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We have a situation where we want to send a 'take-it-or-leave-it' agreement to a recipient.This recipient will be a signer (although in a 'received-and-acknowledged' capacity),but the agreement also needs to be signed by an authorized signer at the recipient'sorganization, whose identity is unknown at the time of sending.Ideally, we'd like to list the first recipient's email for both roles, and let them (or require them to)delegate the second signature to the authorized signer when they get the email from Adobe Sign.I see Enterprise now offers a "Delegator" role, so I guess with the appropriate upgrade, thequestion now would be does Enterprise allow you to specify the same recipient email address twicebut with different roles.Thanks,John
In my administrator acount i don`t have posibilty to add access token via api.
After uploa ding a document to place fields for signatures, a pop up occurs asking if I want to place them automatically or manually. I want to turn this off. How to do that?
I've been unable to reach you through chat. I have a standard user account to Adobe Sign which we want to link to an outside App we will be using to register people to our organization (which is a Non profit ONG, a union). The App has been programmed but it seems that our account doesn't allow this type of things. I need to know what can we do to enable this app to simplify our work.Basically, the App is linked to a web page form in our website that automatically sends a document to the person who registered to the email provided for him or she to sign its reception, basically.Can you please help me? I've been unsuccessfully trying to get help for weeks; I live in Chile and cannot do international calls.Thank you.
I want to make a form in Word that has to be signed by two different signers (this is already working), additional there has to be the option for one of the signers to fill in an authorization form for an preauthorized debit (here's the problem), that part includes a space to fill in an account number and name and than sign it. Filling in the authorization form has to be optional, not required. Can anyone help me with this?
I sent a document to be signed by multiple employees, it is currently pending a signature from an employee that is no longer employed. How can I skip this signer and move to the next signer?
I am getting the following error on an agreement I used to test the service when I first started:"We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.If you continue to encounter this error contact our customer support.Error message: This agreement has form fields that are not supported"The option to delete the document is grayed out (as are the other options), so I cannot get rid of it. Has anybody else found a fix for this issue?
Hello,Is it possible to enable notifications for the documents expired before being signed?We are sending document to Adobe sign through an integration process using API. We want to notify all the parties involved when a document is expired just like the one we get signed copy email from Adobe Sign. Is there any setting available in Adobe Sign to enable these notification?Thanks,Srini
Hello,I am exploring REST API for Adobe eSign REST API — Document e-signature Software — Adobe Sign and I noticed the transient documents are stored for 7 days.So my questions are:1. how long agreement based on the transient document can be available for signing ?2. how long signed agreement based on the transient document can be available for viewing/downloading ?Any clarification will be appreciated Thank you, Maxim
Adobe sign being blocked when retrieving signature. Which web sites do I need to open for it to work.
I have an electronic signature but the signature looks to have a spelling error in the font that was used. I would like to correct this but cannot find a way to do this.
Is it possible to upload existing signed agreements that did not travel through the signature process in Adobe Sign? I am able to upload these as Archives, but I would like these to be categorized under "Signed." I see that you can upload a signed agreement with any that are "Out for Signature" but I'm looking to upload ones that were signed previously, the old fashioned way The ability to manually change the status of archived agreements would also work, but I'm having no luck. Any help would be appreciated!
Hi, I'm trying to integrate Adobe sign to one of our application. The process goes like this..The users fill out the form which is tied with workflow actions like approval process. In the same form but in another tab, user can view the adobe UI where they can drag and drop the signature and rest of the fields as per requirement. When they hit Send Button, I need the internal approval process to happen first and once that is approved adobe kicks in. But right now the scenario is parallel process, ie the approval and sending adobe agreement happening parallel. Is there a syntax/API where I can hold adobe process even though the send button is triggered? I don't want the user come back later to trigger the adobe process once the internal approval is done.
Hi -We have a legacy internal app that integrates with Adobe via SOAP. (originally integrated with Echosign)I am having difficulty locating any documentation on the API that isn't REST focused.I am tasked with some migration and then upgrade.I would like documentation of the entire SOAP API, but specifically SEND, GET, CHECK, Reminders, Status.Any help is appreciated -Thank you,Mick
HiWhen you prepare a document for signature, the following occurs:1. Enter recipient (e-mail) and a message.2. The document is transferred and prepared automatically3. The document opens and is ready to be pre-filled or sent for signature. Bottom picture is from step 3Here I have the opportunity to assign "rights" to a field (marked in red on the image. My question:Are there any possible ways to assign this property (fieldproperties, filed can be corrected by a. Sender b. Recipient c. All)It is very frustrating that I can only assign this feature so late in the process and that I repeat the same action for all the contracts I send + for all fields individually.I would like to assign and save this field properties in the PDF document and thus avoid this slow workflow.Is there anyone who knows a solution or has a script / proposal for how it can be solved?
In Adobe Sign there are four columns that you can sort by and one of them is Company. How to I enter/edit/remove the Company name from someone that I sent something to?
Hi, I tried to change the main email address on my adobe sign account from my personal email (the one I bought Adobe sign with) to my work email as I am using it primarily for work. After changing the email in the menu, it now says I haven't purchased Adobe sign in either my personal or work email. Please help.
Hi,I have the Adobe pdf pack with Adobe sign in it. I am working with a dutch CRM-system. I want to send an email out of this system with a direct link for signing a specific document to specific client. Is this possible. And how?Hope to hear from you.With kind regards,
Hi I have a contract for wedding photography that I send out , I need the couple to both sign it separately ,since they are not a legal entiti yet , but I only have one email address to work with . Here is an example below .. Contract Party 1 Signature: ___________________________________ Date: ____________________ Contract Party 2 Signature: ___________________________________ Date: ___________________ Photographers Signature: ___________________________________ Date: ___________________T Thank you for your helpMatrixphoto
Getting the following error...this agreement cannot be sent because the sender is not in the Adobe Document Cloud account for this Salesforce organization. Please check with your administratorI've been trying to get to support but there doesn't seem a way to get into an echosign queue other than here.Any thoughts on how to contact someone?Thanks in advance.
I currently have Adobe Professional and need to use Adobe Sign. Is his covered by my Adobe Professional or do I need to pay extra for Adobe Sign?
I am new to Adobe products and am trying to figure out the best file type to save an image for a gmail e-mail signature.Any help would be VERY MUCH appreciated.Thanks[Title edited for question clarity and future forum search... Mod]
I am having forms sent back incomplete. I have stipulated that all boxes MUST be completed. I have set all boxes to 'required' but am still receiving incomplete forms.How do I ensure that all boxes are filled please?
Im thinking of getting Adobe sign , I m currently doing free trail. I have a f question.I current have a payment scedual on my contract , can I sign again once info is updated and send the contract back to client? Can update the info in the fields ?Example Payments 1. Date Due: __________________Amount:__________________Receivied: _____________________ 2. Date Due: __________________Amount:__________________ Receivied: ____________________ 3. Date Due: __________________Amount:__________________ Receivied: ____________________Thank you for your help.Luigi Recine
Hi Team,Is there are a way that once the document is signed, it can send the byte steam of signed file to a specific api from our end which can accept the byte stream and any other details like agreement details, and upload into our file storage network ? It is okay to have a copy on Adobe sign server and sent to the email listed, but we wanted to know if there are more capabilities.Kindly let me know.Thanks
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