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Participant
October 24, 2023

Adobe Stock Not responding

  • October 24, 2023
  • 16 replies
  • 482 views

I can not download any assets while these two days...

16 replies

Adobe Employee
October 26, 2023

This problem is fixed. Users in TW should be able to proceed as normal now. Thanks everyone for your patience. 

EB

Participant
October 25, 2023

可以~!改區域就正常

太棒了~~~

感謝~!

Participant
October 25, 2023

今天有直接跟客服聯繫,在 footer 的地方把地區改成香港或澳門,就可以暫時解決授權的問題,素材就可以下載

但最終還是希望官方可以處理這個問題

Participant
October 25, 2023

遇到一樣問題   已經很多天了 十分惱人

Participant
October 25, 2023

Same here. Couldn't download any photos and graphics assets, but only video it's working. 

Why???

smallmouth72
Participant
October 25, 2023

Same to me

 

Participant
October 25, 2023

When can this be fixed? It has already affected the rights of our users and may lead to potential business losses. Please address this issue promptly. Thank you.

Participating Frequently
October 24, 2023

We regret any inconvenience cuased. The issue pertains to users in Taiwan, and our team is dedicated to resolve it as soon as possible. 

Participating Frequently
October 24, 2023

Reposting: https://community.adobe.com/t5/stock-discussions/can-t-download-asset-from-adobe-stock/td-p/14179097

Apologies for the inconvenience. I've reported this issue to the team. I'll update once I hear back

federicoajello
Participant
October 24, 2023

Same to me