Hello Thank you so much for your reply! I already did your first suggestion and made the image smaller for the screen size but no difference was made to the image. Also, if what you suggest is the issue, the other too large images on the page should look blurry, too, right? But even when I had them all at large sizes - sized for large screens - some were sharp and others were blurry. So I don't think this is the solution. There must be something else. We actually did this test, too. Created the new site and added the same image. And they also asked me to send them my whole muse file, so I did, and they did something to some of the blurry images and they became sharp but they wouldn't tell me what they did. Like, they did tell me that they did "rectangle frame - scale to fill - position to center" like everyone would, but that can't be the solution because I did it already but it didn't get solved. I tried, tried and tried, and they were still blurry. But they did something to my muse file and it came back with some sharp images. But I have no idea what they did so I can't fix other blurry images. I emailed the same agent again as he told me to email him back if I still have issues but I sent 2 messages and never heard back from him. I uploaded the original image and also the muse file to this link. The image looks blurry on the new site, too. Dropbox - BlurryImageTest When you scroll down below the top image on my website, you can see a photo gallery, where they look very blurry, too. But when you scroll down even further, there are a lot of sharp images, but those sharp images are sized for large screens, too. Why some look blurry and others look sharp under the same condition? This is the top image, which look blurry on my phone (Galaxy S8 - newest phone) When you scroll down, there is this photo gallery, which also looks blurry. And there is this image, which looks pretty sharp even when zoomed in like this. This image was actually blurry before I contacted the support. But they did something to it and they became sharp. But they wouldn't tell me what they did to those images. The only instruction they gave me was what I explained above. I tried to fix them by following their instruction but they are never solved if I do it. I am pretty sure they did something more than the simple instruction but I don't know what they did. And this is how the top image looks when zoomed in. Terribly blurred, while you can see the texts are very sharp.
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