Bug Reports

I wanted to edit the text on a flyer template, but I couldn't. Even selecting the "topic" on the "report a bug" there's not an option for a simple "buttons don't exist"

hello for the past week I have been attempting to convert a .mov file to .mp4 and encounter an error. step 1: upload .mov (no issues) step 2: uploading media prompt (no issues) step 3 is the issue: once uploaded it goes straight into "waiting in queue" error and the wheel spins FOR-EV-ER (screenshot attached) and never converts my file so that I may export as an .mp4 Please help. I use this feature almost weekly and LOVE it, I hate to be without it

pihter miyavgil

miyavgill

miyavgill

I cant use my templates, I can make a new file.

It is not downloading properly. I get an error message every time and have to pdf them individually.

miyavvgill

Started loading, then stops and the error pops up. When I tried to download the other pages, it did it right, but not that page.

I cannot add any assets or elements to my slides

We frequently experience problems in making a simple photobook in Adobe Express: Photos that were inserted suddenly disappear from a page (an empty rectangle is shown) and from that moment on the program refuses to insert that particular photo in the same position or anywhere else in the book. We use simple .jpg files and never encountered a similar problem using other software. It is also unclear to us where to ask for help: we do not want to bother other users with this problem, but were unable to find a helpdesk. Any suggestions?

When browsing shapes > all rectangles, the panel starts rapidly flickering/vibrating. I can still click a rectangle to add to the file, though, so it doesn't seem to affect the functionality of the menu. It only happens with the rectangle menu, not when viewing other shapes categories, like circles or stars. I'm using express in via Google Chrome. I haven't tested to see if this happens in other browsers.

I am a teacher and a former Adobe Education Leader, I have been using Adobe Express for my classes; mostly web pages for Portfolio purposes. For months now I have a handful of students where it won't save as they add items to the page and if they get their page to work and save, it can also not load completely or take minutes to load the page. I am not 100% sure if I am seeing the correct versions of their page when I am grading. I am about to abandon Express completely and try other services. PLEASE HELP AND ADVISE!

Every file I create with animation or video throws the same error that it is unable to be downloaded. I created content from the presized canvas and custom sized-- both produce the same error. This has occurred on 10+ projects and has caused me to have to use different software to create content. I have cleared cache, advanced, all time multiple times. I have tried Incognito browswer. I have tried on my VPN and off my VPN. Please advise on how to download this content.

I am no longer able to select multiple projects and delete them.

There is no longer a restore feature. This was where remove background and erase feature are located. If it this was specifically removed, I would suggest adding it back. When I hit erase or remove background, the program will remove significantly important parts of the image, such as fingers.

Everytime I load up the Express app on my Ipad I am able to log-in, search things, and select templates but the second I click edit the entire appilication crashes and I am forced to log in again but it renders the entire app useless as I am unable to use it as I intended to. It does a similar thing on my phone every so often as well. The app is up to date on both my Iphone and Ipad and my Ipad is only a few years old. I tried restarting my device, updating both the Ipad and the app, relaunching it but each time it crashes when I go to edit any project. Its so frustrating.

App freezes after idling in the QR code creator

No se logra buscar los iconos, logos, imágenes predeterminadas ni signos en la parte de formas 

Nt clear

Abrir um projeto e ao tentar editar, o app travou, não conseguia nem fechar, até que depois de um tempo travado, consegui fechar o app

分享的網址LINE打不開

blerg

I noticed the 'credits' to the photographers is no longer appearing when making a webpage and using pictures - I do have a photograph plan. How does this come?

When I made my webpage it would not load for two hours!!! Please fix this problem!!!