Adobe Aero

I created 2 different prodjcts using different assets and Geo-located them in 2 different zip codes… Shared the links and neither projects ever finish the "loading" part.  When I load these as a local project from Aero app itself, it loads fine.How do we report this as a bug? iOS 17, iPhone 14 Pro Max, and iphone 12 Pro.Authored on macOS 13.5.2 with Aero Beta 0.23.4 (#127) (SHA1 = 7a095ca)

Hi,  Does anybody else have this problem too? I can drag a USDZ file into my desktop version of AERO.But if I want to replace an asset, it won't let me select a USDZ file. Is this a bug, or is there a reason why this doesn't work? My workflow now is:Create 3d file -> export USDZ -> import to Adobe Dimensions -> export to GLB -> import to Aero would like it to be:Create 3d file -> export USDZ -> import to Aero

 From inside the top floor of the building nearest to the cube, the iPad Pro 5th and S23 Ultra says unable to find location. Should be a way to use GPS too for good triangulation?

Adobe Aero is crashing when trying to import PNG sequence files. This isn't 100% of files, probably 80% and no real way to indicate why one works and another does not. If it matters the original sequence files were generated in after effects and exported via media encoder. Using Adobe Aero 0.23.4 with Windows 10.

Your Adobe Aero stuck on Loading your DocumentsPresentation is tomorrow so I need to get it workPlease Please fix this bug

Hi I have a pretty comlex file arounf 100 mb and I cannot share it with any one because there is some sort of mistake. Please help!

Hi, I was today working on a few experiences that I have been developing for a few weeks. Until today I have had no problems, but now I am both unable to create new links to experiences and to update existing ones. I am working with an educational account, but tried shifting the files to a personal account and have tried using a different device and it still is giving me the same error messages. this is an urgent issue so would appreciate any help!!

I want to ask if adobe has given up this software long ago?After I export the action in mixamowhat to putnothing

The output file is fbxDoes anyone have the same problem?or know what happenedThanks

Just started a new attempt and can now generate a QR code again that works! Thanks to the Adobe team! Next time please inform the Aero community if you have problems with your server!

I can't generate links! I thought it was my internet connection but I've restarted everything and I'm still not able 😞

Tried yesterday and again today to 'Apply Changes' to a project in Aero with no success, getting the red error bar at the bottom of screen.  Really hope this doesn't take as long as the problem I had with Indesign's Publish Online which took about 10 weeks to resolve and many, many hours of reporting? (project is only 20mb). Nigel Jones

Hey guys! What's happening with link generation inside the Aero? Also, there's no option to modify already created links too. Please fix that ASAP! 

Hello communitySame problem here, since the update no share link / QRcode can be created.On older projects before the update I can still use the link, QR code is working. But with changes or new projects link generation is not working at all. Didn't change anything on my system, no change of hardware or system update. Public link sharing is possible on Adobe Express.Thanks for checking this issue! App Version: 0.23.4 (#125) (SHA1 = 7a095ca)System: MacBook Pro 2021, Apple M1 Pro 

Why is nobody from Adobe Support reporting the server problem? We are all dependent on you if we can only publish our aero projects with you! At least tell us honestly where the problem lies, so that we don't all desperately search our systems and programming for errors that lie with you!

No matter what I try, unable to create link to share my AR project. I've seen threads about corporate accounts and sharing settings but this is a single user account. Any help would be greatly received, I have an urgent deadline in 2 days time. It's not model complexity, can't share even a simple cube. It's the share process/mechanism itself.

There are a few pngs dissapearing when I generate the share link for my project. I test them in the Mac OS desktop preview tab and everything works until I generate the share link. The pngs end up not being in the app clip, but are still usually visible in the desktop app until I press the home button and come back to the project they disappear. I still see the names of the pngs in the Scene tab, but they're size is 0 magically and the size options are greyed out.  Everytime I try to add back the pngs they disappear after generating the share link. The size of the entire project is 61 mb. The disappearing pngs are 92, 80, and 226 kb. I have other pngs and glbs that are fine and do not magically disappear. Please help, our company is relying on a working augmented reality experience for a contract and we are dissapointed that there are no error logs of any sort or any indication of why there are disappearing assets.

In the specs it says that when a viewer uses the QR code, they will not need to download the Aero App - that it will launch via the Aero Clip App that is already installed in most phones? Have people had experiences with this?  I am loving using Aero as an author but need to get past this hurdle to be able to have it used for a local outdoor artshow (no$) but I hope it will be cool. Thanks for any advice. jen

Hi i'd like to report a bug with glass rendering in adobe aero. I created the model inside adobe dimension and when viewed insidd aero AR on mobil it was flat with no reflections . Hooe u can help me fix it🙏🙏🙏

This is a recurring issue. I have 2 user accounts set up on macOS. One will run Aero just fine while the other exhibits this bug. Not just this machine - any laptop with 2 users has this issue in my experience. Been happening for years across multiple laptops. I've attached my crash log. Thanks.    Aero Version: 0.18.4 (241) macOS Version: 13.4.1 (c) (22F770820d) - launch Aero desktop - create a new file - add anythng from starter assets = CRASH    

Can't open my latest files on desktop anymore. It asks my to update, creative cloud tells me I am up to date. Version 0.18.4  

I can't import any resources or even, I can't even see any images when I open the file!My laptop is ThinkBookPlus17

Adobe Aero is unable to create a link.

Hello - I have a issue with last nvidia driver 536.40  -  inside vueport is all white and not any prevue at all I reinstall couple version driver back, but without lack  https://www.youtube.com/watch?v=NhgBYkq9VWg

I have tried different devices but it always gets me stuck in Loading the Documents.