Re: rejected for quality issues

Jill_C

Have you read ALL of the Adobe Stock guidelines on the help pages? Unless you are able to supply signed model releases for every recognizable person in an image it isn't suitable for stock at Adobe or any other stock agency. The grape vine image has an overexposed sky, and perhaps should have been composed dfferently.

Jill_C

I suppose you know by now that reading all of the guidelines BEFORE starting to submit stock would have been a good idea. It can take weeks or months for Adobe to complete the review of your account. If there are severe violations, your account could be closed permanently.

Jill_C · ‎Dec 13, 2025

When did you cancel?

Jill_C · ‎Dec 13, 2025

PNG file type is supposed to be used only for images with transparent background.

Jill_C · ‎Dec 12, 2025

Not sure what editing software you're using. In Adobe Lightroom Classic or Adobe Camera Raw, there are two tabs in the Lens Correction section. One says Profile. Here's where your lens info should appear. You'll need to click both Enable Profile Corrections and Remove Chromatic Aberration. Then on the other tab, labelled Manual, slide the purple and green sliders until the CA disappears. You need to zoom way in to the affected area while doing so.

Jill_C · ‎Dec 12, 2025

Yes, it's okay to re-edit to address the quality issues and resubmit. Meanwhile, be sure to read all of the Adobe Stock Contributor guidelines on the help pages to ensure that you have a good understanding of all requirements: Stock Contributor Learn & Support

Jill_C · ‎Dec 12, 2025

Zoom in and inspect the same area and you can clearly see the chromatic aberration (CA) which is caused by the lens under certain lighting conditions. It's not a camera flaw. It's easily corrected on the Lens Correction panel in LRC.

Jill_C · ‎Dec 12, 2025

Chroma noise is evident on the hair straightener, and the image should be cropped to eliminate some of the distracting background.

Jill_C · ‎Dec 12, 2025

There is noise and chromatic aberration.

Jill_C · ‎Dec 11, 2025

Zoom in and you can easily see that the edge cutout work isn't good enough.

Jill_C · ‎Dec 11, 2025

I wouldn't bother resubmitting the flower. There's simply too much competition, and Adobe doesn't need more floral images. Regarding the butterfly image, it needs some cleanup and a drastic crop, which might reduce the file size below the minimum acceptable file size.

Jill_C · ‎Dec 11, 2025

Your replaced asset probably landed in the queue of a different reviewer. There can definitely be inconsistencies in the review process, which is why deleting a previously accepted asset and resubmitting it with even minor changes can result in a rejection. If you're convinced that the asset is of sufficient quality and has no errors, perhaps wait a while and resubmit it again, with a different file name.

Jill_C · ‎Dec 11, 2025

I don't think so. Storage is cheap, and they really don't have any incentive to "clean up" the database of old, unsold images. I do think there might be a need, and perhaps even some automated tools, to clean up the older, unsold AI images, because some of them are really awful. I submit only real photographs and regularly get first time sales of older images, so I would not be in favor of deleting them!

Jill_C · ‎Dec 11, 2025

21.6% sell through rate is fairly high. My rate, on an account that I started in 2016, is ~24%. The highest I've ever seen reported is ~34%.

Jill_C · ‎Dec 11, 2025

IMG_6379.jpeg - not sharply focused and chroma noise in the sky

Jill_C · ‎Dec 11, 2025

Did you click on the blue Contact Us link?

Jill_C · ‎Dec 11, 2025

DSCF2775.jpeg - blown out areas in the background DSCF3168.jpeg - needs to be cropped tighter to eliminate much of the distracting background

Jill_C · ‎Dec 10, 2025

Adobe has always recommended a "slow but steady" approach to submissions. It's much better to submit small, daily batches than hundreds at a time. You'll be able to spend more time editing and adding appropriate titles and keywords, and this slower approach will ensure that you prioritize only your best assets.

Jill_C · ‎Dec 10, 2025

Lake in mountains landscape nature.jpg - DOF is definitely too shallow here, and even the row of grass that should be in sharp focus is a bit blurry - probably due to the wind. Lake in mountains landscape nature.jpg - there's a halo along the edge of the mountains and a blownout spot in the lake of the far right.

Jill_C · ‎Dec 10, 2025

wow, that's incredible !

Jill_C · ‎Dec 10, 2025

Go to the menu in black at the bottom of your contributor Dashboard screen. Click in "Change Region" and select another country.

Jill_C · ‎Dec 10, 2025

I'm sure you're right. I submit images from my travels around the world, and I've had images rejected based on similars that are completely unique. For instance, a view of autumn hued trees from the Canal de Beauharnois on the St.. Lawrence seaway rejected based on similars. There are NO other such images in the database labeled with that location. Unfortunately, there's nothing we can do about it. Maybe eventually Adobe will realize that they are rejecting unique content.

Jill_C · ‎Dec 10, 2025

These are the types of errors that AI frequently creates and that Moderators don't catch during their review. It's really up to the Buyer to determine whether an image, whether it's AI or not, is suitable for use.

Jill_C · ‎Dec 10, 2025

It would be nice if Adobe provided more detail regarding their final decision to close an account, however it's my understanding that they rarely do so. I think perhaps there are just so many accounts and so many violations of T&C's that they're just unable to keep up with it.

Jill_C · ‎Dec 10, 2025

The first image has several areas of gibberish text which usually earns a quality rejection.

Jill_C · ‎Dec 09, 2025

Acceptance at other agencies is no guarantee that Adobe will accept them. If you would like to receive feedback on any of your rejected images, upload a couple of them here.

Jill_C · ‎Dec 09, 2025

Really, none of your fellow Contributors here in the forum can help to get your account restored. The screen print you attached shows that you contacted Adobe Customer Care. They cannot help with Adobe Stock Contributor issues, epbecsuse we are suppliers, not customers. You were provided instructions to use the Contact Us link to reach out to Adobe, and that is all you can do.

Jill_C · ‎Dec 09, 2025

Not having seen the model release, we can only guess... did you have a 3rd party witness?

Jill_C · ‎Dec 09, 2025

Deleting your account and resubmitting all the assets will not improve your sales. If you're not selling them in the existing account, why do you think they'll sell in a new account ? Resubmitting your assets on a new account is very time consuming and there is no guarantee they'll be approved. In fact, given the much stricter standards and hig rejections based on similars, you'll have trouble getting them approved.

Jill_C · ‎Dec 09, 2025

How do you know it was downloaded if it wasn't reported on the Dashboard ?

Jill_C

Jill_C

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