Bug Reports

Hi there! It appears that my staff is not able to add me/my account to the brand folders that they create. They keep receiving an error message stating that "Administrators already have access. Learn More." And the learn more link does not work. How can we fix this? I've included a screenshot sent by my staff user jace@amarareps.com.

I was attempting to change my plan via updating my payment method and it just renewed my old subscription

Hello, I am permitted to connect multiple Facebook pages and Instagram accounts within Adobe Express. However, each time I try to connect multiple pages then I am not provided with the option to select other pages. Thus, the same page gets re-added to Adobe Express. Kind regards, Luke. 

I can’t delete anything from my posters

I cannot upload a 48 second video.

My images that I choose from "Media" or ones that I upload from my computer keep being switched out for Ai images that were used long ago. This also happens when using the Ai generator, when I click on images that have been generated, they'll be something I created in the past rather than the thing it's actually showing. This is a super irritating bug that I cannot get to fix without logging out and back in, but fixing the image is still a hassle after logging out and back in. FRUSTRATING!! The untitled image shows what the image should look like in the editor and the screenshot shows what it was switched to.

I bought Premium but still cannot create a branding. When I try to name it, an error occurs.

uploading a file to brand kit or your stuff button broken

my project is making out of memory error and it got so bad it said my pc didnt support it on chrome im running 13th gen i5 so no problem there and uptodate chrome this happen when i was moving a group no idea why

Says stock image is not available after all Adobe owned images appear to be removed.

Får en melding om at jeg må vente på at dere gir tilgang på mine tidligere arbeid. Kommer til en slags ny side når jeg logger inn.

HoiAls ik met mijn Adobe account ben ingelogd op mijn mobiel in Adobe Express zie ik niet mijn eigen projecten.Uitloggen en inloggen helpt niet.Onder de knop "jouw bestanden" krijg ik alleen de optie om iets nieuws te maken. 

Hi! We keep having failed posts for Facebook and X even if it appears to have been integrated properly with no error. Can you help?

upload een foto, generatief vullen (vervangen onderdelen uit de foto voor iets anders

We can take an image or create an image and customis them whithe somme little picturs and drawing

I have deleted almost all of my webpages and templates from my account and it still says full storage and it will not let me create new webpages....

Hola desde ayer que actualice la app he perdido 1 archivo llamado Varendis Delanteras PJ. Estuve organizando carpetas y no lo encuentro. Tampoco está en archivos eliminados. Solo su adobe express desde el móvil

Texto não funciona

Hi the latest update of this apps makes my samsung s23 ultra NOT SAVING PNG (TRANSPARENT) image.. i have to use my laptop so i can make transparent image.. i use my cp alot and its convinient so i please FIX the saving the TRANSPARENT IMAGE on adroid device PLEASE!!!

Text editing stopped working in the middle of a project. Also, the More functions no longer display, just the word, "More".

How do I revert to the version of this that actually works?

Not able to type anything or paste

The new Express app sometimes recognizes my old files and converts them to the new format, but sometimes it does not.

I selected a video from my Google Photos library and can move, trim, etc. as though it's all there. I can preview the whole thing. I can't download though because it says it's still uploading. Other videos uploaded fine earlier but now I can't download my project because of this. I also tried downloading the video from Google Photos and then uploading the video to Adobe Express but it still didn't work.

メンバーから共有されたプロジェクトを編集しようと思ったが、アクセス権なしということで編集ができない。画面上部ではアクセス権の付与を推奨し、画面の下部では編集ができるようになったと書いてあってよくわからない。