Hello @Andy Baines    If you sign into your same account at https://lightroom.adobe.com, do you have similar issues/errors working with the images there?  Or do you see a temorary folder called "Sync Issues?"  If so, can you select one of the images there and see if any additional info shows on screen?  I'm asking to try and understand if something about your image assets is corrupt or incomplete?   Back in LR iOS, could you generate and send in a diagnostic log?  Go into the LR app Settings > Help & Support, and long-press on the text "Access our support forums"   There is one unusual scenario that probably doesn't relate, since one of the images worked OK for your... Your device system clock.  Is your device date and time close to correct?  (if it's wildly wrong, this can cause the same error code... but again this seems unlikely to be your scenario) ... View more

Hello @realistic_moonbeam6821  What you describe and show in your screen image sounds like a bug that was fixed back in our April 2025 release. I know you said you re-installed the app, but like my colleague Alek, I wonder if you could confirm you're running the latest app version.  We release 11.1 just yesterday, and if you're not updated to this please visit the Lightroom listing in the App Store app to see the update.   I asked my teammate how logged the original bug if an affected asset will continue to see the problem, and she said simply updating the app should clear up the problem.   If you update, and can still reproduce the problem, we'd like to know:   your device model and iOS version, and LR app version info as Alek mentioned.  Also it would help to know your workflow -- specific sequence of steps may be really important.  If it's easier to upload a screen recording, this page describes how to make one: https://support.apple.com/guide/iphone/take-a-screen-recording-iph52f6e1987/ios  are these images imported on mobile or desktop, or edited on desktop before LR Mobile edits them? Are you applying a custom preset in your LR app Settings, under Import > Raw Default?   Thanks for sharing info that will help us understand this better. ... View more

These details are great, very helpful! ... View more

Please be specific -- what should this feature do.  For both desktop and mobile apps?  I'm asking if you can provide specific details on your desired workflow?   Edit: specific requests from the user community work best. My employee intrepretation of your meaning carries less weight than your true intention.  ... View more

Thanks, Mike.  I updated the bug with some new details, hoping this gives developers some clues. ... View more

Hi again @mikemoriendi  The next time you notice this, please put the asset in an album/collection, and direct message me the share URL.  The developers could use some fresh data, and aren't able to reproduce this problem on their own. ... View more

Hello @mikemoriendi  Just circling back to check in with you, and ask if you are still experiencing this problem? ... View more

Hello @konacoglu.art  Just circling back to check in with you, and ask if you are still experiencing this problem? ... View more

Hi @ADOMINGO    Are you talking about the focus slider in Lighroom's in-app camera?  Or in some edit feature like Lens Blur?  It could help if you shared a screenshot of the UI in question ... View more

Hi @AAphotography17  The other user here kindly pointed out that I misunderstood your question, because People isn't an option in Masking on LR iOS like it is on LR Desktop.     For LR iPhone If you start in Quick Actions > Retouch, you can modify specific attributes for specific people in a photo, and those modifications become masks you can refine further in Masking.  Quick Actions isn't currently available on iPad, but that could change in the future.   For more info about what's possible in LR iOS, please see: https://helpx.adobe.com/lightroom-cc/using/work-with-lightroom-mobile-ios.html  ... View more

Thanks, Ignacio.    It's worth noting the way the keyboard menu display works the way Ignacio describes in iOS 18 and older, but changed in iOS 26 per my notes above. ... View more

Hello @krishna_1711  I see no purchase history for the account you used for help.  Also, the our system indicates you seem to have more than one account at Adobe, including one account that seems based on Apple's sign in method w/private email setup.   What I recommend: try Restore Purchase for the email ID/Adobe account you believe should be subscribed.  If Restore purchase fails, please take note of and share the specific error.  Try it again on your other accounts that you may have.  More info here: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html  ... View more

Hello @Dirk Bosman  I confirm I can see Adobe Neutral on both iPhone and iPad apps version 11.0 This profile is available under the Adobe Raw profiles, and displays only for Raw and DNG images.  I am attaching screenshots from my devices showing where to find them.   Is it possible you are trying to use HEIC or JPG images, which are common on mobile devices?  Adobe Neutral will not show for non-Raw images. ... View more

