Thanks for your consideration. I apologize for being so vague. I'll try again. After installing the creative cloud desktop app on my computer, Windows 7 Enterprise Service Pack 1 32 bit AMD Phenom II X6 3.20 GHz 8 GB RAM I click on the little creative cloud icon at the bottom, When the popup of my apps appears, I see Premiere Pro has been installed. I can click (the hand icon appears in place of the regular pointer arrow) on the Illustrator CC icon and the program starts and I can create something. If I hover over the Premiere Pro CS6 icon, My pointer does not change into the hand icon (which means something underneath is clickable) and I am not able to start the program. I though there may have been a problem in the installation so I tried uninstalling all apps, then uninstalling the creative cloud desktop app, and just reinstalling Premiere Pro. This did not work. Then I installed Illustrator so see if any other programs would work. My next step it to try re-installing my operating system. Thanks for considering and reading this post!
... View more