Hi @Tip_T08,    Thanks for reaching out.  Have you had a chance to visit this Help document: https://adobe.ly/3Wm3mQk   Could you elaborate on the Acrobat Sign Web Form you are talking about? How will the form be shared with clients? Assuming you are talking about the Sign Web form:  Options to Avoid Manual Duplication.   1. One Form, Add a Hidden Field for Source Tracking Add a hidden field (or dropdown if you want it visible) for Site / Client Name. If you’re embedding or linking, you can pre-populate that field via URL parameters.   Example: https://adobe.ly/3WgpGeb   When the user opens this link, “ClientA” is auto-filled in the hidden field, so you can track responses without maintaining separate form versions. Advantage: single master form → one update applies to all. This is usually the most efficient way to solve your issue.     2. Form Duplication / Cloning Yes, Adobe Sign lets you duplicate (clone) an existing Web Form. However, the drawback is that every update has to be repeated across all duplicates → not efficient if you expect to make formatting/content changes often. Use only if each site truly needs a different workflow or signer setup.     3. Use Library Templates Build your form as a Library Template in Adobe Sign. For each client/site, create a Web Form from the same template. Still some duplication, but all design changes can be made once in the template, then reissued. Useful if you need per-client branding or unique fields.   4. External Workflow Integration (Optional / Advanced) If you use Power Automate, Zapier, or API integration → you can pass metadata (site name, client ID) into the form submission. This is overkill unless you already have automation infrastructure.   Hope this answers your question or provides a direction to work with.  Best regards, Tariq | Adobe Community Team ... View more

Hi @Erwin Schnieder,      Thanks for reaching out.  This is the name you see in File Explorer (e.g., myfile.pdf). Close the PDF in Acrobat first (you can’t rename it while it’s open).      In File Explorer: Navigate to where the PDF is saved. Right-click → Rename. Type the new file name and press Enter. Reopen in Acrobat, and it will show under the new file name.   Changing the Document Display Name (Title) Sometimes, the top bar of Acrobat (or the tab name) shows a title that doesn’t match the file name. That comes from the PDF’s metadata.   To edit that: Open the PDF in Acrobat (not just Reader). Go to File → Properties (or press Ctrl+D). In the Description tab: Change the Title field to what you want (this is the display name Acrobat shows). You can also update Author, Subject, and Keywords if needed. 4. Click OK. 5. Save the file. Now Acrobat will show the new title instead of the old file name in its window/tab.   Let us know how it works. Best regards, Tariq | Adobe Community Team ... View more

Hello @Rachael Olmsted County MN,    Sorry for the troubled experience.  I just looked into the attached file, and thanks for sharing it; otherwise, it would have been tough to understand the core issue.    You have applied Radio buttons correctly. The only thing you need to do is change the "Button Style." Please check the screenshot attached. Your selected choice is "Square"; you need to change it to Circle.        Also, you may want to install pending updates for Acrobat: https://adobe.ly/46wR0Lq   To check for any pending updates, launch Acrobat > Help > Check For Updates. Let us know how it works. Best regards, Tariq | Adobe Community Team ... View more

Hi @ed_9928,    Thanks for reaching out.  Please let us know which application you are using: Adobe Acrobat, Illustrator, or InDesign.  I am assuming you may be using Adobe Acrobat. Have you tried booklet printing: https://adobe.ly/4gTPTZS; Could you elaborate more on your issue with double-sided printing? Was this document created by the same app in question, and was it created by you?  Best regards, Tariq | Adobe Community Team ... View more

Hi @parweez_3601,  Sorry for the troubled experience.  Could you try requesting a signature from Acrobat Web: https:https://adobe.ly/48I9E4j and let us know how it works.    In the meantime, please check if you have any pending updates by launching Acrobat > Help > Check For Updates.  Also, if you try requesting a signature using another file just for the test, do you see the same issue?   Let us know how it works. Best regards, Tariq | Adobe Community Team ... View more

Hi @Stefan368966353t6b,    Sorry for the troubled experience, and thanks for reaching out.  I have shared the feedback internally, and it will be shared with the team and the person involved.    Also, we have requested the team to reach out to you to address your issue with Acrobat.    Let us know if you have any questions. Thank you for your patience and feedback. Best regards, Tariq | Adobe Community Team ... View more

