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AmandaSavage
Participating Frequently
February 20, 2025
Open for Voting

CC Libraries Loading Super Slow

Just in the last few days my CC Libraries are loading really slowly and sometimes they never load. I've done all the troubleshooting on this page and NOTHING HAS WORKED!

 

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html

 

All my apps are up to date. I'm on Mac OS 13.7.4.

 

PLEASE HELP!

78 replies

Participant
March 14, 2025

That's ridiculous! I literally got a brand new laptop yesterday and it's still slow! If IO can run AI and AE, plus Teams, Excel, and Chrome all at once... surely it's not a processor issue. 

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Participant
March 14, 2025

I chatted with their support yesterday, and they told me it was my computer processor and it couldn't handle it.  The support rep said it wasn't a bug.

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Participant
March 14, 2025

Same issue for the past several weeks. Our company CC library is essentially unable. 

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Participating Frequently
March 14, 2025

Experiencing the same problem, now nothing loads up in libraries 

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Participant
March 13, 2025

Hi Akshay @Akshay. 
It has been a week since your last update on the Libraries issue. Do you have an release for us, that will fix this Adobe bug?

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Participant
March 13, 2025

I have the same issue, the assets in the library are taking forever to load, and often an "infinity loop". Especially shared libraries with other users. Both Inddesign and Illustrator. Slowes down my workflow. Hope an fix is coming soon?!

 

M1 Max, 32 GB 

14.6. 1 Sonoma (will update this weekend) 

 

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Participant
March 12, 2025

Same here. Causing workflow issues, 

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Participating Frequently
March 12, 2025

Same issue; Libraries not loading. Eagerly awaiting bug fix.

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Participant
March 12, 2025

Any update on when this is going to be fixed?

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dirtyewe
Participant
March 11, 2025

And while Adobe are 'fixing' this, can they PLEASE bring back the drag & drop feature for loading in photoshop? Who the bloody hell decided that wasn't needed??

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