This week's release LRCC for iOS version 3.2.1 enables DNG capture with camera flash as long as your device is updated to iOS 11.3 Kind regards, Charlie ... View more

Hi Jim I’m sorry to hear about all the difficulty you’ve experienced.  I’m going to offer some suggestions to fix this, but first I would like to request a diagnostic log in hopes it provides info that can help us learn what went wrong. To generate a diagnostic log in Lightroom Classic, please open the app preferences, and then go to the Lightroom Sync tab.  In Lightroom Sync, hold down the Alt or Option key, and you should see a button appear titled “Generate Diagnostic Log.”  I’ll contact you off list about where to send it privately. The next thing I want you to try is another button that also displays in LR Preferences > Lightroom Sync, when the Alt/Opt key is held down: “Rebuild Sync Data” Click that button, and let Lightroom restart.  Then ensure that Lightroom is online and syncing.  Did that help clear the cruft from Lightroom TV’s view? If that didn’t help, let’s try something slightly more aggressive…  Please quit Lightroom Classic and try renaming or deleting the sync.lrdata file: On Mac: it's at /Users//Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata On Windows: it would be at C:\Users\\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata Then restart Lightroom, and enable sync again.  This solution forces Lightroom to start a new sync database and is what we ask users to try when sync gets stuck.   I wonder if it might help clear some cruft that LR is wrongly trying to maintain on the server. If that doesn’t help, let me ask, have you tried creating a new catalog in Lightroom Classic?  It’s possible the existing catalog is corrupt. Since you are trying to clear things out anyway, you might as well start with a fresh catalog.  Again, I’m sorry for the trouble you’ve had.  I hope something above helps, but if not, let me know.  Stay tuned for a private message from me asking for that diagnostic log. Thanks and kind regards, Charlie ... View more

I tried the same device with iOS 11.0.1, also using the LR Mobile 2.8.2 app, and I can't reproduce the problem described.  I was able to Open In... to iCloud Photo Sharing, Notes, Facebook, etc.  Are you online and do you have access to the original image?  ie., can you successfully Export Original for the same image that is failing with Open In? I did notice after I updated to iOS 11.0.1 that rebooting smoothed out a few strange issues I was seeing.  For example, the device wasn't showing me images I captured with the built-in camera in the new HEIC format until I rebooted. If rebooting doesn't help you, perhaps try uninstalling/re-installing the app (after any current sync you might be doing is finished).  Maybe this will correct something internal that became corrupt. ... View more

During development of DNG Capture support, feedback we got was that the raw images we captured looked surprisingly noisey.  Even though noise is something experienced users may know to expect, especially with the sensor size in iOS devices, the choice was made to apply a profile to make raw images look better.  The goal wasn't to apply a look or certain style to one's images, but rather to get DNGs to look good by default, similar to what is output automatically with JPG capture.  As you saw, a DNG image can be reverted to its true original form to make exactly the edits you desire. We appreciate your feedback and welcome any additional thoughts or questions you may have! --Charlie ... View more