Adobe Learning Manager

I have some courses that I want to make available to External Users by permission only.Now - some additional context.The External Users enroll to a profile via their provided link.This profile was created with a "Manager Email" (mine). This does not appear to be the same as the role 'Manager'The courses I want to make available to them are set to "Manager Approved".The ProblemI had a test user try to enroll and the "Enroll Button" changed to say "Pending" - good so far...I never got an email and I am not sure that anyone did.I am unable to find anywhere in Prime that the request was even madeI cannot seem to assign a manager to the users because it is greyed out. (see below)So at this point, I cannot figure out how to get the external test user enrolled in the course.Sadly - as an admin, I was also unable to simply add the user to the course. UGH!So - not only does the request never come but I cannot seem to add them if I wanted.In these cases - self-enroll is not an option. They need

I would like to re-enroll a learner to re-take a course. The course is set up in the Default Instance and in Instance #2. When I select Instance #2 and click enroll, then select the learner, they are enrolled in Default Instance.Any suggestions would be appreciated.Regards,Dick VandenbergCTO745 CashConfidentiality Notice: The information contained in this communication, including attachments, is privileged and confidential. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited.

My latest project is best managed with many short modules put together as a course. Reason being we want to create a library with very topic specific modules. I use Captivate 2017 to create content. Is there any way to set up Prime or Captivate 2017 so that when a modules is completed the learner automatically goes into the next module?

If I start my new published Course the Course is too big and is not displayed properly in the Browser.how can I adjust the display size in the Browser?I do not want to make a new project in Captivate which is smaller and then publish it again.

Hi I am creating modules in Captivate 2017 and I'm trying to set up an action that, if someone gets a particular question wrong, will jump them back to the previous module in the course. Any ideas on how to do this? Maybe it isn't possible!Many thanks for any thoughts.M

I have been using Cloud Scorm with Captivate in the past and am now switching to Prime.The module is 670MB, it has a number of embedded videos and a 20 question quiz, the zip file uploads to Prime; but, it does not seem to process it just seems to get stuck. I let it run overnight and still nothing.If the student passes the assessment they are directed to the last 3 slides of the course. If they score less than 80% then they have to take several remedial slides.In Captivate I can preview the entire module. The module won't upload directly from Captivate either.Is there some setting I have missed or do I need to go back and break this up into several smaller modules.

I have uploaded 5 courses. When I move to another course, the timeline for the next module stays at zero even though the course is playing. How do I fix this issue?

The title says it all. I have a client who wants to build a course with a number of small modules. The courses would be different based upon the job title. So there may be as many as 10 modules in a single course if Prime will allow it. These modules are compliance based so I want to keep each topic in a separate module so that when changes need to be made I can do it in one topic specific module.

Hi,Is there a procedure for removing unused/unwanted content tags from Captivate Prime?  I see there is some content posted on best tagging practices, but I'm also looking to see if I can clean up the amount of tags that show up such as "Priority-high vs Priority-high vs priorityhigh", Any help is appreciated.

I have a project in which there is a separate video on five consecutive slides. The videos are short and highly compressed and the total file size for the project is under 90mb. When I preview the course on Adobe Prime the videos on the first two slides play with no problem. The remaining 3 videos will not play. There is a black frame with a line through the play button in the middle of the screen.When I output the course to my computer and play through my browser (Safari), the videos all play without any problems. Any idea what may be happening?

I use a "Next Slide" button at the end of my slides. When I use it in responsive, the button is resized way too small for mobile devices. Is there any way to keep the size the same regardless of the device it is on?

To make working with the content library more efficient and productive, it would be extremely useful to be able to sort the content library by name in addition to the current behavior of sorting by modification date.It would also bring the content library into the realm of modern expectations to allow for filtering the content library list by the minimum standards of keyword or title.The 'search' function should work better by returning more than a handful of results - it should show all results that match the entered text string and then get smaller as that string becomes more precise.When you search for a text string in the search field; returning to the content library list after editing a particular item should retain the search parameter so the text string doesn't need to be re-entered each time.Those search improvements would be applicable to ANY search in PRIME, not just the content library.Thanks for any feedback on these suggestions!FYI - I posted this 'as a question' in case

I'm gathering that modules cannot be deleted from the module library. (this is correct, yes?) I have some modules that i will need to "relabel" either as new modules or as dummies (name is "0", etc.)Is the a way to sort the modules in the library to easily see duplicates, or quickly scan by name?

i downloaded the free trial for captivate and it won't load.  Additionally I can't find a way to contact anyone via phone or live chat.  Kept getting looped around.  Ended up signing up for a trial for Captivate prime.  I just want to learn the basics about Captivate and decide if it is for me.  Instead I get this crap.  Is there a phone number I can call or a live chat available.

I am looking for ways for users to be redirected back to their dashboard when they are done with a module besides clicking the close "X" button.  Is there another way to get them back when they click "continue" after the quiz?  Thanks.

Although it may be not a quesion which should be opend here, since i need to know the fact ASAP, let me ask you.We wanted to assess the Prime as the LMS which we better apply, but got a rumor saying that the Prime was unavailable in Japan.But, i dont think so, because the Prime is sorresponding to Japanese language.If Japan is not their market to sell the prime, it is nonsence that they have Japanese translration in it.Meanwhile, i have not found any examples of Japanese company in internet, which has applied the Prime.Does anyone know whether the Prime is available in Japan or not?Regards

Is it possible to have a custom URL in Captivate Prime?

This is for the Adobe Captivate Prime development team.This year you all released a simple enhancement where Prime admins can make an announcement sticky.I'm requesting a similar feature be created for a course ... a sticky course.The idea is simple, as admins load more and more courses to their catalogs courses get pushed down in the catalog. But, I would like certain courses to remain at the top and remain constantly visible to my learners.An example is my onboarding for new hires.Regards,Thomas H.Master Electronics

Hi,Most of the Adobe products are moving to support federated ID's. Is CP team also planning to change to federated ID? Is it there in the 2018 feature enhancement?

I created a daily excel report and want to cancel it but can't find it.  Any suggestions on how to find it and cancel it?  I looked in subscriptions and it's not there.  Thanks.

The bronze, silver, gold and platinum points required are almost impossible to achieve with the number of courses we have. We would like to use the levels to incent our employees monetarily. We either need to be able to decrease the points to achieve a level or increase the points for accomplishing a task.Captivate Prime

Hi, i have lost content that has been uploaded by users. I saw it had been uploaded a couple of weeks ago and now i can´t see it.

Has anyone else seen this?I have a course with 16 modules.I wanted to provide a downloadable resource to accompany each one.As I started to upload them, I soon discovered that I could only do one at a time.Really? I have to upload, republish, then navigate back to that spot and upload the next, rinse repeat...!?I was not even able to upload a folder.Unless I am missing something here, this needs to get fixed.

This idea is for Adobe Captivate Prime development team.Currently, the way we publish Catalogs in Prime is based on published content in the Content Library (already created as a Course).Feature RequestI would like to see the ability to create a Catalog THAT IS NOT made available to my entire learner group FIRST.In other words, I want to be able to create (as an example) a Leadership Catalog; wherein ONLY managers and higher have access to the content.Instead of, publishing the course first to all learners, then taking the published course and creating a different course catalog from it.Regards,Thomas H.Master Electronics

Hello, ACP tech team. Adobe Captivate Prime is not responding.I'm uploading learning content and a PowerPoint deck is stuck in the upload process for over five minutes now.Are the servers down?