Hi @KATHERIN5C37,    Thanks for reaching out. Could you share a Screenshot or video of what you are seeing at your end?  Also, please let us know the version of Acrobat you are using. Best regards, Tariq | Adobe Community Team ... View more

Hi @rahul_6699   If you open a case from an Admin Console, your case will be assigned to a dedicated support team.  Let us know if you have further questions.    Best regards, Tariq | Adobe Community Team ... View more

Hello,   Thanks for reaching out.  If you are talking about a floating search bar, you may try the preference: launch Acrobat, press Ctrl or Cmd + K > Preferences > Generative AI, try unchecking "Show AI query bar on document," and click OK.  Re-launch Acrobat.   Let us know how it works.  Best regards, Tariq | Adobe Community Team ... View more

Hi @MTW_MIS,    We will keep you updated as soon as we get an update from the product engineering on this. Rest assured, we are working on this with product team on this. Best regards, Tariq | Adobe Community Team ... View more

Hi @YuDam28344106x0gs   Thanks for reaching out.    Once an agreement has expired in Adobe Sign, the expiration period cannot be extended or changed. The recommended way is to send the document again with a new expiration date that gives all signers enough time to complete. You can adjust the expiration settings before sending in Send Settings > Expiration.  For more information on managing, tracking, and changing agreements in Adobe Sign, please visit this help article: https://adobe.ly/4mp2JAq;   Check the section: "Set, edit, or cancel an expiration date"  Note: If an agreement is not completed or canceled by the expiration date, the transaction is Expired. Expired agreements are tracked in their own section of the Manage page.  "Expired" is a terminal status and cannot be reversed. Actions predicated on a terminal status (eVaulting, retention, etc.) will be triggered by an Expired agreement.     Let us know if you have further questions.  Best regards, Tariq | Adobe Community Team ... View more

Hi @ edward_7694,    Thank you for bringing this up. I understand how disruptive it can be when background processes prevent you from renaming or managing folders.   The Adobe Crash Processor is part of Acrobat’s crash-reporting mechanism and normally closes when Acrobat exits. If it continues running and blocks folder operations, this may indicate that the process isn’t terminating as expected.   Here are a few steps you can try:   1. Update Acrobat/Reader – Please make sure you’re on the latest version of Acrobat/Reader, as recent updates include fixes for background process behavior.   2. Check background process settings—In Acrobat, go to Edit > Preferences > General and disable any setting related to background processes, such as “Enable troubleshooting” or “Improve product usage” (depending on your version). This can reduce unnecessary background activity.   3. Work with IT for policy adjustments – Since this is a work computer with restricted permissions, you may want to request IT to create an exception that allows the Adobe Crash Processor to terminate properly, rather than deleting it (which we don’t recommend, as it can impact error reporting).   4. Temporary workaround — Depends on permission levels. If you notice the process is still active after closing Acrobat, you can end the task from the Task Manager, but this should be a temporary step until IT can apply a permanent configuration.      If the problem persists even on the latest version, we’d like to gather logs for a deeper investigation. In that case, please share details with IT, who can escalate it to us with crash logs for engineering to review. Best regards, Tariq | Adobe Community Team ... View more

Hello @lindsay_3411 and @CarlieT,   Sorry for the delayed response.  I have forwarded your question to the product engineering team. While I can understand that auto-tagging may be helpful in situations like small documents that are not too complex, you would like the accessibility tool to let you edit headers as you desire.    Please send us some sample files using which you are experiencing the issues and which are reproducible at your end.  While you share those files, please elaborate on the exact issue you are experiencing with those files.      I will be waiting for your response and for the files.  Best regards, Tariq | Adobe Community Team ... View more

Thanks for keeping us updated on the issue's progress. If the files were previously tagged incorrectly, you might try auto-tagging them again with the original file.   Could you also confirm whether this manual incorrect tagging issue was happening for you even before this bug appeared? Best regards, Tariq | Adobe Community Team ... View more

