CC Library Freezes

Hi folks on this thread.

I'll reiterate my question to the rest of you from the first response.

We need to collect information from affected systems since this is not everyone that is affected. As much information as possible.

apps and their versions

have they been updated to the most recent versions?

can you provide a screen capture of the situation?

can you collect the logs off of your system so an engineer can take a closer look?

I am so sorry that you are all having a hard time. If this is affecting your work throughput I would highly reccoment that you go through customer support.

Same issue, library freezing constantly and need to restart Adobe to have access to it. Any updates?

I am having the same issue. It is cutting into my work flow tremendously. I freezes and I cannot access any of the resources. I can't even change to a different library.

I have recently updated to Indesign V20.5 and this has become and issue for me as well. It happens at least 5 times a day in an 8 hour shift. It cuases a need to shut down indesign and restart.

This seems to have started happening with the recent update. Perhaps a bug fix is needed.

Yes! Same issue here. Bene having trouble for about a month. Its so time consuming to have to be restating illustrator multiple times a day. I hope this can get resolved. 

Same issue in Illustrator and InDesign. Libraries are useless if they are unreliable. It's a great tool, but how can I trust it to work.

Mine is doing the exact same thing and I don't have Apple Safari open. It freezes up, can't do anything. If I try to resize the window it looks just like this. It happens about 10 times a day, so frustrating.

I have similar issue in Illustrator. The log collector file isn't working as well. It says it's not connected to the internet.

Same issue here. In InDesign and Illustrator. I have to reboot both programs to get it to work properly.

I'm also experiencing this issue. In both Illustrator and InDesign, clicking in the Library panel still seems to activate whatever asset I'm hovering over, but it's impossible to tell which asset I'm hovering over because the list is visually frozen despite actually scrolling. It has become a major pain in my process, and the CC app itself is not conducive to effecient work.