If you could share a screenshot or screen recording showing what you see it may help.  With my own iPad  and external keyboard, I can only get images to display a deletion dialog.  I can't figure out how you are seeing Delete Album   My iPad is updated to iPad OS 26, and if yours is too, you can see a menu of what keyboard shortcuts are possible by pressing globe/function + M More info here: https://support.apple.com/en-us/102393  ... View more

Hello @Ellen_Pimentel0601  Part of the problem here is that you have multiple accounts at Adobe.  The account you used to post for help has no Lightroom subscription.   Also, this is a user-to-user support forum.  Some Adobe staff like me who volunteer to help can share info about how to use the product, but not all of us have Adobe Support tools or training.  The best thing is for you to contact Adobe Support directly at https://helpx.adobe.com/contact.html?rghtup=autoOpen ...and in the chat field (lower right), type AGENT to reach a person faster From what I can see, there is another account with your name, but the email address is hidden because Apple Private Email / email relay was used.  There was a subscription that shows as canceled by the user.  When you contact Adobe Support, see if they can restart the subcription for you.  If not, what do they recommend.   You could try signing into Lightroom your correct account -- sign out, and then tap Apple when signing in again, and use the same private email setup as before.  Then, in LR app Settings, tap your user name -- do you see Restore Purchase?  Does that work?  It may not work for an account that is canceled. ... View more

Hello @daunte_6533    This thread is about Lighrtroom iOS (a mobile-only plan). If you are having trouble access your Lightroom or Photography plan that includes Lightroom for Mac or Windows, you may want to start a new thread.   Otherwise, you might wish to contact Adobe Support via chat at https://helpx.adobe.com/contact.html?rghtup=autoOpen ...and in the chat field (lower right), type AGENT ... View more

"Is this a known limitation of Lightroom mobile? "  If you can see these LRM Camera captures by signing into your same account at https://lightroom.adobe.com, then it means LR Mobile is correctly syncing.  And if these don't show in a LR Classic collection that is set to sync, I would ask folks who know more about Lr Classic at: https://community.adobe.com/t5/lightroom-classic/ct-p/ct-lightroom-classic    As a workaround, all I can recommend is to manually add LR Camera captures to an album/collection you know is setup to sync to LR Classic. ... View more

Hello @KostFan2  I cannot reproduce any problem with the Lightroom in-app camera in the latest iOS release v10.5.2 Photos that the LR camera captures are not automatically saved to the device camera roll/photo library, but they should be visible in All Photos in Lightroom.  If I disable Lightroom's access to the camera in iOS Settings, I see a clear error message advising me how to fix this.   Do you see the expected photos if you change to the album "Lr camera photos?"     Is it possible you have applied a filter that is hiding the photos?  For example, did you capture JPG images, but in All Photos grid view you have Filter > Filter by Type > Raw applied?  Or some other filter? If that's not the issue, can you share a screen recording to help us understand what's happening?  I see you are a subscriber -- thank you!  If you sign into your same account at https://lightroom.adobe.com in a web browser, do you see the LR camera images there? ... View more

Does it help to toggle off and back on: iOS Settings > Apps > Lightroom, and confirm Photos = Full Access? Are you sure your are not filtering/hiding certain file types in the LR Device tab?  If you go to the Lightroom tab grid view, and tap on the blue button, does the import photo picker show all the photos you expect to see? ... View more

Hello @Sandman-357  It sounds like you are talking about what is shown in the Device tab?  In addition to the advice my colleague Alek shared, could you also confirm that nothing has changed for Lightroom's camera roll access?  Go to iOS Settings > Apps > Lightroom, and confirm Photos has Full Access.  If you have something other than Full Access set, Lightroom may not be able to show all your camera roll photos.   If that's not the issue, tap the Device tab's Filter button at the top right of the thumbnail grid view.  Ensure checksmarks exist for all the types of files you want to see. ... View more