Sure, @Kelley318775212sse! Thanks for reaching out.    Ensure you have Adobe Acrobat. This is not possible with Adobe Reader(a freeware app).   Below are clear, step-by-step instructions for converting PostScript (.ps / .prn) to PDF using Adobe Acrobat Distiller (recommended) and Adobe Acrobat (Pro). I also include how to batch/automate with Distiller’s watched folders option.      Method A — Adobe Acrobat Distiller (GUI) — recommended for fidelity   1. Locate your .ps / .prn file (make a working copy in a folder you control). 2. Open Adobe Acrobat Distiller. (Start menu → Adobe → Acrobat Distiller, in a Windows machine, or from the Acrobat tools if your installation exposes it.). In Mac, search for Acrobat Distiller or go to Applications> Adobe Acrobat, expand and select Distiller. 3. Choose a Job Options preset before converting: From the Distiller window, use the Settings (or Job Options) dropdown and pick a preset such as High Quality Print, Press Quality, Smallest File Size, or PDF/A. To change the preset details: choose the Job Options / Settings editor (often Settings → Edit Adobe PDF Settings…) and adjust: Compatibility (Acrobat version), image downsampling, compression, and fonts. Save as a .joboptions if you want a custom preset. Important settings to consider (details below).   4. Convert the file: Drag the .ps / .prn file into the Distiller window OR use File → Open (or File → Start) and select the PostScript file. Distiller will process and produce a .pdf (same filename). The output location is either the same folder as the source or an output folder you set in a watched-folder configuration (see the batch section). 5. Inspect the PDF in Acrobat/Reader for layout, fonts, images, and color. If something looks wrong, tweak the job options and reconvert.   Method B — Adobe Acrobat (Create PDF) — quick single file (uses Distiller under the hood)   1. Open Adobe Acrobat Pro. 2. Go to Tools → Create PDF (or File → Create → PDF From File…). 3. Browse to your .ps or .prn file and choose Open / Create. Acrobat will call Distiller in the background and create the PDF. 4. Review the PDF and, if needed, reprocess via Distiller for more control (fonts/compatibility/etc).     Method C — Batch conversion with Distiller “Watched Folders”   1. Create two folders somewhere (e.g., C:\Distiller\Input and C:\Distiller\Output). 2. In Distiller, configure a Watched Folder (Distiller exposes a watched-folder feature): assign the Input folder, choose the Job Options preset for that folder, and set the Output folder. 3. Drop multiple .ps files into the Input folder. Distiller will automatically convert each file to PDF and place the results in the Output folder. 4. For large automated workflows, place Distiller on a machine that remains running and monitored.     For more information on Acrobat Distiller, please visit this article: https://adobe.ly/3VIB1U5   Let us know how it works and if you have further questions.  Best regards, Tariq | Adobe Community Team ... View more

Hi @Paul33965511fner,     Sorry for the delayed response.   I'm following up to see if you are still experiencing this issue or if it is no longer reproducible on your machine.  Please ensure your copy of Adobe Acrobat is updated. To check for any pending updates, launch Acrobat > Help > Check For Updates. Several updates have been released since, with some changes in this area.    If the issue is still reproducible, kindly help us with diagnostic and crash logs:   Diagnostic logs: Run the Adobe Diagnostic Utility Download the utility from this link: https://adobe.ly/4nqkAbE Open the tool and click Start Diagnostics. Ensure Advanced Logging is enabled. Launch Acrobat and reproduce the crash or freeze (open the “What’s New” window). Once the issue occurs, return to the utility and click Stop Monitoring. Copy the Log ID shown and share it with us here.   Crash logs: Collect Crash Logs. If Acrobat is crashing (and not just freezing), we also need crash logs: Instructions: https://adobe.ly/44afCIz Once collected, upload the logs to any cloud drive (e.g., OneDrive, Google Drive, Dropbox) and share the link with us.   Both types of logs are required.    Best regards, Tariq | Adobe Community Team | Meet Acrobat Studio ... View more

