Bug Reports

Not all of my files are showing in the app version

Hi, I am editing Instagram reel and it is too slow, I upload the videos and want to cut them, but they do not play. It takes too much time to just wait, my phone is iPhone 13. Which I believe should be still ok. Hope this helps

Link in Beta simply opens the app rather than taking you to the file menu. Might be as intended if the app wasn’t open earlier.

While editting the video where I am splicing and deleting sections, I will be playing back the video and the video scroll bar will go completely blank or black. I can continue watching the video as normal but if I pause or rewind, there is no longer any audio or video. However, when I download the video the visuals and audio are fine. This has happened over 4 times.

I can't Schedule any social media post today.

The last 2-3 videos that i've tried incorporating into Instragram posts have the following error: Sorry, something went wrong licensing your Stock assets. Please try again in a few minutes." I need to know why if I am a PREMIUM member

Effects do not work properly in Express. Horrible update, absolutely inconvenient.

Video with removed bkgrnd & added color bkgrnd. When cropped does not crop bkgrnd color. Original uncropped size remains when exported

https://new.express.adobe.com/id/urn:aaid:sc:EU:b1da385d-589c-5b2b-8a96-045b3767ee90?tab=Files It won't let me save it as a .pdf!

My poster is downloading but only showing the top 1/3 of the download, i've tried saving different file names and in different locations and the outcome is the same, this is very frustrating....

An important page I was working on last night disappeared. I was using the Adobe Express app. I took a break, got back on my mobile device and the page was gone and I have not been able to find it. Does anyone have any idea where I can find it. It was very important...

Redmi note 12 model mobil cihazda Adobe express premium kullanıyorum, başlangıçta herhangi bir problem yoktu ama 2 aydan beridir mobil cihazda üretilen içerikleri asla indiremiyorum ve hiç sağlıklı değil. Buna artık bir çözüm getirmelisiniz, zira çok sıkıntıya sokuyor. Projeyi hazırlıyorum ve final aşamasında indirmeye ya da paylaşmaya tıklıyorum ve program otomatikman kapanıyor ve beni sunucudab dışlıyor.

After recording a voiceover, the platform freezes and doesn't save my recording. Not sure if it's too long?

my only option is to add local photos, not my lightroom photos

Hello,I am experiencing an issue with an Adobe-generated QR code. My phone (iPhone w/ up-to-date iOs 17) will read them just fine, but my laptop camera (HP Elitebook w/ Windows 11 Enterprise, version 22H2) will not read them. I saw another post saying that I needed to make the link shorter, so I did. However, the shorter QR code still didn't work. I tried the same links in tinyurl and bit.ly and the QR codes scanned just fine in the windows camera/QR scanner mode.  I created the QR codes using Adobe Express within my Google Chrome browser last week (2/26/2024). I printed the QR code and attempted to scan it through the built-in QR scanner in the Windows 11 camera app. Both QR codes did not show the link to open in the camera app, despite changing the size, distance, and orientation of the QR code printout. It works fine with an iPhone, but I am trying to get QR codes for students to use within a classroom with school-issued laptops. If it works, it should open a Google Drive

無法刪除檔案

Toda vez ao criar stories do instagram, o adobe express trava, por exemplo, clico para mudar a cor do texto e tenho q esperar vários segundos para aparecer a palheta de cores aparecer e depois mais um tempo para mudar a cor e o mesmo travamento ocorre para outras operações. Obs sou assinante.

As above. Windows 11, Chrome 123.0.6312.106Go into brands and color swatch. Half the time the palette is off the screen, have to zoom out in Chrome to see it. Can't resize the palette. Half of it is cut off. Change to RGB values input and it only shows one number for each value. Have to input and wait to see if it was put in correctly. This looks pretty bad. Picking colors is the most basic thing you can do in an app and it seems a lot of people have this issue.  

Hatchman

Keeps saying working on - can download shortly

Bibliothek lädt nicht. Kein Öffnen möglich.

I have been finished with my flyer for well over 30 minutes now. Anytime I try to download my creation, it says "we're working on it, you'll be able to download soon." Anytime I go to logout it says "autosave isn't finished yet." I really need to download this.

sometimes, when an item is selected, the download doesn't include that item at all

Fiz o cancelamento após o periodo de teste, mas mesmo assim fui cobrado no meu cartão com vencimento no dia 15/03/24

The file sizes are limited to 20 inches. I want to create a roll-up banner that has 33.5x84 inches. Would it be possibel to create a file that size for printing a roll-up banner?