We had to return our £8,000 Threadripper PC because of this issue. No amount of tweaking SMT ever truly got rid of the issue. I cannot believe this is only now being fixed - All the top PC vendors selling Threadrippers are advertising them as Premiere Pro Workstations.  ... View more

This still hasn't been fixed... ... View more

This is now affecting Adobe Media Encoder. I dropped in a batch of DJI Drone footage and manually set the preset to Quicktime ProRes Proxy (not a saved preset) and for some reason it has transcoded one of the clips to 720 DV out of a batch of 30 clips. The rest were fine - for some reason AME has decided to encode that one clip at totally the wrong settings. ... View more

Would really like a fix to this. I've come across numerous exports that are the wrong file type due to this bug. ... View more

This is still an issue. Presets are being loaded automatically with the wrong settings. It appears to be defaulting to 720x486 - 29.97FPS - The preset for example would be 1920x1080 25fps.     ... View more

Yeah - done that. We work with a lot of external editors, and it's good to be able to point to a standard sequence template rather than providing instructions on how to set up a sequence to our spec. ... View more

Update for anyone viewing this: Blackmagic and Adobe are aware of this issue. Adobe are working on a fix. This affects all Blackmagic Devices - there is no current fix/work around ... View more

Any update on this? I can easily replicate this issue on PC's and Mac's running the latest v24 of Premiere Pro. ... View more

Hi,   I'm still having editors complaining about this happening with the audio settings set to the above. This is across a PC and Mac running latest 24v Adobe Premiere ... View more

Please find attached a video showing Premiere Pro using the settings you've recommended (Although I don't get audio playback with Playback > Blackmagic as the decklink card is not connected to my speakers. ... View more

Hi,   I am running the latest version of premiere on all systems. 23.6   I've tried setting the audio to every possible settings on all systems and it doesn't correct the issue.   Only disabling the video playback corrects the issue. I've not changed the settings on my home pc and the work pc and the issue has managed to find its way on to both when before it was the Mac only.   Blackmagic are aware of this issue and have replicated it on their end. Is someone from Adobe able to contact them directly? This is what I meant by lend a hand as their product team have so far been unable to source the core issue.   Audio is set to desktop audio on playback on my home pc as it's a decklink card only. It's only outputting an HDMI to the monitor and isnt connected to any speakers. ... View more

Here are the settings on one of the Mac Studios and my home PC. The other PC at work uses UltraStudio. I've changed audio playback to system and Blackmagic. Only turning Blackmagic off in Playback fixes the issue - although this leaves us without visual playback. ... View more

Hi,   It's not the audio playback. Three systems / Mac and PC are experiencing this issue. Turning vision playback off fixes the issue - I leave Blackmagic audio playback enabled and the issue goes away. It's only when Blackmagic is in charge of visual playback does the issue return. Blackmagic Support have acknowledged they are seeing this issue on their end and are 'looking into it'. It would be good if Adobe could lend some support.   This issue has only very recently made it's way to our PC systems. It was only the Mac systems that were originally affected. ... View more

This issue is now affecting our PC systems - one with Ultra Studio PCI Cable Kit the other with a Decklink Card. Both Mac and PC's playback is locking up and won't restart until Premiere is restarted. Disabling Blackmagic Playback fixes the issue.   ... View more

This has been going on for a few weeks now. The issue must be a bigger underlying issue than Adobe are letting on. ... View more

Hi, I have not updated to 23.4 but unsure if the remote editor has done that who passed on the project. Premiere did not ask me to update the project file when I opened it.   Either way I think you need to clarify your post and is appears to suggest opening in 23.3 fixes the issues, which it does not.   If as your saying 23.4 does the damage then only new projects creators make going back to 23.3 will be unaffected as long as they dont update to 23.4 ... View more

I'm using 23.3, and I'm seeing this issue. 23.3 does not solve this.   See attached screen shot 23.3.0 - Audio waveforms are identical for each audio edit.   ... View more

Hi,   I've been sent a project from a remote editor - we are both using the same version of Premiere Pro 23.3.0   When I relink the sequences, all the media relinks fine, except from WAV audio files that have been auto-transcribed within Premiere Pro.   Edit as it appears offline. Source monitor to the right has been match framed to the audio clip at this edit point, which has an in-point of 10:03:48:16 File relinked - in point is now 09:59:58:23 which is the start of the audio file. You can see all the other edits that use this WAV file are the same - all starting from the beginning of the wav file.   I've never had this issue before. The only thing that I can think of that is different is that the remote editor has used auto transcribe on those wav files within the sequence. I would also note that the transcription has also not carried across to my project.   The only fix we have is to export that audio channel as an EDL - re-import the EDL and relink. The relinking of the EDL works perfectly and the audio edits all have the correct in point. ... View more

Thanks for the response. If it were possible to go into the negative with this setting - this would affect both the neon which is in sync so it would pull the TV in sync and push the Neon monitor out of sync.   I've passed on your notes to Blackmagic.  ... View more

Hi,   I need to bring the visuals forward <<< as the TV is delayed/lagging behind- the offset setting delays the visuals as far as I'm aware, which would send it in the wrong direction >>>   This setting would also directly affect the Atomos Neon which is in perfect sync currently. ... View more

Thanks for posting the above.   We ended up returning the AMD Threadripper as we use AVC-Intra 100 quite often and couldn't have the system dropping frames. I do remember trying to turn off SMT but found there wasn't an official way to do this with the Threadripper as with the Ryzen processors.   I tried using Process Lasso to do this, which did reduce the amount of dropped frames from the high of double digits. However, the system would still drop around 5/6 frames with AVC-Intra 100 codecs.   Davinci Resolve would not drop frames on the same system, so it appears to be an Adobe issue. Very surprised they still haven't sorted this. There are lots of systems with the Threadripper out there being sold as 'Editing PC Systems'. Ours was from Scan - 3XS. ... View more

Hi - The Extreme 3 is actually back at our reseller for repair as we thought it was possibly a hardware issue - Blackmagic have since confirmed they are seeing the exact same bug within their testing lab.   During the initial problem-solving phase, I did switch the audio hardware/playback setting to everything but the original settings without any success. No option within Audio Hardware fixed the issue. ... View more

Folders please? No? Three years not enough time to bring back a previous feature? ... View more

Bring back folders and list view - without this Essential Graphics is pretty useless ... View more

Adobe support remoted into the system - witnessed the PC crashing (kernel 41) after batch encoding AVC 10bit down to H264. After PC restarted and support resumed (talk about re-installing the GPU driver) which has been done numerous times with Nvidia support - I was told that I'm encoding too much in ME... Even though the issue happened when Premiere was opening a project (Crash) - generic editing (Crash) - Encoding ME (Crash).   No amount of encoding should cause a PC to shut down from a Kernel 41. Fair enough - the app itself crashing from time to time, but not the entire PC system. This issue is plauging two PC systems. ... View more