Hi @Brandon34044826y00l, Sorry for the delayed response.   I'm following up to see if you are still experiencing this issue or if it is no longer reproducible on your machine.  Please ensure your copy of Adobe Acrobat is updated. To check for any pending updates, launch Acrobat > Help > Check For Updates. Several updates have been released since, with some changes in this area.    If the issue is still reproducible, kindly help us with diagnostic and crash logs:   Diagnostic logs: Run the Adobe Diagnostic Utility Download the utility from this link: https://adobe.ly/4nqkAbE Open the tool and click Start Diagnostics. Ensure Advanced Logging is enabled. Launch Acrobat and reproduce the crash or freeze (open the “What’s New” window). Once the issue occurs, return to the utility and click Stop Monitoring. Copy the Log ID shown and share it with us here.   Crash logs: Collect Crash Logs. If Acrobat is crashing (and not just freezing), we also need crash logs: Instructions: https://adobe.ly/44afCIz Once collected, upload the logs to any cloud drive (e.g., OneDrive, Google Drive, Dropbox) and share the link with us.   Both types of logs are required.    Best regards, Tariq | Adobe Community Team | Meet Acrobat Studio ... View more

Hi @eli_2979 @jae_9460 , I'm following up to see if you are still experiencing this issue or if it is no longer reproducible on your machine.    Please ensure your copy of Adobe Acrobat is updated. To check for any pending updates, launch Acrobat > Help > Check For Updates. Several updates have been released since, with some changes in this area.    If the issue is still reproducible, kindly help us with diagnostic and crash logs:   Diagnostic logs: Run the Adobe Diagnostic Utility Download the utility from this link: https://adobe.ly/4nqkAbE Open the tool and click Start Diagnostics. Ensure Advanced Logging is enabled. Launch Acrobat and reproduce the crash or freeze (open the “What’s New” window). Once the issue occurs, return to the utility and click Stop Monitoring. Copy the Log ID shown and share it with us here.   Crash logs: Collect Crash Logs. If Acrobat is crashing (and not just freezing), we also need crash logs: Instructions: https://adobe.ly/44afCIz Once collected, upload the logs to any cloud drive (e.g., OneDrive, Google Drive, Dropbox) and share the link with us.   Both types of logs are required.    Best regards, Tariq | Adobe Community Team | Meet Acrobat Studio ... View more

Hello @jo_13579 @MajestyD @efficient_focus9421    This issue has been fixed at our end.  Next time you run Cloud-based Auto-tagging, you shouldn't experience this issue again. Please inform us how it performs on your side.   Thank you for your patience and support. Best regards, Tariq | Adobe Community Team | Meet Acrobat Studio ... View more

Hello,  @ellis_2082 @Irene34577508o01x @Teresa27044229w6od @Christina338897019f0e      This issue has been fixed at our end.  Next time you run Cloud-based Auto-tagging, you shouldn't experience this issue again. Please inform us how it performs on your side.   Thank you for patience and support. Best regards, Tariq | Adobe Community Team | Meet Acrobat Studio ... View more

Hello,    This issue has been fixed at our end.  Next time you run Cloud-based Auto-tagging, you shouldn't experience this issue again. Please inform us how it performs on your side. Best regards, Tariq | Adobe Community Team | Meet Acrobat Studio ... View more

Hi @GoombaGurl  - could you confirm if the latest version of Acrobat is installed on the machine?  ... View more

Hi @steven_9247, Sorry for the delayed response.   I'm following up to see if you are still experiencing this issue or if it is no longer reproducible on your machine.  Please ensure your copy of Adobe Acrobat is updated. To check for any pending updates, launch Acrobat > Help > Check For Updates. Several updates have been released since, with some changes in this area.  If the issue is still reproducible, kindly help us with diagnostic and crash logs:   Diagnostic logs: Run the Adobe Diagnostic Utility Download the utility from this link: https://adobe.ly/4nqkAbE Open the tool and click Start Diagnostics. Ensure Advanced Logging is enabled. Launch Acrobat and reproduce the crash or freeze (open the “What’s New” window). Once the issue occurs, return to the utility and click Stop Monitoring. Copy the Log ID shown and share it with us here.   Crash logs: Collect Crash Logs. If Acrobat is crashing (and not just freezing), we also need crash logs: Instructions: https://adobe.ly/44afCIz Once collected, upload the logs to any cloud drive (e.g., OneDrive, Google Drive, Dropbox) and share the link with us.   Both types of logs are required.    Best regards, Tariq | Adobe Community Team | Meet Acrobat Studio ... View more

