Bug Reports

I can't download, share, save it says "we are working on your file..." for over 12 hours now

Cant add fonts. No upload button

The pop-up menu for any action you want to use always covers the design so you cannot see what you’re actually trying to do with the design. This happens with the eraser option which covers 90% of the image which doesn’t allow you to remove or raise the parts that you want to erase also with the Duo tone option and you want to use a custom duotone. You cannot see the design so you don’t know how it looks, because the pop-up menu always takes over 90% of the screen. Also, you noticed that nothing in this new app is about the design of anything. It is all about AI. It’s all about the sharing options. Nothing on the design. Part of the app is taken care of anymore.

When working on project I seem to lose my font items. I cannot add any text to the project I am working on. Also it doesn’t look like multiple layers on the video timeline are there. Using the Instagram story template.

Is broke. nothing works when I upload

One of my brands I mistakenly clicked the library option and now it has compeltey disappeared and the brand and libraries option under "your stuff" won't load.

Hello, I keep getting a folder added to my account named project Squirrel V1 and I want to know how is this happening and why?! I've deleted this folder twice only to see it return. can someone look into this please, as I am not confortable with information sharing without my knowledge!

Not everything is working right, quite yet. When you publish, the file name isn’t saved. In glideshow, adding text and image is difficult, and takes several tries. Adding a button, within the glideshow, doesn’t seem to work.

When removing background in my photo, it corrupts the picture in the foreground, making the image unusable for advertising.

I'm trying to create a picture of a historic figure in an asylum setting (that's where he spent the last days of his life) and I'm not able to create that. There's no photo available of that person, only drawings that I managed to upscale, enhance and bring to a near photo quality and now I'm failing to use generative ai to give the photo a background. I don't think that "asylum" should be a forbidden word. This is not right.

After generated some flyers models from text, there is often a bug that makes it impossible to click on any generated image, we can only reload the page and loss all the generated images displayed. That's embarassing.

Bonjour Impossible de publier une vidéo en story Instagram J'ai bien un compte pro Je reçois un mail me disant que l'appli n'a pas pu publier Merci

save histories often don't store the recent editions. too often now, especially the multiple pages files

the typical window does not appear to edit text.

When I select any item on my project, I am not able to delete anything. This is greatly disrupting my ability to use this service.

new document, won't allow me to add text. 3x this morning. Shutting it down again.

Clicked on the button, but the folder option does not pop up.

    [cursing removed by moderator as per forum guidelines]      

files lagging not able to edit due to technical difficulties my videos don't look or sound as they should left over audio after editing and download. frausting

audio and video lagging with timing and makes it difficult to edit anything.

I am unable to share my file. When I click share nothing appears.

How do I make my background just the size of the text box in text effects? or how can I resize the text box. . Adobe Firefly text effects is one size not a whole page of background color (even if you remove the background it's a large square)

Our brand fonts (druk and steradian) are applied correctly in the brand area, and look correctly applied at the design level, but for some reason after we publish our pages recently, the fonts switch the the default (Arial?) font, even though when I myself use the published link, I see it correctly with the correct fonts! I'm sure this must be a bug, as there surely shouldn't be a way that different users can see a published link in different ways? I've included screenshots of how it should look, and how others are seeing it on the published link.

I have tried to download and publish my design to the web for hours, and on multiple comptuers. It will not work

Whenever I share my link in Canvas to submit my assignment, the link always breaks unless you open in it in a new window.