced requirements for Accessibility (WCAG 2.1 AA standard). This means that all text on the web site must be Accessible via a Screen Reader (e.g. NVDA - the most popular reader, and supported by Adobe).We tested the Embeded pdf capability of the Document Cloud View SDK (now called the pdf Embed api ?). It was great – just what we wanted – brilliant product. BUT – we then tested with NVDA.Failure – the Screen Reader cannot see the text based pdf – at all ! Export it to Standard Acrobat Reader, and NVDA ‘sees’ it fine. So there is a bug with the View SDK viewer.Retested using the Bodea test page athttps://documentcloud.adobe.com/view-sdk-demo/index.html#/view/FULL_WINDOW/Bodea%20Brochure.pdfThis failed on NVDA – so its easy for Adobe support to check out. Made a Case - ADB-14021967-Y1N5 – you can see all the testing details there. Support asked me to p

I am trying to extract a pdf as individual images, and had the process working on Monday, but yesterday and today the endpoint is returning an error when polling for hte status of the job. Error is below. All other functionality is working (generating access token, requesting assetID, putting asset, executing job pdftoimages) - I've even verified that the pdf I'm placing as the asset is a valid pdf. Any insight into this error that may help?{"error": {#13165"code": "INTERNAL_SERVER_ERROR""message": "Unknown error performing transfer""status": 500}"status": "failed"}