Hello,  @Ethan39008362himt @lisak81424561 @prog_4670    I'm following up to see if you are still experiencing this issue or if it is no longer reproducible on your machine.  Please ensure your copy of Adobe Acrobat is updated. To check for any pending updates, launch Acrobat > Help > Check For Updates. Several updates have been released since, with some changes in this area.  If the issue is still reproducible, kindly help us with diagnostic and crash logs:   Diagnostic logs: Run the Adobe Diagnostic Utility Download the utility from this link: https://adobe.ly/4nqkAbE Open the tool and click Start Diagnostics. Ensure Advanced Logging is enabled. Launch Acrobat and reproduce the crash or freeze (open the “What’s New” window). Once the issue occurs, return to the utility and click Stop Monitoring. Copy the Log ID shown and share it with us here.   Crash logs: Collect Crash Logs. If Acrobat is crashing (and not just freezing), we also need crash logs: Instructions: https://adobe.ly/44afCIz Once collected, upload the logs to any cloud drive (e.g., OneDrive, Google Drive, Dropbox) and share the link with us.   Both types of logs are required.  Best regards, Tariq | Adobe Community Team | Meet Acrobat Studio ... View more

Hello @zein_0644,  Sorry for the delayed response. I'm following up to see if you are still experiencing this issue or if it is no longer reproducible on your machine.  Please ensure your copy of Adobe Acrobat is updated. To check for any pending updates, launch Acrobat > Help > Check For Updates. Several updates have been released since, with some changes in this area.  If the issue is still reproducible, kindly help us with diagnostic and crash logs:   Diagnostic logs: Run the Adobe Diagnostic Utility Download the utility from this link: https://adobe.ly/4nqkAbE Open the tool and click Start Diagnostics. Ensure Advanced Logging is enabled. Launch Acrobat and reproduce the crash or freeze (open the “What’s New” window). Once the issue occurs, return to the utility and click Stop Monitoring. Copy the Log ID shown and share it with us here.   Crash logs: Collect Crash Logs. If Acrobat is crashing (and not just freezing), we also need crash logs: Instructions: https://adobe.ly/44afCIz Once collected, upload the logs to any cloud drive (e.g., OneDrive, Google Drive, Dropbox) and share the link with us.   Both types of logs are required.    Best regards, Tariq | Adobe Community Team | Meet Acrobat Studio ... View more

Hi @sikatsok_1976,  I'm following up to see if you are still experiencing this issue or if it is no longer reproducible on your machine.  If the issue is still reproducible, kindly help us with diagnostic and crash logs:   Diagnostic logs: Run the Adobe Diagnostic Utility Download the utility from this link: https://adobe.ly/4nqkAbE Open the tool and click Start Diagnostics. Ensure Advanced Logging is enabled. Launch Acrobat and reproduce the crash or freeze (open the “What’s New” window). Once the issue occurs, return to the utility and click Stop Monitoring. Copy the Log ID shown and share it with us here.   Crash logs: Collect Crash Logs. If Acrobat is crashing (and not just freezing), we also need crash logs: Instructions: https://adobe.ly/44afCIz Once collected, upload the logs to any cloud drive (e.g., OneDrive, Google Drive, Dropbox) and share the link with us.   Both types of logs are required.  Best regards, Tariq | Adobe Community Team | Meet Acrobat Studio ... View more

Hi @Keith Wing,  I'm following up to see if you are still experiencing this issue or if it is no longer reproducible on your machine.  If the issue is still reproducible, could you try installing the latest update available: https://adobe.ly/4pa68W6   If the issue is still reproducible, kindly help us with diagnostic and crash logs:   Diagnostic logs: Run the Adobe Diagnostic Utility Download the utility from this link: https://adobe.ly/4nqkAbE Open the tool and click Start Diagnostics. Ensure Advanced Logging is enabled. Launch Acrobat and reproduce the crash or freeze (open the “What’s New” window). Once the issue occurs, return to the utility and click Stop Monitoring. Copy the Log ID shown and share it with us here.   Crash logs: Collect Crash Logs. If Acrobat is crashing (and not just freezing), we also need crash logs: Instructions: https://adobe.ly/44afCIz Once collected, upload the logs to any cloud drive (e.g., OneDrive, Google Drive, Dropbox) and share the link with us. Best regards, Tariq | Adobe Community Team ... View more